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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Roomba i3 EVO's excellent cleaning performance and ease of use, frequently praising its strong suction and convenient app. However, some users find the robot's noise level and small dustbin to be drawbacks, while others have noted navigation inconsistencies. The mapping and pet hair removal features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,107 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Surprise it works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was totally surprised at how well it worked. Wish I would have went ahead and got the i7 with self emptying. But will definitely be purchasing one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    J3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one upstairs and love it, so bought another for the basement. My house is spotless and I don’t have to do anything!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gotta love Roomba. Helps keep the house neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love Roomba. Helps keep the house neat and makes life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends what you are looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I will start off saying I did return this unit to purchase a different one. There was nothing “wrong” with this one just wanted some different features that I thought this one had by its phrasing. First this does not really “map” your house. It will show you where it cleaned but it isn’t used in the future to improve the process. You also can’t tell this one to clean specific areas. I will say the cleaning power and suction it had was amazing and cleaned very well. I just would rather spend $100 more to get all the features I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 1 out of 5 stars

    Skips rooms, leaves clumps of hair, tiny reservoir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, the i3 Roomba was a huge disappointment and colossal failure. I purchased this unit because online reviews said it was good with dog hair, and has mapping abilities. My dog is 65 pound mix. Medium to heavy shedder. Multiple issues with this unit. First is that it’ll go over my large living room 3-6 times. It’ll take a good hour overkilling that. Then it’ll either completely skip over the den, or very lightly cover it. Sometimes during a charge in the middle of the job, it cancels the rest of the job. Endlessly frustrating because you have no choice other then to start all over. Then it proceeds to vacuum the main room another 4-5 times lol. For someone with a pet, the lower price i3 model Just will not work. The dirt reservoir is so small, i Have to empty it 5-7 times during the course of a job. To add insult to injury, the dog hair doesn’t go into the chamber properly half the time. It will be 20% full at best, And it’ll return home and yell at you for being full. It does this all the time. No amount of cleaning the sensors can get it to properly register a full container. The only fix to this would be to buy the model that is $200 more that automatically empty’s the chamber. Finally, it Will often go over huge clumps of hair or other debris and completely miss it. Forcing me to hand pick it up. It seemed to have more difficulty on my carpet then hard floor. Ultimately the biggest deal killer for me was the fact at the mapping technology is essentially useless. You are unable to use this mapping technology to specify which room you want it to start in. So in the end while it skips rooms there’s no ability to point it to do just that room. Gotta start the entire job from the Beginning all over again. Back to the old fashioned vacuum. This went back to the store for credit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    I robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot does a great and has not disappointed. Wish was it was slightly lowered in order not to get stuck under our couch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, diesnt di a perfect job but it cleans good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using using for a couple of months now and it is very easy to use and it cleans all the corners and goes back to home when bin is full or charging is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot i3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner has been one of the best investments I have ever made. It is a cleaning tool that we should all have. I have no complaints about it, I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    LOVE MY ROOMBA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is AWESOME!! I was hesitant to get one in the first place, but now I am super happy! No more sweeping or vacuuming.......saves a ton of time and it cleans spotless!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good price. like the phone app. works great. Get one!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size, Noise level

    Rated 2 out of 5 stars

    Wish I could return it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this vacuum. The bin is too small, but even when it’s not full it asks to be emptied. All. The. Time. It also constantly requires help docking. It very often won’t run because it’s not charged. Even though it’s been at the base all day. Additionally, it is SO loud. It’s not a requirement that it be quiet, but dang it’s loud!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Cleans great but has many issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: vacuum cleans great as long as sensors are clean/no dust. Cons: Have to clean machine well daily & have to pick up things from the floor before each use. Also, mapping is unreliable because it goes in unselected rooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba i3 has been working great. I have a hardwood floor and carpet floor, the Roomba cleans it really well. It is really nice that it can save two-floor plans and it is smarter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how much stuff is on my floor!!! I tested it after I vacuumed and it was full with dust! This machine works so hard, gets in every corner! What a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 1 out of 5 stars

    Cleans well, but horrible to maintain...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the original 690 I-Robot, and although it was pretty dumb, I didn't have to fuss with it much. This model is awful. It cleans well, but you have to do an extensive clean of the unit every single time. Hair gets wrapped around all of the parts, and *inside* the rubber rotating parts on the bottom. Right around where it docks, there is always a mess. Emptying the bin is disgusting. The collection tank is always over-full so the contents burst out when you open it. I have to have wipes, alcohol, and scissors ready like a surgeon. Yuck.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our robot. It does a pretty good job on our carpeted floors. Not recommended during tv time, its pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST ROBO VACUUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, better than advertised. I have had 2 other BIG name brands, this one is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and works great to manage pet hair. Has to be emptied before using again, even if barely full, but is super easy to open and replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase but have reasonable expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy but there are some flaws. I go through our home before running the machine to limit obstacles; however it is very rare that she does a full run without getting stuck. Running the machine while you are away and coming home to a fully vacuumed home does not work perfectly. Most times it does require some intervention.

    I would recommend this to a friend