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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.3 out of 5 stars with 1326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Roomba e5's cleaning performance, ease of use, and pet hair removal capabilities very positively. However, some users express concerns about its navigation system, noise level, and battery life. The small dustbin size is also a recurring point of feedback. While many appreciate its suction and dirt pickup, improvements in certain areas could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,326 reviews
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not worth it. It broke in first 30 days . Save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad is already broken , something about a mode sensor bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely sucked and not in the good vacuum way. Crazy pattern, banged into everything!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a.great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes vacuum for ever to go around home and collects very little. Not at all impressed with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robot - Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not have enough capacity to collect much dust without stopping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality! Purchased 2 months ago and now it stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with my purchase or the store not a good product or the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor functionality after a few months. Unimpressed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IRobot e5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product. Receive an error code that wouldn't clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't even get past set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't even get passed the set up because it wouldn't connect to the wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad!! Is like the first one and they not work really good!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuck

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated this robot vacuum. I have a shark IQ that works better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont throw away the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not consistent, only worked for a couple days, would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all as good as the old ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t pick up on carpet and took the hair and spread it everywhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it after two weeks. Doesn’t work well at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Go big or don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly regret not spending a little more on an i3 series model or any product with smart navigation where the vacuum will travel in an organized pattern as well as map your home and not bounce randomly around the room. I’m using this in a small apartment and assumed it wouldn’t be an issue. Most of the time it will miss spots and get stuck in tight areas where it will only turn 180 degrees to keep hitting the same obstacles repeatedly. It’s even more frustrating how hard it will sometimes ram furniture. That’s my biggest complaint. It cleans better than I was expecting, and the app makes using it extremely convenient, but that does not matter too much due to the inferior navigation. On top of that it is moderately noisy, especially on wood floors, and usually cannot find the home base on its own. Which means it will run longer than necessary resulting in more noise and bumping into furniture. I truly underestimated the smart navigation, don’t make the same mistake I did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    love this thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best random pinball vacuum they ever did make.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Well worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum and have been running it for about a week and a half now. It is FANTASTIC!!!! The extended battery life and larger debris bin are a great addition to the iRobot. We have 2 cats , one long hair , and I picked up almost nothing when I ran our regular vacuum over the floor. Which means the iRobot e5 is doing a perfect job. Having that daily clean from the Roomba is a huge time saver. I love it so much I will be buying a second one for upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking that it would just keep my floors clean, but when I started using it, I realized how helpful this vacuum is to have around.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size, Navigation

    Rated 1 out of 5 stars

    Most expensive piece of Trash I’ve ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this as a birthday gift. I have the mopping roomba and I love it. This this makes more of a mess than it cleans. It bulldozes over uneven surfaces like the legs of the chairs and the base of the coffee table and whenever it does it dumps a pile of dirt on the floor. I’m glad I don’t have carpet because it would probably dump the dirt around even more. It cannot find it’s home and it just circles and circles and it again dumps piles of dirt near its base. I highly recommend the mopping one but this is just TRASH.

    No, I would not recommend this to a friend