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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Roomba i3 EVO's excellent cleaning performance and ease of use, frequently praising its strong suction and convenient app. However, some users find the robot's noise level and small dustbin to be drawbacks, while others have noted navigation inconsistencies. The mapping and pet hair removal features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,107 reviews
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for the first couple months and then it keeps getting stuck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Veal Ohio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good job. Goed back to house to recharge. Until we get educated on all functions. Still don't have mapping down. Fun to watch

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched so many different brands before making decision to buy this. So far we are very happy with the performance of this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Works well but get stuck.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but sometimes it get stuck. Cleans very well but you have to clean the bin frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I robot. I love my roomba and my family too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba Makes Life Easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really collects all the dust and small particles I miss after vacuuming my wood floors. Super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great present for the holiday season

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and I love this thing. I was a little hesitant at first but it actually does a really good job. I did by the attachment to it so it empties it self.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    IRobot Roomba i3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba has been going under objects that have little space and getting stuck. Also it is bubbling into objects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great machine/ not so happy w/change in purchase p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouht this for my son's for Xmas. I have one and I love it. The only thing I will say is not about the machine but about the Best Buy promotion. I purchased this at the Early Black Friday sales event and paid 299.00. It then went on sale for 229.00 prior to Black Friday. That upset me as my boys live 2600 miles away and I cannot just take it back and repurchase for lesser price. You would think the price would be the same.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good vacuum, but with two dogs, it’s struggles to keep up and we are constantly changing parts

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Irobot review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with it, too loud and always has an error

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good affordable option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient and quiet, also very good for pet owners, almost no hair from my two cats since i’ve gotten this roomba. only have to run it 2-3 times a week too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think Twice Before You Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like it would be so much help and one less thing you need to do but you’re wrong. This is too tall to go under furniture and that means you need to put chairs on top of the table and move sofas and living room chairs around in order for it to clean the room. It’s a great idea but it need to be much more compact and able to maneuver under things so you don’t have to rearrange your house. I ended up buying the new Dyson stick and love it! It’s easier to vacuum yourself and it will go under chairs and under the sofa. It’s much quicker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot vaccum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because my older cat keeps tracking litter through out the house. This product was fantastic. And it picked up a lot of hair that normally I would have missed. It goes through my laminate floor and doesn’t have a problem switching to the area rug and even the tile in front of the fireplace. Every time I empty the bin I’m amazed by all the hair it picks up. If you can afford it oí would recommend getting the one with the trash bin attachment. Other than that excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , I just turn it on when I'm making breakfast and it does a good job .picks all the per hair I run it twice in my house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iRobot I’ve purchased I have two hairy dogs and this works great!! This is my 4th roomba, I highly recommend this one!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. So far she has it cleaning her entire home. It even goes under bookcases and coffee tables.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quiet!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quieter than the last gen. Learns the room well and returns directly home when battery low. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much I had to get it as a housewarming gift for a friend. Perfect little gadget that keeps the house clean all the time.

    I would recommend this to a friend