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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,670 reviews
  • Rated 5 out of 5 stars

    Roomba j7+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and does great keeping the floors clean and dust free. I now have two of these; one for upstairs and one for the basement

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model irobor-Roomba j7+ does Accurate navigation and less noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great time saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is great so far. We've not set it up with the wifi yet, but it does a fine job of cleaning dirt and debris from our wood floors. It's fun to watch as well, as it tries to go around chairs and other obstacles. Saves us some time, which is the reason we made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for about a 8 months. I love having a Roomba with pets and excessive dog hair. I did have to have it replaced by Best Buy once because it stopped communicating with the base but with Total Tech it was a simple process of getting a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bsst thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good it has saved me so many hours of cleaning and dusting this thing is awesome

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Irobot j7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well. Hope they keep improving mapping

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance
    Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Works amazing, even if its not the most powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a roomba s9 as well, and this j7+ hands down i prefer. With its amazing obstacle avoidance with the camera on the front, i never come home to a stuck robot. Not once since i bought it 2 months ago. The s9 was constantly getting stuck. That now is on the level of the house that has less regular obstructions. The J7 may not have as wide of brush roll, it may have less powerful suction, but the performance from alot of reviewers show thats not a real hinderence. Also, what go is better performance if the s9 gets stuck all the time and completes less than 50% of jobs. We have pets with toys that was the main cupleret for getting the robot stuck. Not anymore. Highly recomend. And at the 600 sale price its a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Very smart iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Very smart iRobot Maps the house before it cleans and empty’s itself!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but a good cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Intuitive and cleans well. Only down side it is A LOT louder than we were expecting. The self empty feature is super nice but it sounds like a turbine engine lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little robot vaccun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and easy to use. App is very intuitive and helps reduce time spent cleaning up around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Convenient, But not Worth the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this robot as part of a bundle with the matching mop; I’ve had it for about a week and decided that it’s going back. The robot is great for hard floors, but really struggles when it comes to area rugs. I have a puppy who sheds a lot, and the robot just struggles to pick anything up. It is a decent sweeper for hard floors and everday cleans when I’m busy, but it’s not worth spending almost a thousand dollars. When it comes to mapping, the robot is pretty good, but after 30+ years of iRobot engineering (as stated in their ads), you would think that iRobot would create a robot that does not have to hit an object or wall in order to see that it’s there. As I said before, I had it for about a week, and it already looked like it was a year old with all the damage it inflicted upon itself. In short, it’s very convenient, but you sacrifice cleaning performance. Another thing to consider when purchasing is how loud the clean base is. I didn’t believe other reviews when they stated it sounds like a jet engine, but I see what they meant now. Personally, I don’t believe spending this much money is worth it if I still have to go around and vacuum myself the many spots that the robot misses. This can be a good purchase for someone who is very busy, has limited mobility, and/or does not have pets, but unfortunately, it’s not a good fit for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so extremely happy with my Roomba purchase! I highly recommend one to anyone, they are even better than advertised!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, it was the best acquisition that I have ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Roomba J7+ for a little over a month I have it vacuum twice a week and I love it. It vacuums under the beds and in places you could not get a regular vacuum. I pulled out my old vacuum that has a dirt meter on it. I vacuumed after the Roomba and the dirt meter did not register dirt once!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice unit for sweeping the house regularly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up with the app. Easy to schedule and control where and when you want to have it clean.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is it. Love the automatic dumping. User friendly and easy to set up.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any robot vacuum ive had in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience, could use more software updates

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for almost a year now and have had a good experience with it. This was our first purchase of a "smart vacuum" so we weren't entirely sure what to expect. It does a good job and is quite thorough for the places it can reach. One thing that disappoints me is the lack of intelligence for detecting objects on the floor. We have several cats with plenty of cat toys on the floor. The roomba doesn't seem to detect these and they will get stuck in the vacuum. I have to remind myself to pickup everything in the room before the roomba does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having R2D2 in your house as a vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our little Roomba! It’s like having a robot pet… that cleans! There are occasions in which the Roomba might get stuck behind chair legs or in corners, but that’s only because it tries so hard to clean as many places as it can reach, which is a good thing. It does a great job of avoiding picking up things like cords and shoe laces. Make sure you check it weekly for any lint or hair in the moving parts, and clean it out. Follow the basic maintenance guidelines on the app and on YouTube, and this little thing will not disappoint you! Pricy but I 100% recommend!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Mother’s Day gift ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my little handy helper. It gets to places where I can’t. Reliable and user friendly. Best Mother’s Day gift ever.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR