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Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,670 reviews
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Using it multiple times everyday. No technical issues so far. Very happy with the purchase. Hope quality stays the same over years!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed emptying the bin every time and had to reboot it so many times. I returned it

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba j7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating which Roomba to get, my wife and I chose this one and couldn't be happier. The best purchase we've ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit for up stairs cuz i have a 2 story house it works awesome it vacuum my whole up stairs its a really nice items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time i ever purchased a robot vacuum and I love it. It does everything as advertised and i love the garbage trap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Roomba 600 series user for close to 10 years now. This thing changed my life! Easily my favorite smart home device! It's amazing to watch it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roomba upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from old Roomba. This unit has a much better battery life and tries to avoid getting tangled up in random wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great robotic vacuum!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I would have bought sooner! my own personal maid without lifting a finger... vacuums on a schedule while I'm at work and picks up pet hair... love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, alway has a error of some sort, now it just stays in error mode and never vacuums, we love the idea of a robot vacuum but this is the second one we’ve had and both have been absolutely horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When it works its great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died again. I had a replacement about 7 months in to ownership and then the replacement has finally given up also. Less than 2 years old. There's nothing they can do to fix. Frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift was told they were trying to program and struggled a little. Older couple. Not to user friendly for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is FANTASTIC! Not a spec of dirt on the floor when its finished. I have 2 dogs and this makes my life so much easier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this and i run it on a schedule to clean up after the kids. Does a great job on mostly woodlaminate floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast!! And it has good bison and won't run over animal poop. Does a great job on my hard wood floors and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Super happy with this purchased specially that everything I am doing it from my phone, scheduled all my cleanings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with purchase so far, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Please great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very satisfied. Originally purchased the one that did not self empty so glad I returned it and got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog sheds like crazy and this thing saves me a ton of time works really well at picking up all the hair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems faulty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple issues since my purchase two weeks ago. Constant error messages.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    BestBuy Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy never deliver the order and refuse to cancel and refund my money!

    No, I would not recommend this to a friend