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Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,670 reviews
  • Rated 2 out of 5 stars

    Try other brands before thinking buying this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial excitement about the iRobot Roomba j7+ (7550) quickly faded. I bought it hoping for the reliable, powerful cleaning iRobot is known for, but this model just doesn't live up to the brand's reputation. While it does an okay job on my hardwood floors, the performance is pretty mediocre. It's frustrating to see it consistently miss small bits of debris, and it seems to struggle especially with pet hair. For a robot vacuum at this price point, I expected it to handle a basic task like that without any issues. The automatic dirt disposal is a nice convenience, and the vacuum is good at avoiding obstacles like cords and furniture. But those features don't make up for the fact that its main job—actually vacuuming well—is a letdown.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very convenient and easy to schedule even when you are out of the house.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Lahiru, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Smart Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was easy to set up. Cleans well. The app works as planned. Had a "dumb" robot vacuum before this one. Much happier with the performance of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My personal robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum! So convenient and very effective. Took a little time to get the rooms mapped the way that I wanted them but it was worth the effort.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba j7. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Good cleaning but not so great map

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automap generation and navigation is not that great, does clean well to the path it travels. But the coverage of the entire home is limited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome J7 with self emptying base!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good. It’s way quieter than I expected. Except when it empties into the base unit. But that also works well. The only thing I don’t like is the proprietary bags in the base unit. I empty them myself between cleanings and I will have to find some tweezers that can get in the opening better. Hair (2 cats, 2 dogs) is sucked up from hard wood and rugs. Is it perfect? Close! And I don’t have to push a vacuum around the house every other day. J7 with self emptying base is pretty awesome. $200 off at Best Buy or I would have went one model down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roomba! We have a Golden Retriever who of course sheds hair. Our carpet is short pile nylon in a dark gray color. I couldn't keep up with the maintenance it took to keep our home looking "ready for company". This machine was a game changer. I would recommend this to anyone with pets.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    j7 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be an improvement over my i7. But it has gotten lost a couple times for no noticeable reason. Still don’t comprehend the reasons for 2 bags in the waste bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for dog hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to pick up my german shepherd’s hair and it does the job perfectly. The automatic emptying of the robot is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think vacuuming can't be fun?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba j7 is a great vacuum. It literally takes all of the stress out of keeping your house clean. The automatic dirt disposal feature is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just as described! Feels like a ton of weight lifted off my shoulder. Less tress worrying about vacuuming, this guy does it all for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans, Maps & Avoids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil helper! Very accurate in the mapping. Odd that it didn’t come with instructions but looked it up online. Thorough cleaning. Lil loud but cleans and avoids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally What a Roomba Should Be

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 600 series, this thing is worth its weight in gold. I haven't had to go find why it got stuck yet after 4 months of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if do not have to deal with pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but pet hair gets stuck in vacuum. Have to manually dump it instead of the hair being sucked into the bin. Would be best if did not have to manually dump it. Needs tweaking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it at first…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it failed after about 15 months of light duty. Could no longer reliably attach to the base to charge and wouldn’t charge to completion when it did. We cleaned the connectors and everything to no avail. Thankfully we had the Best Buy plan for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for pet hair. I have two huskies and it picks up the hair just fine and the self empty is extremely helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage in a box!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    leaves pet hair rolls on carpet, does not auto empty when bin is fill as pet hair falls out of bin, does not recognize keep out zones. My roborock s5 max blows this non sucking vacuum out of water, very very poor performance for 600 dollars. I'm returning this in a few days extremely disappointed with this not sure why all the high reviews on this the suction power is so low they don't even advertise it. even after it auto empty's there's still dirt and debris inside the bin and all over the exhaust port. I have less than 1200 sqft and its 85% tile this robot cant even vacuum the house with out returning to recharge. Don't believe the hyped reviews this thing is a poor excuse for a robot vacuum.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should but takes a little longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j7+ does what it says it will. We have mostly tile with some carpet and the only problem is that it takes about twice as long to clean as the app estimates it will. It doesn't pick up everything from the corners, but it is ideal for taking care of the main areas on a regular basis. We go through and get the corners with our standard vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job It does go under furniture where I would have to move furniture around to vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Helperg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our house keeping supply. Easy to program to do what you want it to do. Cleans when want it to clean - hands free!

    I would recommend this to a friend