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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,663 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing for pets

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but havent even had a year yet and had to replace the motor for the side brush. Luckily it was still in warranty so it was free to get replaced. It works great for our house with 4 big dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so extremely happy with my Roomba purchase! I highly recommend one to anyone, they are even better than advertised!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid overall robot vacuum. Does an adequate job and makes it where we don't have to sweep near as much. Easy to setup and get it going around the house. Does sometimes get jammed with dog hair in the rollers, but not to bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice unit for sweeping the house regularly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up with the app. Easy to schedule and control where and when you want to have it clean.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j9+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning all types of floors. Saves me a bunch of time.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is it. Love the automatic dumping. User friendly and easy to set up.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba J7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any robot vacuum ive had in the past

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Mother’s Day gift ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my little handy helper. It gets to places where I can’t. Reliable and user friendly. Best Mother’s Day gift ever.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuuming machine! I don’t need mop. Simple is the best for me. Easy to use and clean dust by itself. Price is great.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model of the shark and I upgraded to this newer model and I absolutely love it it's quiet it's efficient and it gets quite a bit of pet hair up, as I have three cats

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, cleans well, takes pictures and avoids obstacles (except those low to the ground that it may mistake as a rug - like a dogs lick mat or the “snow” under the tree).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Hello R, my new robot vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot J7 is a wonderful robot to have working around the house. It’s one of iRobots smartest vacuums and has a lot of talent when it comes to cleaning the house thoroughly, and precisely. I really do love this robot. But, let me just say this, because there is more to this story. I do have a Shark. I own the Vertex and that vacuum is the BEST vacuum I’ve ever owned!!! It does anything and everything I need and want. But during the week, however, between a dog, cooking and having guests over, I maybe am able to vacuum once. If I’m lucky. I do have a smaller house, but I have a lot of furniture and dog toys everywhere all the time. And the J7, at least mine, which I’ve named R, manages to get around to all of it. The biggest feature I like about this robot is the no go zones and cleaning zones that can be set up in iRobot’s app. It works amazingly. For example, I don’t like R going anywhere near water. So I have my entire bathroom blocked off. R also takes pictures of anything it sees that can potentially be a obstacle (like dog toys) and sends it to my phone where I can decide if it’s temporary or if it’s a space in my house where I don’t want R to go. Setting up times when I want R to clean is also helpful, as I can be at work doing my thing, and R can be at home doing it’s thing. The self-emptying bin is also a huge plus. It does as the name suggests and I would not recommend buying this vacuum with out it. R also will get updates over time to improve it’s avoidance skills and receive more features. So it’s constantly getting better. As for downsides, I really haven’t had anything to complain about. Most of the reviews I see seem to rely on this vacuum for all the vacuuming. Disclaimer: You CANNOT take iRobot seriously when they say you don’t need to worry about vacuuming for months at a time! That’s just not true and silly to believe. However, I won’t say that there’s no truth to this. R can clean pretty good. And although R can’t replace my Shark, which it’s not supposed to, at least I have another helping hand to keep up with the cleaning throughout the week. Or until I can do my normal vacuuming. I also feel that since I’ve had R, my allergies have been much better as there isn’t dirt being kicked back up in the air when my dog, or us humans are walking around. The biggest downside that I can think of would be the price. I did get the robot on sale for $200 off on Cyber Monday. But for normally being $850, that seems to be a lot, and I would not have gotten it if it weren’t for the savings. Overall, I’m very glad I got R. It works does work great and was designed very well. The band has had many years of experience with robots and seems to know what they are doing when it comes to this area of expertise. The only thing I can suggest is weigh whether you need it or not. What is your situation? Would it benefit you to have it? To own a robot vacuum you need to take a lot of things into consideration. I hope this review will help you decide!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for about a 8 months. I love having a Roomba with pets and excessive dog hair. I did have to have it replaced by Best Buy once because it stopped communicating with the base but with Total Tech it was a simple process of getting a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great time saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is great so far. We've not set it up with the wifi yet, but it does a fine job of cleaning dirt and debris from our wood floors. It's fun to watch as well, as it tries to go around chairs and other obstacles. Saves us some time, which is the reason we made the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointing performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to recharge for upwards of an hour several times while vacuuming a single floor. Perhaps it becomes more efficient with routing over time, but I have yet to see it "complete" a job. It would be effective for a very small space, but in that case you could just as easily vacuum yourself in a fraction of the time. If there are 5-6 hour blocks of time when you're out of the house, this could be an adequate product, but for how hard it seems to be on itself I worry about the life of the battery long-term. Our old "dumb" Roomba's seemed to do a more effective job cleaning (finishing the job in less time) than these new "smart" models.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Pros mentioned:
    Ease of use, Mapping

    Rated 5 out of 5 stars

    My J7+ is a Life/Stress Saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tore my left quad tendon in March, and I'm responsible for most of the heavy (vacuuming/moping, etc.) housework duties... oh, we also added a 'fur-shedding' cat to our household, a year prior. Purchasing a Roomba was something I resisted before, so after doing a bit of research, I realized that the J7+ is rated one the top 3 choices of advanced robot vacuum tech. After mapping and programming cleaning cycles, this amazing robot vacuum became my next best friend. I can't believe how efficient it is: the app shares comments about maximizing its cleaning ability, provides full maps of the 1st floor, (where it's located) updates on status of filters/brushes... and more! The J7+ is perfect for the household on the go, (or mend) and I can literally state that it has been a life/stress saver from day one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like having R2D2 in your house as a vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our little Roomba! It’s like having a robot pet… that cleans! There are occasions in which the Roomba might get stuck behind chair legs or in corners, but that’s only because it tries so hard to clean as many places as it can reach, which is a good thing. It does a great job of avoiding picking up things like cords and shoe laces. Make sure you check it weekly for any lint or hair in the moving parts, and clean it out. Follow the basic maintenance guidelines on the app and on YouTube, and this little thing will not disappoint you! Pricy but I 100% recommend!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Freed my weekends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and very efficient. I haven’t used my old vacuum since I got this one.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but a good cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Intuitive and cleans well. Only down side it is A LOT louder than we were expecting. The self empty feature is super nice but it sounds like a turbine engine lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Irobot j7+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well. Hope they keep improving mapping

    I would recommend this to a friend