Customer Ratings & Reviews

My wife loves this machine. Never really thought about one until i bought it for her as a christmas present.

Works great once you get the mapping done. Easy to use.

Learned it’s way around quickly and does a very good job

I have a Neato D7 and Roborock S5 and always believed LiDAR navigation was the way to go. That was until I seen this Roomba J7 with cleanbase. This vacuum is so far advanced beyond anything with LiDAR. I have no pets but with kids often socks and random toys will find their way under beds etc. With this robot I can send it out without checking in under and around every piece of furniture and it will recognize and send pics back for me to review at the end of the cleaning session and I can tell it to learn whether it’s something to avoid or not. Small sample of the things it has sent me pics of are: matchbox car, sock, door bumper, various charge cords, blanket, a quarter. The most common complaint I see about this vac is the self empty base being loud. Yes it’s loud and strong and always gets the bin emptied out. I’m really glad I went with this one and recommend to anyone who has kids.

It get stuck really often and has yet to map correctly. Seems to be confused and can not empty correctly most of the time. I would have purchased a different less expensive brand had I know it was going to have difficulty every time. A

Pros; Great product! Beater bars don't clog with hair. Hair is shunted to ends and is easily removed weekly. Powerful over any surface. Voice control is nice. Self empty feature is outstanding! Takes photos of obstacles for review. Cons; No manual included. Confusing set up. App needs to be simplified.

Worst Roomba I've ever owned. I purchased this back in Dec 2021 to replace an older Roomba. The previous Roomba worked great and rarely had issues for the four years we owned it. I thought the newer one would be just as good, but within the first couple of months it would stop right in front of the charging base, or get stuck in areas the previous model never did. I had to reset the Roomba several times (and remap the whole house again). The issues only got worse to the point the Roomba would only make it back to the docking station ever other time it ran. Since I had my mop set to run after, it would repeatedly fail to mop as well. I've reached out to Roomba and they would just keep having me reset the Roomba and start over each time. I spent hours dealing with support that just kept pushing me to do the same things until finally they no longer supported the product. I still have a Roomba that has many more hours and is at least 6 years old that still runs. This newer, more expensive model is absolute junk!

Ok ...............................................

Had to remap the house 4 times….custom maps simply disappear. Request for app upgrade almost every time I use it. If layout is mapped, works fairly well.

Amazing!I will recommend my friends!Good work and good price

Worked great for first two months. Has been inconsistent since. Does not reliably charge. Battery life was approx 45 min at best. Takes 5 hrs to vacuum upstairs and charge. Am returning to Geek Squad due to failure to charge for second time.

Excellent robot vacuum overall. Only issue has been that it has had some issues with getting stuck on our bar stools that we have around our dining table. Other than that it does a great job, mapped out our house quickly and does well on the schedule we provided.

Love it great vacuum convenient self disposal dirt.

It is louder than I thought it would be, especially when emptying. Also, the battery doesnt last very long. Cleans well.

Performs very well on carpet and hard flooring even with pet hair. Does not pick up all the pet hair on some area rugs but is acceptable for general cleaning. Maps the house well and quite efficient with its cleaning.

The Robot Roomba j7+ is amazing! I love the fact that you can launch it from anywhere and come home to clean floors. All parts have easy access for cleaning. I love the having the vacuum bag. A necessity if you have a pug.

It works very well, it met my expectations. The service on the BB was excellent

Great purchase. Performs as described and expected.

Works real well with the per hair of our two dogs.

It’s ok.. I have to use my phone app to work better in vacuuming the correct area and it’s very loud when emptying..