Customer Ratings & Reviews

Works great! Truly a time saver. Use it multiple times a day.

Fantastic item, works extrenwly well and thr app is amazing

I have two roomba vaccums. This is my most recent vaccum. Overall this is a great vaccum that programs easy and works well. We have 4 dogs that range in size and hair styles and this does the job well. Unfortunately, fortunately, i had to use the POOP guarantee after one of my dogs got sick and had an accident in the house. Hands down customer service was amazing, and they stuck to thier word. Im now cautious to wanting to run the vaccum when away or while at work, but ill gain my confidence back sooner or later. Overall experience is 4 stars, only dor the fact that it did run into a pet accidecnt and made the mess 10× worse. Fingers crossed this go around goes better!

Coming up on 4 years of ownership and I'm very much inclined to never purchase another robot vacuum anytime soon again. Unit regularly disconnects in a 1 story house covering about 1800 sq feet. Unit is placed in a central location but it doesnt matter. The price they were charging for this unit early on was absolutely not even close to justified. I gave it 2 stars due to the algo. But it deserves 1 star or less

Stay away at all cost! The j7+ has to be the worst robot vacuum on the market. This thing has been nothing but a nightmare! We have it vacuum while we're at work and it never gets the job done. It gets about half of the house done before it needs to charge the battery but it can never find it's way home, so it ends up just drying somewhere around the house. When we get home we would have to pick it up and place it on the charger every single time. Now starting today it wont charge at all. Ugh!! I'm so sick of this thing! I'm half tempted to just put it where it belongs, in the trash!! I wouldn't recommend this vacuum to anyone. I really wish I would've went with a different brand. I never write reviews but I did for this piece of junk hoping i can help someone from having to go through all the headache we are. AGAIN, trust me when I say, stay away at all cost this thing has been the biggest waste of money!!

Life saver when you have a busy life and lots of pets! Listen, I've had TWO poop incidences with another product. That was an absolute nightmare. The fact that this one will go around it.... chef's kiss!

Great vacuum!! My first ever iroomba vacuum and I’m loving it. The downloaded app was easy to use. Highly recommend.

Works beautifully. I love the mopping and auto emptying of bag and mapping.

I purchased this on launch day and it is also my first Roomba! I previously had an ECOVACS Deebot Ozmo 920, and this J7+ already blows it out of the water. HOWEVER, being floor tracker plus camera based, for navigation, makes it take WAY longer to map out your home than a LIDAR based robot. Additionally the J7 is also louder than my Deebot. BUT, those aspects are heavily outweighed by the pickup ability and features of this new robot. DEFINITELY go for this over the i7 and s9 as well!

We love it! So far, this is the first vacuum that can pick up our three dog's hair and keep the house clean easily. Lots of options on the app! Very happy we purchased "Bob."

It was good and I enjoyed it, until it was no longer good. It lasted less than a year before it went crazy and decided to stop recognizing its home base. It was like it couldn’t remember what its purpose was. Unfortunately, I had to return it. Decided not to replace after both this and the mop did the exact same thing.

This vacuums well but is prohibitively loud. When it auto empties it sounds like a plane taking off and you cannot set a time for it to empty. If it runs at night it will wake you up and scare you. It also took a total of 6 hours to vacuum our house. This item was returned.

Love the new tech like pics of objects and mapping options in this vac. It’s great to have the extended dirt bag too. The only downside is how noisy it runs and empties..

Great on hardwood floor, not so much on carpet. Pet hair fills the container very quickly.

I love my new iRobot Roombaj7+. It self empties and avoids obstacles as advertised. I also love that the power is so strong that nearly all corners are cleaned as well (baring really deep tight corners, understandable).

I know this may not be the same for everybody, but I had three of them break on me literally. Two got replaced, but I had to jump through a bunch of hoops. It was Product manufacturer defects. And I bought it when it was full price along with the Mop device. It was like $1000. Biggest waste of money I ever made because it never worked. It was constantly broken due to software glitches 

This device would be great for a specific environment. Little stuff on the floor, Flat floor with Flat Stone, Wood, etc. Not good for Tiles at all. The reason is obvious. The brush is designed for flat surfaces only. CAn't reach the grout that is a little deep. Besides that, the Mapping was so poor. We don't have a big home. maybe 1800 sqft on 1st floor. a lot of open areas and carpet/Tile mix areas. I was placing the device in different locations and tried to do the mapping to no avail! Mapping never ended. Even when we started vacuuming, it left many spots untouched. even w/o any obstacles. It found a comfort spot under one of our coaches and it was always getting under it many many times and spent a lot of time there circling. No matter where I was placing it, it was always found that spot and getting there to spin! :) I'm not saying that is useless. But it is not made to cover all kinds of places. I thought in the era of AI, this should do much better. Maybe inthe future!

Love my Roomba! Took a day or two to map my house. Haven't had any issues.

Excellent, it is the coolest thing I have ever seen. It works very well.

This is my first robot vacuum. I absolutely love it!