Customer Ratings & Reviews

I bought this after using a few Shark products and thought it was time to upgrade. The IRobot does seem to vacuum better and doesn’t get hung up like the other product. The app is user friendly and it’s nice to be able to make “keep our zones” for permanent and temporary objects. That really came in handy for the holidays. The one issue I’ve had, twice, is it will run over dog poop if it’s in certain spots. Our house is all hardwood and we have mats near the doors and in the bathroom. Well, Our puppy likes to have his mistakes on those mats and the Robot has run over them twice. It’s very aggravating to disinfect the entire bottom of the vacuum. I only knock it 1 star because it does a good job of avoiding objects and it only happens in this situation. I expect IRobot will continue to upgrade their obstacle avoidance algorithms so I really like this vacuum. Hopefully my puppy also upgrades his potty algorithm to get better about going outside.

This is by far my favorite robot vacuum I’ve had! It does a great job and avoids obstacles along the way, including dog messes.

This is one of the best roomba’s. The fact that it empties itself is great. The only downfall is that it is SO loud when it empties.

Super,I was so happy with this buy and I would recommend others to try this.i am enjoying and I got some relaxation with this.

Used in the "bird" room and it gets it all. Comical how it gets the cockatoo's attention under her cage.

Very happy with my purchase. This machine is very smart and can be trained to avoid areas that my previous vacuum went into that I could not control. Very happy with this purchase

Best thing I ever bought! Rosie the robot is her name and she is fantastic! The mapping took time and then I discovered the mapping with no vaccuum and that made it much quicker. So easy to seperate areas to vaccuum into sections with the easy to use app! The app is super user friendly...easy breezy! Its expensive, but wait for a sale and get this vaccuum! Very pleased!

Best christmas gift I got this year. Technology on this robot is slick. It maps, cleans and dumps its own trash. Great purchase.

It’s really nice to have but I have to really monitor it. Learning takes a long time and I am still not seeing it clean everywhere and it’s been several months of it “exploring”. Cleans well when it does find the spot.

No nonsense, easy to set up, easy to use. Top saltwater predator brands have nothing on this baby!

It was pretty silly at first when it was still learning the house layout, but it has performed great after a few weeks of being a dumb robot. Also doubles as a great DJ if you put a small speaker on top of it while it's running.

This Roomba works wonderful. We use the app when away from home when needed. It is currently programmed to come on at 4:00 p.m. each day so we come home to a clean floor. It is easy to program and does a great job on hardwood and carpet both. We have a German Shepherd that sheds and this has saved us coming home from work and vacuuming daily.

Nice technology. Easy setup. Did not think I would use this but we do

It’s great that I can use the app to map out where I want cleaned and at what times… my only issue is that we shave had to replace two parts already in the first six months of use. However, customer service reached out to US when the same error message popped up and the process was quite seamless.

We have an older Roomba that does a good job but this one is much better. It has only gotten stuck a few times, much less than the last one and avoids cords lying around. It will continue to run after recharging a couple of times until the whole house has been vacuumed. The automatic emptying bin is worth the purchase, never have to worry. It holds a lot.

I love the way it makes the carpet well groomed with perfect lines but it does not do a great job with pet hair. We have 2 corgi's and we find clumps of hair all over the upstairs where this is at. I do like the low profile. It can get under and around just about everything in our house. If you have pets i would go with the S9+. If you don't have pets then it would probably be great. We also have carpet everywhere except our bathroom so im sure that has a little to do with it. We have been using it for almost 3 weeks and today was the first time it got lost and couldn't find the base station. Kinda weird but i just picked it up and placed it back home and everything is good again. We run both of ours 3 days a week and they have been flawless. The only thing i recommend is make sure all clutter is picked up. Especially cell phone charger cords. They do sense cords but if they ingest one they are stuck

Good choice but if you are buying now look for new products.

Excellent ! Can’t live without it. It goes beyond my expectations. And in the carpet works great.

Easy setup. Helps with the dust and very happy with the purchase

I have had this for a little over 3 months. I purchased this as it was supposed to be the one that avoided pet messes. I have pets and knew that would be a potential as any pet owner knows. The inevitable did happen, the Roomba didn't sense it. Luckily, it wasn't a mushy mess, and the Roomba just pushed it across the floor... It did make me feel I had to flip it over and disinfect the wheels and rollers and such. I have definitely not been impressed with how it picks up the fur... or lack there of... It only seems to grind it into the carpet more or compact it together in long rolls that I have to go around behind and pick it up. Even running it several times in a roll hasn't helped. You have to check the wheels and rollers constantly as fur and hair gets matted/tangled in them. It does do well on hard surfaces. My townhouse has a lot of nooks and corners, and it does a decent job there. It does sense stairs and hasn't fallen down when I've brought it upstairs. It's great for cleaning under beds. The battery is ok for my small townhouse. I usually just have it do the downstairs, but it could do both up and down (about 1,100 sq ft.) on a single charge. It does self empty and that is loud for about 10-ish seconds. That is probably about as loud as the regular upright I have. Scares the pets when if first starts, but they are getting use to it. Other then that it is fairly quiet. Even if i am upstairs though, I can tell it must be running, so not silent. It can fit under my couch and love seat, which is great. One time, it did eat a light cord and pulled the lamp and some other things off, busted the bulb, but thankfully not the glass shade. So might want to have it run while you are at home until you get all the areas marked off. I thought I had done that, but had a surprise when I came home that day. The app could be easier to use as it's a little difficult to find things. Maybe that is because I am not that familiar with the layout, so when I go to do something, it takes a while to find it. It creates a map and trying to figure the orientation of that is hard. It wouldn't map my small bathroom telling me it wasn't a room. I know it's small, but it has a door. After the initial mapping and a few cleanings, it finally let me section it off and declare it was a bathroom. It's also created a random room in my downstairs, and I am not sure why or how it did that. It looks like a hallway between the living room and kitchen and there is nothing like that. Even if you didn't let it go into every room during the mapping run, it will add as it cleans. It also can differentiate if the floor is hard (laminate, wood, tile) or soft (carpet, rug) flooring. When I got it, I didn't realize I'd have to buy bags for it. I figured it'd be a compartment I'd take out and empty. Two bags come with it and so far, I haven't had to replace the first, which tells me it's not picking up much. I don't run it every day, but my upright I have to empty ever couple uses. Roomba will empty as often as it needs to while running and then come back out. If it gets stuck, it will shut down and wait for you, which saves battery. It likes to get stuck into my laundry room. It sometimes knocks into the door just right to force it closed. If it is upstairs and starts to run low on battery, it will go back to the spot I first started the mapping and wait for me to come get it to take it to the charger/home. For the money, I was expecting it to clean the fur off the rug/carpet a lot better and avoid poo/puke, like it said. I guess I will just have to settle that it only does 'spot cleaning,' and I will still need to clean with the heavy upright.