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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,670 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but gets the job done reccomend for an all tile floor

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Very satisfied with our new iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn’t bang up the walls. Also goes around cords, etc

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Can be temperamental but gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Rooma so far. She can be temperamental sometimes and I wonder at times if I need to remap her as she runs into things and gets lost sometimes, but overall I’m very pleased with this product. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums very well. My only qualm is when the robot goes back to its docking site sometimes it doesn’t latch correctly and doesn’t charge for the next round of cleaning. I purchased 2 of these and have this problem with both.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Roomba for over a year now and it has been fantastic since we got it. Having your floors being cleaned by an automated system and it emptying itself is a great automated home feature. Haven’t had to sweep or vacuum my floor in over a year. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. With two cats we run the vac daily. You do have to do leg work and clean it weekly but it's a great purchase.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well if you take care of it and do the reviews on the app so it gets a better idea for the layout of your house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid overall robot vacuum. Does an adequate job and makes it where we don't have to sweep near as much. Easy to setup and get it going around the house. Does sometimes get jammed with dog hair in the rollers, but not to bad.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been so helpful in keeping the carpet and floors cleaner than before. It has a little of hard time with some dog fur but it has been a great buy!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing for pets

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but havent even had a year yet and had to replace the motor for the side brush. Luckily it was still in warranty so it was free to get replaced. It works great for our house with 4 big dogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version has been extremely useful and picks up dog hair easily and empties it without needing me. Charges and restarts where it left off

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Intelligent self cleaning vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligent little vacuum is easy to schedule and cleans well. Self emptying after each use. Vwry pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, cleans well, takes pictures and avoids obstacles (except those low to the ground that it may mistake as a rug - like a dogs lick mat or the “snow” under the tree).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Vacuums well but takes hours to complete

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. It just takes about 8 hours to vacuum our 1500 sq. ft home with two recharges. Goes over the same areas over and over again while many times missing others completely. Manufacturer replaced it for free when it was doing this the first time. But the replacement one has had mapping issues as well now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Hello R, my new robot vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot J7 is a wonderful robot to have working around the house. It’s one of iRobots smartest vacuums and has a lot of talent when it comes to cleaning the house thoroughly, and precisely. I really do love this robot. But, let me just say this, because there is more to this story. I do have a Shark. I own the Vertex and that vacuum is the BEST vacuum I’ve ever owned!!! It does anything and everything I need and want. But during the week, however, between a dog, cooking and having guests over, I maybe am able to vacuum once. If I’m lucky. I do have a smaller house, but I have a lot of furniture and dog toys everywhere all the time. And the J7, at least mine, which I’ve named R, manages to get around to all of it. The biggest feature I like about this robot is the no go zones and cleaning zones that can be set up in iRobot’s app. It works amazingly. For example, I don’t like R going anywhere near water. So I have my entire bathroom blocked off. R also takes pictures of anything it sees that can potentially be a obstacle (like dog toys) and sends it to my phone where I can decide if it’s temporary or if it’s a space in my house where I don’t want R to go. Setting up times when I want R to clean is also helpful, as I can be at work doing my thing, and R can be at home doing it’s thing. The self-emptying bin is also a huge plus. It does as the name suggests and I would not recommend buying this vacuum with out it. R also will get updates over time to improve it’s avoidance skills and receive more features. So it’s constantly getting better. As for downsides, I really haven’t had anything to complain about. Most of the reviews I see seem to rely on this vacuum for all the vacuuming. Disclaimer: You CANNOT take iRobot seriously when they say you don’t need to worry about vacuuming for months at a time! That’s just not true and silly to believe. However, I won’t say that there’s no truth to this. R can clean pretty good. And although R can’t replace my Shark, which it’s not supposed to, at least I have another helping hand to keep up with the cleaning throughout the week. Or until I can do my normal vacuuming. I also feel that since I’ve had R, my allergies have been much better as there isn’t dirt being kicked back up in the air when my dog, or us humans are walking around. The biggest downside that I can think of would be the price. I did get the robot on sale for $200 off on Cyber Monday. But for normally being $850, that seems to be a lot, and I would not have gotten it if it weren’t for the savings. Overall, I’m very glad I got R. It works does work great and was designed very well. The band has had many years of experience with robots and seems to know what they are doing when it comes to this area of expertise. The only thing I can suggest is weigh whether you need it or not. What is your situation? Would it benefit you to have it? To own a robot vacuum you need to take a lot of things into consideration. I hope this review will help you decide!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robo vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the room a j7+, removed a star for room a customer service. Had bought a different model that didn’t want to work right, contacting their immediate support they just passed me off right away to tech support, why have me waste someone else’s time then just give me the right contact. Then was told to either repair or replace, was 2 days old so opted to replace with a higher level model.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Made my life easier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful and convenient. It knows how to avoid obstacles as described.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Keelix, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Super powerful vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really good, excellent suction power, love it because it does its work for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    My J7+ is a Life/Stress Saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tore my left quad tendon in March, and I'm responsible for most of the heavy (vacuuming/moping, etc.) housework duties... oh, we also added a 'fur-shedding' cat to our household, a year prior. Purchasing a Roomba was something I resisted before, so after doing a bit of research, I realized that the J7+ is rated one the top 3 choices of advanced robot vacuum tech. After mapping and programming cleaning cycles, this amazing robot vacuum became my next best friend. I can't believe how efficient it is: the app shares comments about maximizing its cleaning ability, provides full maps of the 1st floor, (where it's located) updates on status of filters/brushes... and more! The J7+ is perfect for the household on the go, (or mend) and I can literally state that it has been a life/stress saver from day one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    2nd j7 purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this robot so much that I’m getting another one for my 2nd floor. I’m tired of the old roomba twisting charging cables and curtains in its rollers

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR