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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Roomba i3 EVO's excellent cleaning performance and ease of use, frequently praising its strong suction and convenient app. However, some users find the robot's noise level and small dustbin to be drawbacks, while others have noted navigation inconsistencies. The mapping and pet hair removal features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,107 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    J3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one upstairs and love it, so bought another for the basement. My house is spotless and I don’t have to do anything!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing the job, bought a year ago, and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum!! Never realized we needed this until we had it.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size, Noise level

    Rated 2 out of 5 stars

    Wish I could return it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this vacuum. The bin is too small, but even when it’s not full it asks to be emptied. All. The. Time. It also constantly requires help docking. It very often won’t run because it’s not charged. Even though it’s been at the base all day. Additionally, it is SO loud. It’s not a requirement that it be quiet, but dang it’s loud!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba i3 has been working great. I have a hardwood floor and carpet floor, the Roomba cleans it really well. It is really nice that it can save two-floor plans and it is smarter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job cleaning

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. Like that it heads to hub for charging by itself

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good product that does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to use, good suction power.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good price. like the phone app. works great. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how much stuff is on my floor!!! I tested it after I vacuumed and it was full with dust! This machine works so hard, gets in every corner! What a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, diesnt di a perfect job but it cleans good enough.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our robot. It does a pretty good job on our carpeted floors. Not recommended during tv time, its pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gotta love Roomba. Helps keep the house neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Roomba. Helps keep the house neat and makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and works great to manage pet hair. Has to be emptied before using again, even if barely full, but is super easy to open and replace.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Gets it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps going until done ..... recharges itself in between as needed .... works much better on carpet than brush machines .....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 1 out of 5 stars

    Cleans well, but horrible to maintain...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original 690 I-Robot, and although it was pretty dumb, I didn't have to fuss with it much. This model is awful. It cleans well, but you have to do an extensive clean of the unit every single time. Hair gets wrapped around all of the parts, and *inside* the rubber rotating parts on the bottom. Right around where it docks, there is always a mess. Emptying the bin is disgusting. The collection tank is always over-full so the contents burst out when you open it. I have to have wipes, alcohol, and scissors ready like a surgeon. Yuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It doesn't miss spots, and I've watched it three times. It's 1 of the 2 best purchases I made in the past year. (The other was a motion sensor trash can.)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST ROBO VACUUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, better than advertised. I have had 2 other BIG name brands, this one is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and better at cleaning than the e5 I got from Target. This model learns the floorplan of your house fairly quick. I recommend this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase but have reasonable expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy but there are some flaws. I go through our home before running the machine to limit obstacles; however it is very rare that she does a full run without getting stuck. Running the machine while you are away and coming home to a fully vacuumed home does not work perfectly. Most times it does require some intervention.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 6 month old puppy, who is a big shedder. We have had the Roomba for a month now and I love it! It picks up everything and leaves my floors looking amazing.

    I would recommend this to a friend
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