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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1651 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba j7+ excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,651 reviews
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    if only it worked, or even just most of the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may be playing with the idea of acquiring a roomba to vacuum on a schedule or while away, maybe to deal with pet hair, or allergens. This robot vacuum is unfortunately subpar and I don't recommend it. Positives are few: the mapping ability allows it to actually perform its function in principle (unlike the roomba we had before that didn't have mapping and would move Brownian-motion style until it inevitably got stuck under furniture), the base can be moved and it is capable of mapping more than one zone in your house, such as downstairs and upstairs. Negatives unfortunately outweigh any positives: first of all, the quality of vacuuming is very shoddy, and the robot has issues with errors at least 75% of the time. My favorites? "There's a clog" when there isn't one, there's a problem with the cleanbase, the "bag is full" when it isn't, or the robot is stuck near a cliff. Also vacuuming one floor in our house can take hours and hours including charging when it runs out of power after a while, and I don't trust it to vacuum when I'm away which defeats the purpose of a robotic vacuum. Overall a good idea exceptionally poor executed. Stay away.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance, Obstacle avoidance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome features for a great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am turning into a Roomba evangelist. I recommend everybody to get a Roomba. I started with the 600 series and I ended up getting 2 (one for each floor). The battery on one of the Roomba stopped working and I decided it was time for an upgrade. After seeing this J7 with obstacles avoidance I decided this was the next addition to the house. We are very happy with the performance of this unit. And being the first smart Roomba I’ve own, I am very impress with the capabilities of this vacuum. The same way I recommend a Roomba to any of my friends I can say if you live in a house you need one of this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great vacuum UNLESS you have pets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3 story house and 4 dogs. It's hard to keep everything clean so I've been a big user of robotic vacuums for a long time. I have one on each floor of the house. They run 3x a week and I follow up with a more thorough vacuuming about once a month. The system works well. I had Neato vacuums for a long time, but they got bought out and the quality went out the window. I think they are out of business at this point. I made the switch to iRobot Roomba J7+ units about a year ago. I have 3 of them. Things to like about the J7+ includes the mapping function, camera avoidance system, and the docking stations. The vacuums are amazing when it comes to the tech involved. It takes a few runs, it it maps the house incredibly well. The app works nicely with maps allowing you to selcect areas to vacuum and areas to stay out of. The debris avoidance cameras are great too. If there is something in it's path, it moves out of the way instead of charging over it and getting stuck. This is great for dog toys, socks or anything else of a detectable size. The units vacuum pretty well and empty themselves in into the central bin when done. It's a nice system. The downsides? The replacement parts- batteries, brushes, filters, and bags are ridiculously expensive. I gave up buying the iRobot branded accessories due to cost. You can get the generic versions for 10% of the cost in some cases. Performance wise, they advertise the J7+ as pet friendly and able to clean up pet hair that gets everywhere. This is completely false. It does great on everything-carpets, hardwood, vinyl, etc- but it does NOT do even a halfway decent job with pet hair. It picks up the hair, wraps it into little 'rat tails' and leaves them all over your carpet. On your carpet if you're lucky. Twisted into your carpet if you're unlucky. The vacuum finished it's job and my carpet is covered with pet hair rat tails. I then have to get the larger vacuum and vacuum them all up. Or get on my hands and knees to untwist them fromt he carpet fibers. It's a pain. Do I recommend the J7+? Sure, only if you have no pets. If you have pets, run far away.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Really convinient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep the floors clean & the option of schedule clean is really nice

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great Upgrad from i5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roomba. Excellent upgrade from the older i5. So much better. Glad they made it work with 5GHz Wifi. It is do much smarter and dies a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and modify mapping and obstruction, quick set up and works great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Roomba j7 plus works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba robot was our first and we are very pleased with it. It does a good job. The mapping process takes way longer than an hour as the book says but it worked. My only complaint is the battery runs low fairly fast, but based on my reading its very common.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    get this robo-vac

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does a great job of sucking up the hair from our two 80lb dogs (GSD mix and Choc Labrador) it doesn't get stuck on transitions between tile/hardwood/carpet. seriously, this is the Roomba to get, the thing is way better than our previous lesser tier Roombas. d

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Great machine !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second roomba . Last one was still going but getting old . This one is better at avoiding obstacles and works really well . It runs around eating the dog hair and dirt our boxers leave ! A constant battle !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot 800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my iRobot. The double rollers do a great job cleaning. I love the bag. I have had a robot that didn't have a bag. It was a messy job to empty it. This iRobot goes over the carpet in different directions, which is a super cleaning. I would recommend this robot vacuum

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Saves me time cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job cleaning the carpet. I love the updates the app give me when there are issues. I don't have to drag out them big vacuum only evey two weeks. I like that it gets under furniture where I can't normally get to.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great for dog household

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to get dog hair and maneuver around my furniture. My last vacuum was destroyed by my son's dogs surprise droppings. This one saw the droppings and avoided them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great job cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job cleaning. Noisy emptying. Limited in box instructions, had to go online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome daily routine to win against pet fur

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life with two dogs and two cats is wonderful in a lot of ways but challenging because of the sheer volume of fur. Now our robot vaccuum does his daily chore so we only have to vaccuum manually once per week.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Love our j7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a basic iRobot Roomba for a couple years until it ran through some pet mess. This one is a significant upgrade. It self-empties, takes pictures of obstacles & notifies me, avoids anything it thinks is an obstacle, & even has a P.O.O.P. guarantee!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Very helpful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is great. I had no idea that a vacuuming robot could be so useful. I love being able to track the progress of pre-planned vacuuming tasks on my phone even when I'm not at home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+ We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    I wouldn’t purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this vacuum, purchased on sale but honestly I regret getting this, it gets lost most of the times, I don’t lie when I say I may be able to complete a few vacuums in my house with no problem, other than that, error messages, it takes for ever to get to the bedrooms, or it get stuck easily.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Very satisfied with our new iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn’t bang up the walls. Also goes around cords, etc

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Irobot j7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with the self emptying and the efficiency of this product. The one thing that kinda sucks is the small opening of the bag that collects the dirt from the self emptying function. It is not easy to dump if you have pet hair.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best robot vacuum experience. I've had zero issues. It's not the cheapest in it's class, but when it comes to robot vacuums, you definitely get what you pay for.

    I would recommend this to a friend