Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,326 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Don’t buy.... lazy machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, great idea, horrid performance. It threw itself out the sliding door, down the cellar stairs and routinely got stuck under the dining table. Did I mention, it refused to do area rugs! Buy a dyson ... less work to do it yourself than find the stupid thing when it is taking a break in an undisclosed location.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. - love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were skeptical at first, but very happy with this buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older series 600 and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real good on all floor types. Easy to set up also.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase of one of these and it was a very disappointing one. It constantly got “stuck” beneath the kitchen cabinets and the floor. Very random patterns causing it to cover many areas multiple times. It created no mapping of the home and was lacking in every way. After a week, I returned it and purchased a Shark. Wow, what a difference!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well great with pet hair. Easy to clean out filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans my house while I'm home or out.. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't pick up everything. Still have to sweep after it. Or vaccum after it. Takes quite aong time to "complete job." Rather of just got a Dyson cordless vacuum

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't find the docking station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works extrememly well but it never finds it way back to the docking station. I come home from work and have to search for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Roomba as a gift for my son. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient and gets a lot up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Convenient to use. App is user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelente

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service, excelent product and responsable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for my grandson and his wife. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the roomba products.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our daughter as a gift. She love it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use this all the time. Look forward to using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get two things done at once now. Very useful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rumba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as expected .., the load runs out, and I have to put it in two different times to make it look clean ..... I'm going to change it for another

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product - easy & intuitive setup. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable to watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.Remarkable how it cleans and picks up dog hair.

    I would recommend this to a friend