Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$299.99
Save $300
Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1067 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba i7's cleaning performance, mapping capabilities, and ease of use, frequently praising its navigation and suction power. However, some users point to the small dustbin size and relatively short battery life as drawbacks. The vacuum's noise level and high price were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 64 reviews
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life, Dustbin size

    Rated 5 out of 5 stars

    Works for a family (adults, kids, pets)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this has become a much appreciated and loved item in our home!! Initially, we just wanted it to spot clean the home to keep up with our foot traffic (adults, young child, long haired dog). That said, after seeing how much dirt it keeps coming up with, we have kept it on a schedule of vacuuming everyday. Every single day we fill up the bin full of fur and dirt and we are a pretty clean family! You can schedule times for it to run, label your rooms and do new jobs to any room, view the worst dirt spots on the app, etc! When we had family visiting and things were scattered everywhere, we turned the schedule off and severely missed it! It cannot vacuum the downstairs of our home on one charge (1800 sq ft approximately). It takes 2 charges, but since it returns to home on its own, I don’t have to do anything during that timeframe. My only complaint is the small bin size! However, with the vacuum being the size that it is, I don’t know how much it could be improved. Since we vacuum daily, we have to empty it daily. If you didn’t have a pet, this likely wouldn’t be as large of an issue. Overall, I have no large complaints! It vacuums in a methodical pattern, has pretty good suction, doesn’t miss much, always returns to its charging dock on its own, maps the home really well, has an app, and does the job!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    A great product with minor glitches

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I have stopped doing my weekly two-hour vacuuming after my buddy has arrived. One thing I like to recommend is to make sure you always purchase a Roomba model which has a built-in map because you don't want the robot to clean everywhere all the time. The reason I give 3 stars is a minor glitch that will cost me a $30 replacement bin in less than 3 months of use. The white filter mesh inside the bin is very flimsy and got pulled out at the edges. Other than that I am impressed by the build quality and the self-learning navigation software that is reinforcing my faith in AI-based products that can perform recurring activities of humans effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life, Dustbin size

    Rated 4 out of 5 stars

    Best Robot Vacuum I've Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Dyson 360 Eye since its release day. It was great, minus the battery life being 25 minutes on max mode.Fast forward to this year and the Dyson had slowly began getting worse, with only 9 minutes of life on max mode. Dyson seems to have given up the vacuum as all mention of it from their website is gone and you can no longer purchase it. My order for a battery is still pending from early September. So I was off to look for a new robot vacuum. I purchased a Neato Connected after reading multiple reviews and my parent's and step brother talked gushingly about theirs. It happened to be the Deal of the Day, so for $380 I thought, why not? That thing was a hunk of junk. Always stuck, couldn't map itself and figure out where the dock was, and always messaging me for help while it's looking at the wall, free and clear. I returned it, and decided to purchase the Roomba. The Roomba i7 is worth every penny over what I paid for the Neato. The auto mapping feature works great. In fact, I set it in my bedroom without the dock and just pressed the button to start a clean, and it actually figured out what room it was in and the best way to clean it, and showed it on the mapped history as being my bedroom. The vacuum picks up a ton of dog hair(I have 3 siberian huskies). One time, I vacuumed using the Dyson V8, followed by using the corded Shark Rotator, then sent out the Roomba and it still picked up almost a full bin worth of stuff. As a reference, we vacuum twice a day(once using the Roomba during the day, and once using the Dyson or Shark before bed.) My only complaint is that the bin is pretty small compared to that of the Neato and Dyson. The Roomba is extremely quiet. You can let it run and still watch tv. I have never once received a notification that it's stuck and needs my help. If you're debating between high end robot vacuums, this is the one. I wouldn't buy anything else! I'm actually looking at purchasing another one for the upstairs in our new house. I'm only giving it 4 stars because the bin is pretty small.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life, Dustbin size

    Rated 5 out of 5 stars

    Exceeds Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of clarifying my into statement, a lot depends on your expectations. This is not a Dyson upright vac with the super cyclonic suction. What it excels at is daily maintenance of your living area. At the present time, I have the unit running once per day on our main living area which is all hardwood flooring and tile - no carpet. Having two dogs who shed, this little unit has really proven itself to be handy. Again, from our experience, setting up a daily maintenance routine makes the unit more effective. It’s mapping software is pretty accurate and the unit is quite “smart” as it seems to learn quick, doesn’t fall downstairs or get stuck. Slick app and easy virtual access and control. The suction is very strong for a vacuum it’s size, but again it is not a full size upright vac which still has its role. We’ve noticed that the unit is very thorough and generally picks up all pet hair and dust. Nice to come home to a spotless house. Highly recommend that you preplan your space before initial setup and mapping. Clearly you live life in your space, but the unit is more effective when not encountering cords and other little clutter type items left about. Think about where it will go routinely and try to get clutter out of its way for maximum effect. For our dusty house with shedding dogs, I’d recommend that you pick up the clean base unit. The robot is smart enough to charge itself when need be, restart a paused cleaning program, and empty itself with the optional clean base. One more recommendation, let the unit map without vacuuming initially to extend your life on a charge and function more efficiently when it runs a cleaning program. The unit is faster and more efficient once it knows your space. We’ve found that it takes a little under two hours to clean a fairly complex thousand square feet of cleanable space. Our unit stops to charge once when about three quarters of the way through the cleaning cycle. In terms of cons, it would be nice if the battery life were a bit longer as we’ve got the one stop to recharge. At least the unit is smart enough to do this for itself. Additionally, the dust collection bin is relatively small. If you have a large area to clean, pets and pet hair as we do, I highly recommend that you splurge on the clean base unit so that the roomba takes itself to the dump bin and empties itself mid cycle as needed. From the somewhat obvious perspective, I wouldn’t expect the unit to do a clean up on a heavy duty mess like a whole box of cereal, liquids, or something of the like dumped on the floor. Again, if used as routine maintainence and upkeep of your floors, this unit will excel in that role.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life, Dustbin size

    Rated 4 out of 5 stars

    Good vacuum for what it is.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum so I am coming here with no experience. I purchased this specific one for the mapping feature and the good reviews on pet hair clean up. When purchased in Oct 2018 there was a software issue that did not allow the mapping to work. I had to contact customer service which was excellent by the way, to find out it was to be repaired in Mid October. Once that was completed in late October the mapping started working fine and being able to clean a specific room is exactly why I wanted this model. Overall the cleaning of the unit is decent. You still need to outlaw out the regular upright but not often. The bad, battery life is horrible! The robot will clean carpet for about an hour and fifteen minutes, longer on hard floors. It will then need to charge. A full charge will take about two and a half hours. Therefore if trying to clean 1400 square feet it will take about 3 trips and 9 total hours to do. The bin is also small. This could be overcome with the self empty feature which I did not get. Bottom line is this is a good unit it does a decent job. You will need to manage your cleaning due to the battery which is just a hinderance not a negative. If you want to clean large areas without ever going to the unit get the self emptying feature. All in all I would recommend this to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life, Dustbin size

    Rated 4 out of 5 stars

    I good robot with good and bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this iRobot. There are pluses and minuses from my older one: Pluses: Mapping - I's great to have mapping on this and be able to mark areas to avoid (like where I have power cables, etc); you can also select which comes to do in order Ability to have Bravva run behind it - We have the bravva and to schedule both at the same time is a plus Dog hair does not get caught in the rollers Minuses: Small bin - My old unit had a much larger bin; hover this unit can be purchased with the automatic bin. Too much IMO. Dog Hair - I have a thin run in my office and when the robot transitions from hardwood to my rug any dog hair its rollers is scrapped off at the rug edge and left there Less battery life - to do my first floor it takes the unit multiple trips to the charger to complete the job

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Suction power
    Cons mentioned:
    Dustbin size, Noise level

    Rated 3 out of 5 stars

    pros and cons- louder than Deebot, small bin

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had an N79 deebot for about 3 years, $179. The deebot was random, quiet, and had a bin thrice the size of the I7. We got the I7 and M6 for 1000 sq foot of hardwood floors, 4 kids, 110 lb yellow lab. we do not use it on carpeted areas. Pros- it maps out the house, so it is thorough. Works very well. It should work with the m6 braava mop. Once they finish mapping the house out I hope that will improve. Should be able to pick rooms after the 5th time it sweeps, still smart mapping this would probably work on carpeted areas, no way was our deebot doing carpet Cons- the very small bin needs emptied every time, our deebot was about 3 times larger. We vacuum daily, it holds about a cup of debris. It is loud, you have to turn the tv up quite a bit. Its loud, and needs to be emptied each time, holds about a cup of debris. Very thourough. Works well on our 1000 feet of hardwood floors for dog hair and crumbs form the kids breakfast. It would probably do more that is just all we need it for. if someone had 1000 ft or less of hard floors they could probably do a cheaper version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Glad we tried the iRobot again

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been really happy with this so far. We had an earlier roomba years ago and it was a lot of maintenance with a cat and dog. This is easy to clean the brushes when it tells you it needs it. Bin is easy to empty and clean when asked. Wished we had gotten the big bin for it to empty itself as this thing is picking up the dirt and hair! We will likely add it. Only thing is we do get the clumps of dog hair left after the vacuum goes thru an area where our Bernese mountain dog hangs out. I’m running after it to clean those up. I’m hoping that stops as we run it more often. Mapping and then marking the no fly zones has been great instead of buying virtual walls like we had to before. A little tricky setting up the rooms after the mapping because of our open floor plan.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Great for New carpet and Hardwood

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this i7 Roomba cleans great when we need it to. We have it on a weekly schedule to clean on Wednesdays and spot clean doorways on Saturdays. We didn't buy the options bay to clean the bag within the Roomba and we have it to stop when it full so it stops a lot for cleaning. But there are items and dusk inside to clean it is justified. There is an option to continue cleaning when the bin is full but we choose to stop it until cleaned so it does not drag around too much dust. This Roomba will stop charging if you have a larger home to recharge and then continue again when it is full enough to finish. Learning the home in two days and we run it once in a while just to keep it update with small stuff moving around within the house.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were debating on the next model down that didn't have the floor plan mapping and able to vacuum specific rooms. It was totally worth the extra $100 to get this version in my opinion. It hasn't got stuck on much of anything (kids toy here in there, our fault!) in our home. It has gone up and over a carpet to wood floor transition very easily. The only downside is how small the trash/dust bin is. If you have an overly dirty floor (say, after a party or something), it may not finish in one fill and have to go "home" and wait for you. I'm not sure that's worth the extra $200 for the auto bin emptying system though. I'd buy another one of these for sure! It's only 4 stars because of the small dust bin, otherwise, it's probably like 4.75 stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got our place mapped after 4-5 passes so we can now do room by room. The debris container seems to fill fast and needs emptying after just a couple of rooms. The disposable filter is tiny, and quickly gets full of fine dust that is hard to remove. I don't know when (if ever) or how the vacuum will signal that the filter needs to be replaced. We'll wait and see. Because it's noisy, we generally turn it on when we leave to run errands, first moving chairs, floor "decorations," and power cords out of the way to permit more efficient and complete cleaning. All in all, the i7 seems to work well and do a decent job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Finally found what I was looking for.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying 3 other (cheaper) models of robot vacuums, this one finally met my expectations. It did a great job of mapping our house. It works methodically and rarely needs my assistance. It recognizes objects around it much better than the others I've tried and generally doesn't hit or try to go over things it shouldn't. I like that I can identify no-go zones in the app to avoid areas where we have cords on the floor. It works great on the carpet as well as our hard floors, and hasn't had trouble with area or throw rugs. It's also nice that I can schedule jobs and control it away from home. If I could change anything, I'd make the bin bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans so so well. Scheduling is great because I come home to a clean house every day. For spot cleans I just say “Hey Google, tell Roomba to clean the Kitchen” and off it goes. Bin is small but always lasts a cleaning session if cleaned out prior. Might think about upgrading to the self emptying bin. Has been great for my allergies as there is no dust left in my carpet! Only downside is every so often the spinning brush goes so fast it’ll shoot large pieces of debris around on hardwood, but it usually finds it later and picks it up.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Rumba finally died after daily use for 7 years so we got this new one. It’s amazing! Does a remarkable job of vacuming the floor (we have two large dogs that shed a lot) and makes accurate maps of the area. We can set it to clean just one room, or both. Forgot to start it? No problem. With the app, I start it from the bowling alley and it’s done when we get home. Great product! I only gave it 4 stars because the optional piece for emptying the bin is outrageously priced at $299. Get that piece down to a reasonable price and I give it 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Pet lovers greatest assistant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs so vacuuming the house is a constant chore. Our old robot vacuum couldn't keep up so we purchased a new Roomba. This thing is so advanced. No more needing lighthouses or virtual wall devices, this thing makes aN interactive map of your home! You can label the rooms, add zones which regularly need extra cleaning or zones to keep out of. The vacuum itself is very quite. The brushes are rubber, no bristles for things to get cought up in. The only con I have is the size of the bin, it's smaller than our original so we have to empty it typically when it takes it's charge break mid cleaning cycle. The companion app is simple to use and allows you to start the Roomba even when you're not home. It also allows you to schedule cleanings of either everywhere or specific rooms and zones. Definitely worth every penny. I think I'll be getting the dirt bin collection base though in the future. Pairs great with the Braava Jet M series.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    I7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran amazing until after 2 years. It started getting lost and could not find its way back to its home base. Wish the bin was a bit bigger. Just purchased j7 to see how it is

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Solid choice

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and cleans thoroughly. Sensors around dust bin work a little too well - have to empty more frequently than I should.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Fantastic product. Be sure to get the Clean Base.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Roomba over 20 years, and I am generally happy with them. The features of the i7 are excellent, and the cleaning is quite good for a robot vacuum. My major complaint was the size of the dustbin. Four stars. Then we bought the Clean Base for it. I can't say enough good things about it. The Roomba's program runs. When the dustbin is full or the battery runs low it goes home, empties the dustbin, recharges if necessary, and continues running its program. The only problem with awarding five stars is that I wish there was a higher rating. What a fantastic product.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size, Noise level

    Rated 4 out of 5 stars

    Our new robot vac!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung and loved it but it kept getting errors so we returned it for the iRobot. It cleans well but my only real complaints are as follows: The bin is way too small and literally has to be emptied every time it runs, it hold barely nothing before it alerts you to empty it It is much louder while running than our old one Overall it gets the job done, but I really wish the bin was large enough to clean a at least twice before being emptied

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    I love the programming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the I 7 without the automatic empty the filter is a bit small the compartment is a bit small however that works fantastic for cleaning the rooms going back and recharging and resuming vacuum mean the rest of the house once the for planned and the rumba is planned out and trained of the floor plan it's great it may take you 2 or 3 times To plan the floor build the barriers but once you do it's great again that filter is a little small.

    I would recommend this to a friend