Customer Ratings & Reviews

Set schedule and let it work its magic. Learned the layout of my house after a couple of passes and setting up boundary areas was simple. Great investment and worth every penny.

Love it! Although when it empties, it’s loud! I mean really loud.

Very pleased with this product. We had a prior Roomba that was very noisy and this one is super quiet. It cleans well and the automatic trash dump is very nice.

I have a small ranch with hardwood floors. I do have a lot of pet hair, and this did a fair job of keeping it clean, but I had to replace a motor within 18 months. Then around 20 months I kept getting offline errors and the vacuum wouldn’t work at all. I’d have to mess with it and get it back online. Now at 23 months the battery will not charge. It worked for almost 2 years and now I need to buy a new one. So this cost me $400 a year. SMH They don’t make them to last.

Best purchase ever! With three children and three large dogs we vacuum a lot. Roomba now does it for me and saves me so much time! It does a great job, even on all of the dog hair!

Work’s beautiful. Runs pretty quietly while cleaning. It is loud when it emptied the bin. But over all great buy. I haven’t had to vacuum my hard wood floors in a week with a conventional vacuum!

I don’t know how I survived without it! I have it scheduled to go out three days a week and it keeps the floor clean all the time. Absolutely amazing product, I couldn’t recommend it more!

So impressed! This little robot does an incredible job and was extremely easy to set up. We’ve had it for six months now, and it was such a great purchase. Highly recommend this model.

Cleans the house really well! Would definitely buy again!!

This thing cleans! Normally I would need to sweep every other day but with this vaccuum I have no need to have a broom. Great purchase and I highly recommend!

Gift for my wife who love to use this vacuum while we are out.

Not happy with purchase. I. Brush broke off after 3rd use. 2. Gets stuck on table & chair legs 3. Says won’t run due to clog, barely used 4. Very loud compared to previous models purchased

This is an excellent vacuum.This is the best vacuum I purchased. A game changer. Very easy to connect to my phone.I have a dog that sheds, this vacuum does the job! I love the high quality! I recommend this 100%

Vacuums great! Love the mapping and programming capabilities!

After sending the battery back and than having to send the whole unit back this one seems to be working better . The only down fall is i still have to go track it down as it seems to forget its way home be for it dies

It is good while it works, but we have now had two and had to have them replaced for the same issue. We bought this because we have concrete floors, which it does a great job of cleaning, besides pet waste detection! We bought this specifically because it said it would detect and avoid pet mess. We have a 17 year old dog who is mostly blind and deaf, and some time just can't make it outside to go. The Roomba would just run right over it. That isn't what killed our machines, however. Both of our machines had an error where it would say the bags are full even when they aren't. If the bag is full, then it simply won't run. It would try to empty, take off for 2 feet, then return home. The second one Best Buy sent to their repair center and it wasn't fixable, so we just elected for a store credit and went back to a regular cordless. Total Tech to the rescue!

Love my vacuum I’m older and it helps me. So much couldn’t be happier had no idea how much this purchase could help me

This was given as a gift. Initially the first unit had a bad sensor, and no matter where it was placed, it stoped because of the sensor, for fall prevention. This unit was exchanged. Once it was setup, it infrequently dropped off of the Wi-Fi, and when we called Roomba for support, they wanted to reconfigure my whole WiFi network to their spec (which I did not do). They walked us through the factory reset, and it started working again. Then about 6 months later, it had an error code, that indicated that the battery was not charging. (At this point it was less than one year old). The corrective action was to order a new battery from Roomba, but the price was prohibitive. (And in my wife’s mind, it was strike 3, and she now wants nothing to do with any other Roomba products). It is disappointing that it came to this, but I completely respect and honor her feelings on this.

Great at picking dust and dog hair. Loud at the end of cleaning to empty out. Doesn’t get stuck much.

Having this vacuum robot makes my life easier. I use the automated schedules and it cleans up my whole downstairs every morning. Still have to manually vacuum every now and then but it's not as urgent. Dog fur on carpet isn't 100% picked up but still worth it.