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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,663 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The app is easy to use and set up and doesn’t really good job cleaning up. I’m glad I got it. It helps a ton.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum works great. It maps the entire area, it can tell the difference between floor and carpet, it can tell which room it is in. I can schedule jobs to clean individual rooms or all rooms. I will likely buy a second one for my downstairs area. Which reminds me, it also is "stairs aware" so when it's cleaning upstairs, it won't fall down the stairs. It's a little noisy when its emptying itself, but that doesn't take very long.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Vac with The Right Features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it has the camera to ID obstacles and is self emptying is what sold me. Not too loud when it runs but does sound like a jet engine when it empties which is only for a few seconds. These seem to have come a long way and its a nice addition. Not a full replacement for a vacuum yet though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatest vacuum ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents as a gift. They are elderly and are struggling to keep up with the house cleaning chores. It was super easy to set up. Right out of the box we downloaded the app, connected to it and started it on its way mapping the house. It ran for quite a while with the charge it came with. When it ran low, it took itself right back to the base, paused the mapping and started charging. Once charged, it came back out and finished its duties! I’m so jealous I now want one for myself!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect for massive amounts of pet hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Roomba I have ever owned. Before this one, we owned a 900 series and a 600 series, and they cannot even compare to this one. We were battling massive amounts of dog hair daily. Now, we don’t. I was constantly having to empty the 600 and 900 series Roomba. The 600 series was always clogged up with hair around the rollers and the 900 series had to be cleaned every single time it vacuumed for even a few minutes, including the sensors having to be wiped down after even vacuum. That was so beyond aggravating to have to keep up with doing every day. I have this roomba j7 vacuum set on a schedule, and it goes out every single day and vacuums and goes back home to charge itself and empty itself. It goes back out as many times as it needs until the job is done. I don’t have to do anything now that I have it set up. I also love the mapping. I like that I can send it out to vacuum in one specific area if needed or schedule it to hit one area more than one time a day. I cannot say how long its performance will last, as I’ve only had it for about a month, but so far, it has been perfect. Also, I have all hard surface floors with no rugs, so I don’t know how it works with rugs and carpet. One final thing, when it empties, it sounds like a jet plane about to take off. It is so incredibly loud. Keep that in mind if you need a quiet house for babies sleeping, while you’re working from home, or any other reason. It takes about 10-20 seconds to empty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Mapping

    Rated 5 out of 5 stars

    Even better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba j7+ was easy to start using right out of the box. After cleaning the whole house a couple of times and making a map of our home, it allowed me to label individual rooms so I could just tell it to clean certain rooms if I wanted to. This vacuum is very powerful and gets the job done! The app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sr. Jesús Cuervo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to basics. No need for excessive care or expert knowledge.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors IRobotPWR

  • Pros mentioned:
    Obstacle avoidance
    Cons mentioned:
    Suction
    Best Buy Employee

    Rated 4 out of 5 stars

    Works great for its price

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7+ works amazing for normal home use. Unfortunately I have shag carpet so it wasnt as great as I wanted and had to upgrade to a more powerful suction. The opstacle avoidance technology is great. The app is not as good or informative as others unfortunately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm slightly concerned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Roomba. I've owned them since generation 1. This is my 3rd one with a cleaning base, and my first one with the wide cleaning base style. I have owned this Roomba for around a month, and twice so far it has reported a sealing error. The first problem, I think, was related to dog kibble that the Roomba had found. It was unable to evacuate it from the collector. My previous i7 never had that problem. The second time it reported a sealing problem, I was unable to find any issue and resorted to calling iRobot who first blamed it on placement (except my Roomba has literally been in that same spot for like 5 years), and finally told me to reboot everything. Rebooting seems to have "fixed" it, however that doesn't explain what happened in the first place. I remain cautiously optimistic. The front facing camera seems to help prevent problems with cords and other obstacles, and the upgraded cleaning algorithm cleans faster than my old i7. It also seems to have found more fine dust particles than my old i7, because I see it in the bin. If the sealing issues weren't a concern, I'd give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    cleaning machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans like it was advertised, goes around items if it does understand and take a picture to let you know

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans my main floor with ease and helps me keep my house clean when I’m busy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Dane in the House

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans downstairs and helps so we arent sweeping a couple of times a day. It takes a little to get used to with their app alerts and learning how the machine will take the terrain in your home. The pup is funny around it but he is funny about everything. No regrets

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    iRobot Roomba j7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba j7+ (7550) has transformed my home cleaning experience. Its Wi-Fi connectivity allows me to control it effortlessly from my phone, and the automatic dirt disposal feature is a huge time-saver, eliminating the need for constant emptying. The suction power is impressive, even on carpets and hard-to-reach corners. Plus, its navigation technology avoids obstacles, giving me peace of mind around furniture. Overall, this robot vacuum has made cleaning much more efficient and convenient. Highly recommended!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I have hardwood floors with low pile rugs and it does a great job of cleaning. The mapping is pretty accurate and easy to pick specific rooms that you want cleaned, and avoiding areas you don’t want cleaned. It will run for about 90 minutes then recharge and finish the job (if needed). The only drawback is that it’s LOUD, especially when the bin empties.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Makes daily cleaning easier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to schedule. Keeps house clean from pet hair and dander. I love my Roomba.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot vacuum. clean the whole house in various sections. The only problem is that when connecting to the dock for the self-cleaning process, the sound is very loud that terrified my dog, almost on the verge of a heart attack, although that noise is only for a few seconds. I have thought about returning it or doing an exchange due to the noise. But it works efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a shark matrix for two years and after purchasing this, I would probably never buy a shark again. It works great. It’s easy to clean and it doesn’t get stuck like the shark does. I have a long haired dog in the house and there is no issues with pet hair, other than having to clean the rollers about every two weeks

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little sweeper

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let this robo do the sweeping for you best I’ve used

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Convenient Vacuum Solution!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mother. She is a bit less mobile nowadays, and this was a perfect gift to keep her home clean and does not require her to move too much. Took a few times to program the map in the house, but once it was set, cleaning has been a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing product with flaws.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing cleaning with some flaws - it has a camera which is supposed to watch obstacles but it still keeps on hitting objects during cleaning. Also it does get lost sometime during navigation and takes longer to clean.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR