Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,669 reviews
  • Rated 5 out of 5 stars

    Roomba rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multiple cat household and have had a botvac for years. My least favorite part was emptying the dirt bin. Cat fur, and litter dust. Gross!! The self emptying feature is a lifesaver!! Also the feature that identifies obstacles is great. No more vacuumed up fur balls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you understand what it is.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maintenance vacuuming. These robots have gotten better over the years, but they don't quite replace an upright. As long as you know you will still need to pull out the big one once in a while for stuff like embedded pet hair or ground in dirt it is a great convenience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spinner Motor Stopped working 2 weeks in

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine more than 2 weeks ago and the spinner motor stopped working the day after the refund period. This is very disappointing that I will have to deal with this alone, especially for an expensive product in such a short amount of time. IT ONLY LASTED 2 WEEKS BEFORE IT FAILED. Buyer Beware

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Daily cleaner, but you should still deep cleen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great for lite, daily vacuuming. It doesn't get tangled up with long hair. However, it doesn't always get edges or corners we'll.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    roomba j7+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my roomba. the only complaint i have is that it doesnt go up on my carpet (which is a little thick but not too much). other than that it's perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intelligence vs efficiency

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sincerely is more intelligent But does not pick up as much as my Roomba 690. So, will be patient for a better upgrade.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor suction, not good in homes with pet hair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as past Roombas I've had. The suction is very weak, I sprinkled a little sugar on the tile floor and it didn't pick it up:( It also left a lot of "hair strings" all over the carpet. I thought this was supposed to be excellent for pet hair- NOT! After 2 uses: the end of rollers were tight full of hair, and the side brush stopped working. Going back to Shark Robot vacuum, that works awesome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift For A New Home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Roomba as a gift for my brothers new house, him and his wife are in love with this Robot, so far it does the job its suppose to do, cleans the hard wood, carpet , and tile floors all around there 1st floor with no issues at all. No Complaints So Far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much maintenance!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires so much maintenance, tires and other parts have to be taken out and they’re extremely hard to put back in, it’s not worth it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 3 out of 5 stars

    Cool concept

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really exited about it, its a neat thing to have, it works but sometimes it doesn’t charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible roomba

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible . i like the firat roomba better than this one! i am about to go to best buy and return this product and get me different one! this one stops 20 times to finish cleaning ! not bevause of obstacles or anything in floor just keep saying empty the bin where there is nothing in it! so frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We returned it.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. I mean if got have a house with no floor decor or rugs it might work ok. But with rugs and typical stuff a home has on the floor it’s junk. Doesn’t clean the baseboards at all. It did ok with mapping out the house but constantly got stuck under the bed or wrapped up in a rug. Great idea but not to practical for the high price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iRobots w/ freakin' lightbeams on their foreheads!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from a Roomba 980, and this thing is so much quieter and has the next gen mapping technology, camera and a freaking light on its forehead! Got 200 bucks off as a Totaltech member. Epic. Wife is super happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roomba Ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What can I say. My new “Rombo” is amazing and so much more efficient than our old “Robby”. He dumps himself and Wi-Fi. All I have to do is turn him on from the app on my phone. Love Love Love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IRobot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best IRobot, the wheels are larger so goes from wood flooring to shag carpet easily which my 960 could not do. It goes around cords and cat toys. I empties itself which is really nice. I am thrilled with it. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife enjoy the IRobot. I have no issues with the performance of this vacuum. We got a great price and look forward to adding the mop robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it states it will do. It is great on tile, I have not tried using it in heavy traffic areas or rugs. I use this robot upstairs. It seems to clean randomly, so I can’t tell if it actually gets the whole room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Decent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, but not worth $700 IMO. This does not compare to the standard vac in terms of suction and cleanliness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not perfect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart machine but vacuum is not as strong as regular vacuum machines. You will have to use it daily 2-3 times to reach maximum cleanless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Roomba and is by far the best one I’ve had. Always finds it’s dick and empties itself and does a much better job cleaning. So worth the extra money for the upgrade if you can afford it

    I would recommend this to a friend