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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,326 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Spend a little more get the i3 model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had a 675, upgraded to this model. Not very happy with the how it cleaned, expected it to be better. Returned it and bought the i3, much happier. Spend a little more get a lot more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME VACUUM

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AWESOME CAN MAKE IT WORK FROM MY CELL PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba IRobot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade from the Bissell robot vacuum. I like the app that allows you to remotely control the cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have purchased this vacuum. It has been a month and used daily. Cleaning is excellent, works perfectly with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter roomba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for christmas. She loves it. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRoomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received for Christmas from my hubby. Only used 3 times so far but Love it. Does a better job than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome helper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for myself and several family members. We all couldn’t live without our Roomba!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed. You dont get more bang for the buck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I bought this one to replace a pretty good Eufy vacuum robot for like $150 that got under all the furniture and had its own remote where you could change directions This product is double the price and doesnt do nearly as well. I thought since it was a more premium brand and more expensive that it would do even better. Nope. It constantly misses areas i need it to go to. And i cant direct it where to go. It always runs into its own base (despite the right adjustments made so it doesnt). The suction is really good. But the IQ of this thing is really bad. It would be better if you had a remote, but it doesn't I expected more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba e5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba. Much quieter than the 675. Cleans very efficiently and always finds its way back home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have floors cleaned every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how the roomba just goes about it's business cleaning and we don't need to worry about anything on the floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great in the beginning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was great for the first week. I have 5 fury pets and it picked up everything. Now on week two it’s not picking up the fur. It’ll grab it and drop it in random places but the bin is always clean now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new best friend Cleans our floor every day so I have no childcare and no cut grass from my husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG! I LOVE this Roomba so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I LOVE this Roomba so much! It's so easy to use and clean! The app makes it so easy to use as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the product. It never gives us any issue and is very much self-operated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean ok, loud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba has been ok. It seems to clean fairly well. It does however leave marks on our baseboards and is loud. I don’t remember running it while you are home. This is another problem because it tends to get stuck on our stairs and in corners. Overall it is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this vacuum for awhile now and love it for the frequent quick easy floor cleanings. Great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amaze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want more time and less chores and now i have it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I love watching it clean my house for me. Smart enough to slow down before bumping into something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works pretty good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to help keep our floors clean. I was skeptical but you can really see the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. We set it to run at night and wake up in the morning to clean floors. App is easy to use!

    I would recommend this to a friend