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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,663 reviews
  • Rated 5 out of 5 stars

    Much needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version has been extremely useful and picks up dog hair easily and empties it without needing me. Charges and restarts where it left off

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Happy to have Clean Latifah in our lives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one of these for downstairs and it was so great, we immediately bought another for upstairs. It is able to map the floors and know where to go, and it also avoids things on the floor (including our cats who can't be bothered to move). It can also be programmed to just get rugs on certain days, or a problem room every day or a full house vac.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn’t purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this vacuum, purchased on sale but honestly I regret getting this, it gets lost most of the times, I don’t lie when I say I may be able to complete a few vacuums in my house with no problem, other than that, error messages, it takes for ever to get to the bedrooms, or it get stuck easily.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that it cleans better than most of the ones I’ve had. But it will die before returning home a lot and there seems to be an issue with the smart mapping system. Overall good product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    J7 roomba

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’d say I’m happy with the product. I did have issues for a little while with it but once I got it figured out it’s been working ever since only wish stores that sold this item sold the vacuum bags as well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Vacuums well but takes hours to complete

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. It just takes about 8 hours to vacuum our 1500 sq. ft home with two recharges. Goes over the same areas over and over again while many times missing others completely. Manufacturer replaced it for free when it was doing this the first time. But the replacement one has had mapping issues as well now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good robo vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the room a j7+, removed a star for room a customer service. Had bought a different model that didn’t want to work right, contacting their immediate support they just passed me off right away to tech support, why have me waste someone else’s time then just give me the right contact. Then was told to either repair or replace, was 2 days old so opted to replace with a higher level model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful with keeping up with pet hair and general dust in my older house. Does still run up and get stuck on the occasional cat toy, or gets something stuck in the rollers but for some reason doesnt log those instances as an obstical to review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Carpets and Pets not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, regular maintenance is required. I have more carpet than hard floors with pets. Vacuuming on carpet isn't very good. Be prepared to use your regular vacuum often. Should have bought the S9, but it has older tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife who love to use this vacuum while we are out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping, Navigation

    Rated 5 out of 5 stars

    Roomba was a great purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saving, easy to set up and put my Roomba to work. Learns room cleaning patterns quickly, and no problem going from a carpeted area to a tiled area with ease and efficiency. Had this product almost 9 months as of this review, and I’m still very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    Makes life easier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several robot vacuums, but this one is by far the best. It does a great job of cleaning everything from the hardwood floors to the carpets and rugs. Does a superior job at obstacle detection and avoidance and the app does a super job at being able to section off and create cleaning areas and zones.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Roomba for over a year now and it has been fantastic since we got it. Having your floors being cleaned by an automated system and it emptying itself is a great automated home feature. Haven’t had to sweep or vacuum my floor in over a year. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    2nd j7 purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this robot so much that I’m getting another one for my 2nd floor. I’m tired of the old roomba twisting charging cables and curtains in its rollers

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model irobor-Roomba j7+ does Accurate navigation and less noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bsst thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good it has saved me so many hours of cleaning and dusting this thing is awesome

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little robot vaccun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and easy to use. App is very intuitive and helps reduce time spent cleaning up around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Can be temperamental but gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Rooma so far. She can be temperamental sometimes and I wonder at times if I need to remap her as she runs into things and gets lost sometimes, but overall I’m very pleased with this product. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but gets the job done reccomend for an all tile floor

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Very smart iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Very smart iRobot Maps the house before it cleans and empty’s itself!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR