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Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,670 reviews
  • Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far ………………………………………………………………………………………………….

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Way better then the last model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the i7 and it broke so we ended up getting this version. Works great. The obstacle/camera feature is a great addition, its quieter then the last model as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could do was buy that, I love the payment method, everything is excellent she cleaning excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it wasn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it quit working after 3 weeks. I plan to exchange it. Frustrating to get it to dock and empty properly. All of a sudden it isn’t working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot really upgraded this model. It works perfectly after a few mapping runs and I have no issues with it whatsoever. It’s been a great machine and really does well with avoidance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with minor disappointments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the J7+ for my wife for Christmas. It is our first and I have to say that I am very happy with it. We are not the best at vacuuming our house manually and now that we have the J7+, our floors have never stayed so clean. We have a one level 2,500 square foot house all tile , 2 children and a dog. I will admit that I am slightly disappointed that it will not vacuum in a total dark house, (it fails and will not vacuum or it gets stuck if it is too darck) so we need to leave some lights on dimm on the nights that we have a scheduled cleaning. But we are dealing with it. It works Awesome during the day and we often just schedule a full cleaning when we are not home. It only takes about 2.5 hours to do out entire house. Sometimes 3 to 4 hours. Depending on how we left the chairs or kids toys It is a lot quieter than I had expected while vacuuming. When it empties in the base station it is pretty loud though. But that lasts only a few seconds. I will say that it does not vacuum totally perfectly in one cleaning if the floor is really dirty, but because we have a cleaning scheduled 3 times a week. It definitely keeps the house clean. Overall, we are very happy with it and it keeps our floors clean with 3 vacuumings per week. Oh, and our dog leaves it alone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rooms is definitely top of the line with the sweeping capabilities, this happens to be my second I- Robot. This model series j-7 has all the bells and whistles. I was able to purchase this only with the Courtesy of one good and decent Manager Josh from Bestbuy. Keep it up. No match with Bestbuy.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Keeps pet hair under control

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run this 3 days per week and it keeps our pet hair under control. Not sure how I lived with out our little R2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot w/automatic bin emptying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life-saver. I have had so many surgeries that I’m unable to keep up with cleaning our floors. Cleans all the dog hair and everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife she loves it. It maps out the home greatly and picks up the dog hair we have a problem with 24/7. We have long hair dogs so it’s fluff balls everywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T DO IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 2023. Ran & performed great until May 2024, and oh what a complete mess this has become. Multiple calls to their tech support in May 2024 - ended up replacing battery. Yep just over a year of use & they had me spend the money for a battery. Once replaced seemed a bit better until August 2024. Now clearly out of warranty, calls to tech support & navagation is totally screwed up....again. Tech support tells me, this time, that the wheels are worn, to order new from them & replace them to correct navigation issues. Ordered & replaced wheels with NO DIFFERENCE AT ALL. Told tech support I'm no longer their technician & no more use of my bank account to support them. Subsequently on call with tech support, the rep told me that there are significant known navigation issues with Roomba vacuum robots! Not sure they were supposed to tell me that, but they did. Eventually they agree to send me an allegedly new replacement. New one shows up 2 days ago, wrong dust bin on it so cleaned & used dust bin from original robot. THIS ROOMBA J7+ HAS MORE ISSUES THAN THE ORIGINAL AND I CANNOT VERIFY IF IT'S NEW OR RECONDITIONED. ASKING ROOMBA FOR MY $837 BACK. TIME WILL TELL I GUESS. HEADED TO GO GET A NEW SHARK. PREVIOUSLY HAD ONE & IT WAS MUCH BETTER THAN THIS ROOMBA.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the navigation issues. We understand how this situation could be frustrating.
      Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7+ performed very well right out of the box! Generally quiet during operation. Easy to schedule time and frequency of operation. Honestly, I'm surprised at the number of people that mention how loud the empty to bin process is...........since it takes about 15 seconds to empty. I would definately purchase again and recommend it to anyone considering purchase. I have a shorthair dog and it handles shedding very well. As noted elsewhere in other ratings, don't expect "Robby" to get completely into corners but it does clean LVP flooring and short pile carpeting/rugs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot j7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iRobot. Saves me time and I love that it even vacuums under the beds. Very easy to set up and I use my iPhone to schedule, start, end or etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba j7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the iRobot 980 and the J7+ is hugely better. First of all it’s quieter. That in itself would’ve prompted me to buy this unit. Secondly the tracking , the camera On board, And the improvements to the programming are vastly superior to the 980 unit. I have one of these new ones at my home and also my business and I’m extremely happy. so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs and a cat This vacuum cleans up the pet hair much better then the last robot vacuum that we had I like how efficient and quiet it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does a really good job - the dust bin makes all the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum is the best one yet..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this vaccum so far. Went through 3 shark vaccums in 3 months…. So took the leap to this vaccum and it is amazing all the way down the the app!! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but, replacement items add up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine if you have pets or not. It’s not friendly to shag or high pile carpet. I have noticed I go though a lot of replacement items but, other than that it’s effective, gets the floors and carpets cleaned as good as I would do them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Roomba, just bought a second one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love out Roomba! We have 2 kids and have little time to keep the house tidy. Having these run on a schedule is a life saver when you have pets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new house cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freedom it gives me from sweeping all my floors. Does a very good job!

    I would recommend this to a friend