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Customer Ratings & Reviews

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$299.99
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Comp. Value: $599.99

Customer reviews

Rating 4.4 out of 5 stars with 1067 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Roomba i7's cleaning performance, mapping capabilities, and ease of use, frequently praising its navigation and suction power. However, some users point to the small dustbin size and relatively short battery life as drawbacks. The vacuum's noise level and high price were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,066 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I would get this for my love ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum did not "learn" the spaces as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roombaa device did not meet our needs but did perform in general Vacuum did not "learn" the spaces as expected The capacity is low and filter needed to be cleared too often Was not loud but was not as quiet as expected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Room mapping works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality overall, battery goes for about 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to my home. I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little robot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on my all wood floor, quiet and strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's quick and extremely efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quick and efficient. It provides an excellent cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great worjs great works great works great works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Floors

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this purchase..it’s a beast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome product. Not sure how we lived without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!!! Works great on all types of floor covering

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 2 out of 5 stars

    Great for cleaning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bin gets full every 30mins. Not suitable for working people who are out for work and receives notification that robot can't vacuum since the bin is full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this i7 series robot! She is The Best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lower models do the same job.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had all 3 models below this one and they functioned better. This unit has a hard time docking and I find it off in random locations almost daily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great vacuum, poor communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum itself gets the job done well, however will not connect to cloud for updates or remote use. Takes forever to be recognized on our wifi. returning it for another unit. Hopefully this isn't a common issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shocked at how bad this device is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point and with overall positive reviews, I really had my hopes up. Boy was I disappointed. I've owned this device for 3 weeks and I have it packed up and ready to be returned tomorrow after having spent more time on the phone with iRobot's customer service than actually working the vacuum. It's been nothing but problems. Whether its getting stuck on the area rug every time it tries to clean it, to bugs that make the iRobot app crash whenever you attempt to remove a room divider, to charging issues that require constant polishing of the contacts just so the device will charge itself, to wifi connectivity issues, to random bugs like the device rolling off the charigng port as soon as it has enough battery to do so only to run out of battery 2 feet later, to debris being randomly released from the bin, to constant "bin full" errors that make it simply impossible to use. And all this is after only 3 weeks of ownership (!!!). I've gone through factory resets, physical wiping, and even vacuuming my Roomba with my actual vacuum (nothing tells you how terrible your brand new $500 vacuum is like finding yourself vacuuming dust out of it cause it keeps thinking its full. Anyway.... will be returning this nightmare today along with its Braava sibling. I thought these devices were supposed to make your life easier, but instead just keeping them running is a full time job. And I have to say, the various people I spoke with at iRobot didn't seem that surprised at the amount of issues. They refused to admit it's a lemon, which brought me to the conclusion that it isn't one - it's just that all their devices are crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Firmware update bricked device support sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When 1st purchased everything worked great. Had it for a month and showed I had an update so updated the device. Directly after it completely made the device unusable. I contacted support spoke with them went through their whole trouble shooting steps allowed them control to watch a video through my phone of what it was doing. Supports response was you are one of the many that’s device had a problem with the firmware and unfortunately their is nothing that can be done until a new firmware is out. I asked well how long is that gonna take cause as of now I have a 540.00 paper weight that I could only use for 1 month. She said they were working really hard to fix the problem. 2 months later still no fix and a waste of 500.00 + dollars. My suggestion is stay away.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No happy. Stopped working first day. Sending sweep. Had to send to warranty. They sent me refurb. Unacceptable when I spent good money for this product. I should not have to get a used or refurbished products to replace my brand new product. I’ve asked Best Buy for some kind of monies back and nothing ever happened

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iRobot review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with great expectation. But it is not doing well with vacuuming. It is running all over the place, but not sucking dust not well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping for more, but probably fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely made, but not as smart as I was hoping. He seems to have the main level figured out, but upstairs is a mystery to the little guy...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the expensive price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only stays charged long enough to complete one rooms which in insufficient for our 2 story, 6 bedroom house. 75 minutes run time is not enough. Vacuums up most things but does leave many pieces behind. This product would be better worth the money if the braava jet mop came with it it was built in versus sold separately. So far, not worth the price.

    No, I would not recommend this to a friend