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Customer Ratings & Reviews

$779.98

Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,670 reviews
  • Rated 5 out of 5 stars

    oomnba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described! Excited and looking forward to my first use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, will buy again, i recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great place to buy all electronics and Televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba, especially the remote access from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before I bought it and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get one of these and set it up there is no going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing in Robotics we've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Rosie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iRobot (my Rosie) does a great job!! Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful - don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure where to even start with how awful this machine is. I bought this item, got everything set up and it worked great until day 5. It through an error code that the brush system couldn’t spin. It was day 5 how could the brush system possible not spin. So I took everything apart. Watched videos on how to fix this issue. Nothing would work. Called customer service and they sent me a new brush system… when I checked tracking on the new brush system it was set out to deliver to me in 2 weeks out. I decided that was absolutely ridiculous so I packed everything up and returned everything back to Best Buy… you would think after only having the product for 5 days and it not working I would give up on it. Buuuut of course not. When I returned the robot I bought another one with high hopes it would actually work… boy was I wrong. Day 14 it through a code saying I needed to factory reset the machine. I tried to do so and I could never get my app to connect back with the vacuum after the reset. So after 4 hrs of trying to get it to connect I packed everything up once again and took it back to the store and returned it. Don’t waste your money on this machine. I tried to love it. For heaven sakes I bought the machine twice hoping for something.. I spent almost $700 on the machine for it to break after a couple uses.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best self cleaning vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever for cleaning my floors & carpets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a huge time saver! I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Saves so much time. It learned quickly the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROOMBA THUMBS UP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! easier on baseboards than previous verson!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't let us program it! Doesn't pick up or clean as good, I don't think! Disappointed that I have to manually get it to start cleaning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the power it has and the auto empty is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Robot J7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It does everything that I want it to do and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for that new house with hard floors and throw rugs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best vacuum ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba makes all the work easy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lake house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend