Customer Ratings & Reviews

Good so far ………………………………………………………………………………………………….

I love the self-emptying feature. It does a great job once you’ve setup your smart map. I just wish it wasn’t so loud.

After sending the battery back and than having to send the whole unit back this one seems to be working better . The only down fall is i still have to go track it down as it seems to forget its way home be for it dies

It was great until it quit working after 3 weeks. I plan to exchange it. Frustrating to get it to dock and empty properly. All of a sudden it isn’t working.

Set schedule and let it work its magic. Learned the layout of my house after a couple of passes and setting up boundary areas was simple. Great investment and worth every penny.

Great robot vacuum! We have mostly hardwood floors and throw rugs. We use to have cat fur, litter, and food pieces scattered throughout. This robot has eliminated all of that. If it can fit under it it is gonna clean it.

quieter than the s9. camera in the front where it should be. really loud emptying the bin compared to the roborock s7

Works good simple to use on hard floors.. i tired in carpet and it kept telling me the bin was full when it was not

Does a great job at vacuuming and navigating the house. Needs little to no attention daily, which is definitely an upgrade from my last 860i vacuum. Love how I can view where it goes in the app and start it remotely.

I thought the initial room mapping would be hard, but it wasn't. You run the mapping function and the iRobot wanders the house and finishes with a decent layout map. All you do then is label the rooms and put boundaries where you want. And the cleaning is great. During a run if the on-board bin gets full it returns to base, empties, and then resumes where it left off. Only negative is that when emptying it is loud. But probably only a little louder then standing over a vacuum if doing it manually, and of a much shorter duration.

Best purchase ever! With three children and three large dogs we vacuum a lot. Roomba now does it for me and saves me so much time! It does a great job, even on all of the dog hair!

I have always had Romba; When deciding to buy another one, it was because of the vacuuming of the garbage in a bag, the intelligent program of it (camera and light) and the programming. Well, everything has gone very well, and it has met all my expectations in particular avoiding particles in the air that can cause allergies and the program that identifies each place where it is and portrays everything that it thinks is not permanent. It no longer carries computer cables, and it no longer reaches out to destroy a curtain.

Love my vacuum I’m older and it helps me. So much couldn’t be happier had no idea how much this purchase could help me

This thing cleans! Normally I would need to sweep every other day but with this vaccuum I have no need to have a broom. Great purchase and I highly recommend!

Work’s beautiful. Runs pretty quietly while cleaning. It is loud when it emptied the bin. But over all great buy. I haven’t had to vacuum my hard wood floors in a week with a conventional vacuum!

I don’t know how I survived without it! I have it scheduled to go out three days a week and it keeps the floor clean all the time. Absolutely amazing product, I couldn’t recommend it more!

So impressed! This little robot does an incredible job and was extremely easy to set up. We’ve had it for six months now, and it was such a great purchase. Highly recommend this model.

It is good while it works, but we have now had two and had to have them replaced for the same issue. We bought this because we have concrete floors, which it does a great job of cleaning, besides pet waste detection! We bought this specifically because it said it would detect and avoid pet mess. We have a 17 year old dog who is mostly blind and deaf, and some time just can't make it outside to go. The Roomba would just run right over it. That isn't what killed our machines, however. Both of our machines had an error where it would say the bags are full even when they aren't. If the bag is full, then it simply won't run. It would try to empty, take off for 2 feet, then return home. The second one Best Buy sent to their repair center and it wasn't fixable, so we just elected for a store credit and went back to a regular cordless. Total Tech to the rescue!

Very pleased with this product. We had a prior Roomba that was very noisy and this one is super quiet. It cleans well and the automatic trash dump is very nice.

This was given as a gift. Initially the first unit had a bad sensor, and no matter where it was placed, it stoped because of the sensor, for fall prevention. This unit was exchanged. Once it was setup, it infrequently dropped off of the Wi-Fi, and when we called Roomba for support, they wanted to reconfigure my whole WiFi network to their spec (which I did not do). They walked us through the factory reset, and it started working again. Then about 6 months later, it had an error code, that indicated that the battery was not charging. (At this point it was less than one year old). The corrective action was to order a new battery from Roomba, but the price was prohibitive. (And in my wife’s mind, it was strike 3, and she now wants nothing to do with any other Roomba products). It is disappointing that it came to this, but I completely respect and honor her feelings on this.