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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the Roomba i3 EVO's excellent cleaning performance and ease of use, frequently praising its strong suction and convenient app. However, some users find the robot's noise level and small dustbin to be drawbacks, while others have noted navigation inconsistencies. The mapping and pet hair removal features also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,107 of 1,107 reviews
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    OK, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to be great for pet hair, it does pick up a lot but it also leaves small bundles of the longer hairs scattered about the carpet. The bin fill quickly, even when vacuuming every day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful with the day to day mess, buggy app.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in keeping up with the cat hair. The app's connectivity is a bit buggy though. I always have to reboot the system to connect to my roomba, so I usually end up cleaning individual rooms myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed in the vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very disappointed in the vacuum. It doesn't have enough air flow to the connecting chute clear od debree. At least 3 times per cycle I have to clean out the chute because there is inot enough air flow to keep it clean, the bin will be empty but the chute will be packed. I also have two daughter and the loose hair it picks up jams the rollers. I wouldn't recommend this device unless you are single, have very short hair, hard surface only flooring, and a very tiny home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the hose clean. My only complaint is bin is small, need to clear it out after every run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has some pickup power and it is so nice to have my “mini maid” to do vacuuming between the deep vacuums.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Way too laud for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my hopes up for this unit since I thought I was upgrading from the entry level one I started with. I had to return this one. Good thing Best Buy as an excellent return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated it. It had bad suction and almost fell down the stairs multiple times. The mapping feature is not good. Best Buy's return policy is also trash - 15 days is NOTHING

    No, I would not recommend this to a friend