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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,326 reviews
  • Rated 3 out of 5 stars

    I still use my broom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe my expectations were too high. I downloaded the app and set auto sweeping but somehow the hardwood floors were still dusty. It gets stuck and it doesn't work on carpet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    better than the first one i owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product that does what it is supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vaccum, very happy, would definetly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing I’ve ever bought... very useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems with area rugs on my hard wood floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made this year!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was expected easy set up and dose the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you are a busy family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids named her Tina the Cleana. We all love Tina.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective, good product . I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a mediocre job cleaning. Roams around aimlessly and does not always grab all the dirt. Still have to go back after it and finish the job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Random robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs around randomly and picks up some things. Does connect to wifi easy and follows the program set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It OK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works in Roos without much furniture. Does get caught under furniture easily. You have to watch it when in use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not great! It gets the job done but i recommend spending a little more and getting one with mapping ..

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is loud, goes in circles does not do a good job at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Rumbo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy it sucks. It honestly doesn’t do much. And it’s always getting stuck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected not to bad .. this vacuum can really suck it has great sucking ability to get the small things that need to be sucked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hype/ novelty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money to be honest, it doesn’t suck as good as full size vacuum and it leaves behind little crumbs for me to sweep up. Doesn’t always cover the entire room, and gets caught on things often! Constantly have to remove hair from the little brush wheel that sweeps things in, so if you have hair on the floor you’ll be annoyed soon enough.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Great invention

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot moved all over the house not in a line or in one direction. I returned the product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works great. It just gets stuck way to often. And the spinning brush broke very easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed… I was really excited to finally buy a roomba and it was good in the beginning but then it stopped picking up my dogs hair after 3 months of having it... I would empty it after every use and it still wouldn’t pick it up. Now I have a roomba that I can’t even use and it’s past a return date.. very annoying

    No, I would not recommend this to a friend