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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Roomba i3 EVO's excellent cleaning performance and ease of use, frequently praising its strong suction and convenient app. However, some users find the robot's noise level and small dustbin to be drawbacks, while others have noted navigation inconsistencies. The mapping and pet hair removal features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,107 reviews
  • Rated 4 out of 5 stars

    Helpful little vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful little vacuum that I can set on before I leave the house to help pick up the mess of my girls. Love that I can edit the settings so my toddlers can’t mess with the buttons on top and interrupt its cleaning. Hoping to upgrade eventually to self cleaning as it just picks up so much!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    the i3 is th one to own.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase turned out be fabulous. It was easy to set wireless. It does a great mapping and cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good price. like the phone app. works great. Get one!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Robot works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for floors and goes about entire house but kinda noisy. Haven’t used on carpets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconvenient Roomba!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months. Then kept giving me error codes. I did everything to clean the brushes, as the error code stated. Nothing cleared the error code. Although I have the full protection plan through Best Buy, they couldn’t help me. Apparently the manufacturer has to be called for errors in the first year. So I called them. They sent me directions for cleaning the unit, it was already super clean, but I followed the directions and cleaned it again anyway. That didn’t solve the problem. I bought an Orek vacuum since I needed to clean my house! Called Roomba AGAIN, now they are sending me a new motor. We’ll see what happens next. Pretty bad overall for a new vacuum. It started malfunctioning after about 2 months. I’ve had it 7 months now. I’m crazy busy so has been a huge inconvenience!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and works great to manage pet hair. Has to be emptied before using again, even if barely full, but is super easy to open and replace.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    Dust bin “full”

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iRobot as it is a helpful tool to help me with the house duties. A con for this model is the bin gets “full” fast. When go to empty it is not full but dust is stuck triggering that alert. Can happen several times during a cleaning. Can be frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Gets it done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps going until done ..... recharges itself in between as needed .... works much better on carpet than brush machines .....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It doesn't miss spots, and I've watched it three times. It's 1 of the 2 best purchases I made in the past year. (The other was a motion sensor trash can.)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, diesnt di a perfect job but it cleans good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job cleaning

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. Like that it heads to hub for charging by itself

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing the job, bought a year ago, and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and better at cleaning than the e5 I got from Target. This model learns the floorplan of your house fairly quick. I recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum!! Never realized we needed this until we had it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 6 month old puppy, who is a big shedder. We have had the Roomba for a month now and I love it! It picks up everything and leaves my floors looking amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 1 out of 5 stars

    Cleans well, but horrible to maintain...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original 690 I-Robot, and although it was pretty dumb, I didn't have to fuss with it much. This model is awful. It cleans well, but you have to do an extensive clean of the unit every single time. Hair gets wrapped around all of the parts, and *inside* the rubber rotating parts on the bottom. Right around where it docks, there is always a mess. Emptying the bin is disgusting. The collection tank is always over-full so the contents burst out when you open it. I have to have wipes, alcohol, and scissors ready like a surgeon. Yuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd one, meaning this is in addition to the 7 year old one I still use! Decided it was time to upgrade to newer & better technology. So glad I did and here is why... 1. I can ask Alexa to vacuum. 2. When I leave my house, my garage door sets a alert to start Roomba while I'm gone. 3. App enabled! In a pinch, it's not on a schedule (which mine is set to go off every other day), I can open the app and set it free to clean everything. 4. I can change the settings to continue to vacuum when bin is full to complete the room. 5. Pet hair control life save too! Love, love, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This vacuum sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, easy to use, no issues whatsoever. Was very pleased with this as a replacement for my Deebot. A bit on the pricey side though, I gotta say.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good product that does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to use, good suction power.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Keeps your house cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it twice a week perfect for keeping the floors dust and debris free. Relatively quiet when on hard floors a little noisy on thicker rug and floor mats.

    I would recommend this to a friend