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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,326 reviews
  • Rated 5 out of 5 stars

    Clean floors with no hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this robot. We had an older model but upgraded to something with wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product very happy with the product and purchase experience through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timesaver!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought this years ago. The price point is getting where I want it to be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not effective for small amount of dog hair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a dog that sheds, this probably isn't the one for you. I have a shiba inu (a small 20 lbs breed) and sheds seasonally twice a year for about 6 weeks each time. This Roomba cannot handle it. The hair would be stuck at the bottom between the vacuum and the dustbin, and once that happens, it wouldn't be able to vacuum anything in anymore, just uselessly roaming. When I open the dustbin to clean it after it says the job is done, I would find the bin to be empty, but the all the hair would be stuck at the bottom of the Roomba.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot makes a great product! I would highly recommend this to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for price poing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great little vacuum, use it daily. can control it from your phone which is so awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who doesn’t have time to vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting an extra space in the hosie done while you’re taking care of another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iRobot works like having a house keeper in the house daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roberto the Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our little buddy. He’s so helpful. Makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and convenient. I can control with my phone when I go out. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! We have three dogs and the iRobot has been a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it as a gift for the wife.she loves it calls it her best friend lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever dont half to sweep anymore just push a button and its gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with any shark product... I’d buy two if I had more houses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as sophisticated as some but does a good job. Small enough to fit under couches, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife. She has wanted it for a while!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make easy keep free of dust the floor…easy management wit Alexa…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with my iRobot. It learned my house fairly quickly and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing, my wife thought I was crazy when I got, now she loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suction not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended for pet hair, but it doesn’t do the best job of removing it from low pile carpet; it just pushes the hair around. As for recommending to a friend, I would if they don’t have carpet or a pet.

    I would recommend this to a friend