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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1651 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba j7+ excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,651 reviews
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Very smart iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Very smart iRobot Maps the house before it cleans and empty’s itself!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 4 out of 5 stars

    Great for pet families!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot vacuum as we wanted to wait for improved technology like obstacle avoidance since we have pets, one of which is a very bad cat. So far, Charlie (our robot) has been great. We did have an issue with our Empty Base; it never worked properly and ended up having to be sent back to Roomba after owning it only a week. But now that issue is resolved, hopefully we will have no more problems! Charlie does a decent job vacuuming, misses only occasional fluffs of fur, and always finds the way back to the Empty Base. One of my favorite features is the Keep Out zone, making it easy to block off areas that we don't want Charlie to vacuum. We definitely recommend this purchase, although I am still concerned about the malfunctioning base issue and hope that was a one-time occurrence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice unit for sweeping the house regularly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up with the app. Easy to schedule and control where and when you want to have it clean.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Happy to have Clean Latifah in our lives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one of these for downstairs and it was so great, we immediately bought another for upstairs. It is able to map the floors and know where to go, and it also avoids things on the floor (including our cats who can't be bothered to move). It can also be programmed to just get rugs on certain days, or a problem room every day or a full house vac.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Feature rich, user friendly, excellent vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum-thorough cleaning pattern, intuitive app is easy to setup/use/& get robot cleaning data from, robot is easy to clean & maintain. This is the best robot vacuum I’ve owned. It truly seems built for mostly maintaining itself & doing an excellent job of cleaning. We are a family of 3 with 2 cats & 1 dog. Our floors & general dust level from tracked in debris & fur were frustrating to maintain w/o the time to vacuum daily. Before setting up the robot, I cleaned everywhere thoroughly. Then, I ran 2 mapping runs. Since then, the robot has maintained everything to a high degree. I just touch up the few places the robot wouldn’t be able to go once a week. I run the robot 6 days a week & we have no visible debris or fur on the floor & the general dust on surfaces is minimal. Mopping is easy now,too, because the floor is already vacuumed whenever I’m ready to do it. I appreciate the photos of obstacles it sends at the end of each run & the ability to tell the robot if it’s temporary or needs to be zoned off. The app makes this very easy. My family loves it & it encourages us to keep things tidy, so we can enjoy clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    J7 roomba

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’d say I’m happy with the product. I did have issues for a little while with it but once I got it figured out it’s been working ever since only wish stores that sold this item sold the vacuum bags as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is it. Love the automatic dumping. User friendly and easy to set up.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    WiFi Roomba Works Well in Variety of Settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of the iRobot Roomba's and they are great vacuums when they work! My only issue is that they often disconnect from WiFi and have some issues that have to be cleaned regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that it cleans better than most of the ones I’ve had. But it will die before returning home a lot and there seems to be an issue with the smart mapping system. Overall good product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any robot vacuum ive had in the past

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Try other brands before thinking buying this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial excitement about the iRobot Roomba j7+ (7550) quickly faded. I bought it hoping for the reliable, powerful cleaning iRobot is known for, but this model just doesn't live up to the brand's reputation. While it does an okay job on my hardwood floors, the performance is pretty mediocre. It's frustrating to see it consistently miss small bits of debris, and it seems to struggle especially with pet hair. For a robot vacuum at this price point, I expected it to handle a basic task like that without any issues. The automatic dirt disposal is a nice convenience, and the vacuum is good at avoiding obstacles like cords and furniture. But those features don't make up for the fact that its main job—actually vacuuming well—is a letdown.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Roomba for over a year now and it has been fantastic since we got it. Having your floors being cleaned by an automated system and it emptying itself is a great automated home feature. Haven’t had to sweep or vacuum my floor in over a year. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful with keeping up with pet hair and general dust in my older house. Does still run up and get stuck on the occasional cat toy, or gets something stuck in the rollers but for some reason doesnt log those instances as an obstical to review.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to recharge for upwards of an hour several times while vacuuming a single floor. Perhaps it becomes more efficient with routing over time, but I have yet to see it "complete" a job. It would be effective for a very small space, but in that case you could just as easily vacuum yourself in a fraction of the time. If there are 5-6 hour blocks of time when you're out of the house, this could be an adequate product, but for how hard it seems to be on itself I worry about the life of the battery long-term. Our old "dumb" Roomba's seemed to do a more effective job cleaning (finishing the job in less time) than these new "smart" models.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Carpets and Pets not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, regular maintenance is required. I have more carpet than hard floors with pets. Vacuuming on carpet isn't very good. Be prepared to use your regular vacuum often. Should have bought the S9, but it has older tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Mother’s Day gift ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my little handy helper. It gets to places where I can’t. Reliable and user friendly. Best Mother’s Day gift ever.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuuming machine! I don’t need mop. Simple is the best for me. Easy to use and clean dust by itself. Price is great.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Freed my weekends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and very efficient. I haven’t used my old vacuum since I got this one.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use, Mapping, Navigation

    Rated 5 out of 5 stars

    Roomba was a great purchase.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saving, easy to set up and put my Roomba to work. Learns room cleaning patterns quickly, and no problem going from a carpeted area to a tiled area with ease and efficiency. Had this product almost 9 months as of this review, and I’m still very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Can be temperamental but gets the job done

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Rooma so far. She can be temperamental sometimes and I wonder at times if I need to remap her as she runs into things and gets lost sometimes, but overall I’m very pleased with this product. Would recommend.

    I would recommend this to a friend