Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,669 reviews
  • Rated 5 out of 5 stars

    Broke within 2 weeks, fixed quick and great now.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does a fantastic job. Almost fun to use a setup. Setup was easy BTW. Unfortunately the side sweeping brush motor stopped working after about 2 weeks. But Rooma sent me a new and I'm guessing upgraded motor that has worked great since. Even spins faster than before. The motor was so easy to change, even a caveman could do it. It takes some getting used to, such as if something gets sucked into it, like a quarter did on me. I have to remove the rollers to clear it. Once I learned how, that too was a joke to do. Hey, it's a tool and sometimes needs maintenance. Love seeing my carpet cleaned in the mornings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my IRobot J7+!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I bought this vacuum cleaner! Literally it has decrease my work by 90%. It maps your rooms so that it knows exactly where everything is. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend or buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly getting stuck and lodged in random areas and then saying it’s ‘offline’ so you can’t locate it except by the old fashioned hunting under the bed, couch, etc. I honestly find it has so many issues often it’s easier to just vacuum the old fashioned way.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Rated 5 out of 5 stars

    Can it get much smarter than this?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original Roombas back in the early 2000's, it's wild to see how far these units have come in terms of intelligence and features. Once the unit learns the layout of your house, it's almost jaw-dropping to watch it navigate to specific rooms and avoid obstacles. In terms of cleaning power, it works better than I would have expected. just be warned, the base station vacuum is quite loud. And as a cherry on top, its ability to work in tandem with the Braava mop takes automated cleaning to another level.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rather vacuum myself.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. In the first couple of weeks, started turning on in the middle of the night, even though it wasn't programmed to do so. Also, took a while to clean and left corners/spots under tables that required me to go and vacuum, so I just vacuum myself now and haven't turned the Roomba on in months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never charges properly since the charging port keeps getting obstructed. It didn't happen with my last Roomba.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 3 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful but suction is the best. But it does the job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This~!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lil helper!! It does a great job, the mapping system is great as well for telling into only clean certain areas or rooms!! Very easy to use and set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So smart and fun. My cats don’t freak out. It’s just so loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my wife and she loves it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick mapping of house. Love that you get updates with pictures of obstacles and can tell the app if it is permanant or temporary

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba j7+ (7550)

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it avoids obstacles, sometimes not. Does not pick up as good as my other iRobot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of errors. Saying that the bin is full when its not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waster your money on this!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible. I switched to this after my roborock died in an altercation with dog poop. It is loud, unintelligent, and has had nothin but problems since I have bought it. I should have stuck with the roborock

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Definitely worth the money. Nothing better than running this while you're out at the store or at work and coming home to clean floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROOMBA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job cleaning. Can't really compare to other robots. Good for pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and i have to admit its better than I expected especially if you have pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always skeptical about this type of vacuum cleaner. But I'm so impressed how it does the job. 800 sq.ft with hard wood floor takes about 1 hour to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Runs when I’m away from the house and picks up my litter very precisely. Could do a better job in certain areas but hoping this gets better in a few weeks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba J7+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well. Don't like having to buy the bags for the canister.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent vac. Not worth 800$ I’d get the cheaper one if I could do it again

    I would recommend this to a friend