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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,663 reviews
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans floors well and is very good at avoiding and learning to avoid obstacles that could get stuck in the rollers or get tangled up in the edge brush or wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Love our j7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a basic iRobot Roomba for a couple years until it ran through some pet mess. This one is a significant upgrade. It self-empties, takes pictures of obstacles & notifies me, avoids anything it thinks is an obstacle, & even has a P.O.O.P. guarantee!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Great machine !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second roomba . Last one was still going but getting old . This one is better at avoiding obstacles and works really well . It runs around eating the dog hair and dirt our boxers leave ! A constant battle !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well if you take care of it and do the reviews on the app so it gets a better idea for the layout of your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work perfectly. Great performance very good product for the price. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is great. I had no idea that a vacuuming robot could be so useful. I love being able to track the progress of pre-planned vacuuming tasks on my phone even when I'm not at home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+ We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Awesome daily routine to win against pet fur

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life with two dogs and two cats is wonderful in a lot of ways but challenging because of the sheer volume of fur. Now our robot vaccuum does his daily chore so we only have to vaccuum manually once per week.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great Upgrad from i5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roomba. Excellent upgrade from the older i5. So much better. Glad they made it work with 5GHz Wifi. It is do much smarter and dies a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great for dog household

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to get dog hair and maneuver around my furniture. My last vacuum was destroyed by my son's dogs surprise droppings. This one saw the droppings and avoided them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    My New Best Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model for a 600 series roomba( can’t remember the exact model) after it stopped working. We have two dogs, one of which is heavy shedder, and live in the woods. There always seems to be something tracked in. After using this for about 3 1/2 weeks, I am impressed! The mapping took three runs (1400 sq ft), I set the schedule I wanted, and it has faithfully completed its tasks! I just swapped the initial dust bag yesterday, although it hadn’t told me to yet it seemed pretty full. With the dogs, I do clean it up more frequently than most people would have to. We have refinished hardwood from 1952, laminate, and tile floors. We have some area rugs also. It does great on my”good” rugs. On the one utility type mat it does leave chunks of dog hair, which is okay because it at least makes it easy to pick them up. Everything thing else gets cleaned very well. Yes, the empty is loud, but it only lasts about four seconds. My three year old and two month old granddaughters sleep right through it. I got this on sale for $200 off, and it is worth every penny. I did not have a bit of trouble connecting to WiFi or keeping the connection. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum for dog owners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning my apartment. I have a dog that sheds a lot and often "attacks" the roomba. It has been able to take this two front assault with ease (all while documenting the assault with pictures, 'unknown object in path'). Maybe once or twice a month does it have issues do to hair/dust build up that requires manual intervention. The vacuum bag needs replaced maybe every 2-3 months which is quite impressive for how much hair it collects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot j7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with the self emptying and the efficiency of this product. The one thing that kinda sucks is the small opening of the bag that collects the dirt from the self emptying function. It is not easy to dump if you have pet hair.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Done with Roomba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give this 2 stars for the fact that when it works, it works well. Problem is, Roombas just don’t last long! Like all our Roombas, this one stopped working right just over the 1 year mark. The battery went out. A new battery is $100+ and I read this is common with this model so I bought a cheap battery and it worked for a few months and gave the same error. I think this is a flaw with this Roomba to not detect the battery properly. This was my 3rd Roomba and I’m done. Moving on to a better, more reliable brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    J7+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 1/2 years it’s still running well. The battery has seen better days and needs to return to base after about 25 minutes but all around a great robot vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It helps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good option for cleanning you home. Is an appliance that really helps you. The point is that you must be pacient at the beginning on mapping the place and conect it to the app, but it works fine . I would recommend it

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my roombas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It was delivered quickly and is actually my second Roomba. I had 3 abdominal cancer surgeries in the last 19 months and my roombas have made my life much easier and helped me heal.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Roomba! It is such a big help with day to day little cleanups. Helps to get the hard to reach areas as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Rosie can keep up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching and asking friends I decided on this robot. We have 4 dogs and 5 people living in our home and this vacuum does a great job keeping up! She works alot better on our wood floor vs our rugs but we also only run her 3x a week thru the whole house. We named her Rosie and she was well worth the money thus far!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    This was not for us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help the wife. We tried using this and its loud and takes forever to clean just a small section of the room. I attempted to send it home to shutdown but took almost 15 minutes trying to find its way back. I had to go and pick it up manually to take it the the home. We have not used it since. We just went back to using a cordless vacuum. I wish we did not buy this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up most dirt. Had it for a year now and still runs excellent! I just wished it could pick up certain spots. Overall great product.

    I would recommend this to a friend