Customer Ratings & Reviews

Worked for a few months. Then kept giving me error codes. I did everything to clean the brushes, as the error code stated. Nothing cleared the error code. Although I have the full protection plan through Best Buy, they couldn’t help me. Apparently the manufacturer has to be called for errors in the first year. So I called them. They sent me directions for cleaning the unit, it was already super clean, but I followed the directions and cleaned it again anyway. That didn’t solve the problem. I bought an Orek vacuum since I needed to clean my house! Called Roomba AGAIN, now they are sending me a new motor. We’ll see what happens next. Pretty bad overall for a new vacuum. It started malfunctioning after about 2 months. I’ve had it 7 months now. I’m crazy busy so has been a huge inconvenience!

Works good and gets the job done with no issues and has good suction

would be great if the trash bin was larger. I would recommend this product, admitting I haven't tried any other robotic vacuum to be able to compare.

I use it multiple times a day, and my floors have never looked cleaner. Plus the ease of voice command makes it simple to use. It never gets stuck, never has issues, it's super reliable!

Overall works great. The bin needs to be emptied very often though, so we ended up getting the docking base that vacuums out the bin when it is full.

The vacuum does a good job, with the focus on keeping an already clean house tidy. Connection and ease of use are both as expected. The only con is it has a hard time getting back to the dock/or home sometimes. But it’s not a huge deal to find it, empty it and return it home to charge.

The Roomba has done a great job on our entire house. With 2 cats and 2 large dogs we run it almost every day. It has done an excellent job and is much easier to keep up on the cleaning.

Great for floors and goes about entire house but kinda noisy. Haven’t used on carpets.

This has been a life saver! I have a husky mix and she sheds a lot. Roomba effectively picks up the hair on carpets area rugs and our hardwood!!! No more having to vacuum every day

This robot vacuum is awesome I would recommend it to anyone that wants a clean home but does not have the time to vacuum daily this little guy is what you will want as it takes care of it for you.

If this is the state of consumer robotics today, God help us. It does a decent job of cleaning, provided the rugs are just right and there’s not too much stuff in the way. But the mapping and the “intelligent“ functions are abysmal. You will never get a satisfactory “map“ no matter how many times you re-run it, so forget about setting it up to vacuum specific rooms. And you will get frequent connectivity messages to the effect that “something went wrong” that you get to try to figure out. Watching it bumble around trying to return to its home base for a half hour is a joke. And I have yet to see it just simply go back and forth in neat orderly and rows the way the product description shows. Instead it goes around in circles, crosses the room on random diagonals, and skips over to parts of other rooms. Surely you would think the design would be better than this by now. Next time I’m trying a different brand.

Love iRobot as it is a helpful tool to help me with the house duties. A con for this model is the bin gets “full” fast. When go to empty it is not full but dust is stuck triggering that alert. Can happen several times during a cleaning. Can be frustrating.

Works great. I was totally surprised at how well it worked. Wish I would have went ahead and got the i7 with self emptying. But will definitely be purchasing one in the future.

First I will start off saying I did return this unit to purchase a different one. There was nothing “wrong” with this one just wanted some different features that I thought this one had by its phrasing. First this does not really “map” your house. It will show you where it cleaned but it isn’t used in the future to improve the process. You also can’t tell this one to clean specific areas. I will say the cleaning power and suction it had was amazing and cleaned very well. I just would rather spend $100 more to get all the features I wanted.

It is doing the job, bought a year ago, and no problems so far.

For me, the i3 Roomba was a huge disappointment and colossal failure. I purchased this unit because online reviews said it was good with dog hair, and has mapping abilities. My dog is 65 pound mix. Medium to heavy shedder. Multiple issues with this unit. First is that it’ll go over my large living room 3-6 times. It’ll take a good hour overkilling that. Then it’ll either completely skip over the den, or very lightly cover it. Sometimes during a charge in the middle of the job, it cancels the rest of the job. Endlessly frustrating because you have no choice other then to start all over. Then it proceeds to vacuum the main room another 4-5 times lol. For someone with a pet, the lower price i3 model Just will not work. The dirt reservoir is so small, i Have to empty it 5-7 times during the course of a job. To add insult to injury, the dog hair doesn’t go into the chamber properly half the time. It will be 20% full at best, And it’ll return home and yell at you for being full. It does this all the time. No amount of cleaning the sensors can get it to properly register a full container. The only fix to this would be to buy the model that is $200 more that automatically empty’s the chamber. Finally, it Will often go over huge clumps of hair or other debris and completely miss it. Forcing me to hand pick it up. It seemed to have more difficulty on my carpet then hard floor. Ultimately the biggest deal killer for me was the fact at the mapping technology is essentially useless. You are unable to use this mapping technology to specify which room you want it to start in. So in the end while it skips rooms there’s no ability to point it to do just that room. Gotta start the entire job from the Beginning all over again. Back to the old fashioned vacuum. This went back to the store for credit

This robot does a great and has not disappointed. Wish was it was slightly lowered in order not to get stuck under our couch.

This purchase turned out be fabulous. It was easy to set wireless. It does a great mapping and cleaning.

Fantastic vacuum!! Never realized we needed this until we had it.

Have one upstairs and love it, so bought another for the basement. My house is spotless and I don’t have to do anything!