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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the Roomba j7+'s cleaning performance, mapping, navigation, obstacle avoidance, dirt disposal, pet hair removal, ease of use, and app. However, customers are negative about the noise level and battery life. Overall, the Roomba j7+ seems to be a well-received product with a few drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,659 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great robot vacumn!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the self-emptying feature. It does a great job once you’ve setup your smart map. I just wish it wasn’t so loud.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    My own Rosie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set schedule and let it work its magic. Learned the layout of my house after a couple of passes and setting up boundary areas was simple. Great investment and worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    its alright better than the s9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quieter than the s9. camera in the front where it should be. really loud emptying the bin compared to the roborock s7

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum! We have mostly hardwood floors and throw rugs. We use to have cat fur, litter, and food pieces scattered throughout. This robot has eliminated all of that. If it can fit under it it is gonna clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definate Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No poob-cidents and teh automatic dispostal is a nice addition! This one seems to be much more efficient than our previous roomba. Not sure the old model. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good simple to use on hard floors.. i tired in carpet and it kept telling me the bin was full when it was not

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Irbot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my vacuum I’m older and it helps me. So much couldn’t be happier had no idea how much this purchase could help me

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great upgrade from the 860i Robot vacuum.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at vacuuming and navigating the house. Needs little to no attention daily, which is definitely an upgrade from my last 860i vacuum. Love how I can view where it goes in the app and start it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! With three children and three large dogs we vacuum a lot. Roomba now does it for me and saves me so much time! It does a great job, even on all of the dog hair!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No more Dog hair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans! Normally I would need to sweep every other day but with this vaccuum I have no need to have a broom. Great purchase and I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy Set Up. Vacuums Performance Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the initial room mapping would be hard, but it wasn't. You run the mapping function and the iRobot wanders the house and finishes with a decent layout map. All you do then is label the rooms and put boundaries where you want. And the cleaning is great. During a run if the on-board bin gets full it returns to base, empties, and then resumes where it left off. Only negative is that when emptying it is loud. But probably only a little louder then standing over a vacuum if doing it manually, and of a much shorter duration.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Obstacle avoidance

    Rated 5 out of 5 stars

    Deep and tidy cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Romba; When deciding to buy another one, it was because of the vacuuming of the garbage in a bag, the intelligent program of it (camera and light) and the programming. Well, everything has gone very well, and it has met all my expectations in particular avoiding particles in the air that can cause allergies and the program that identifies each place where it is and portrays everything that it thinks is not permanent. It no longer carries computer cables, and it no longer reaches out to destroy a curtain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    j7 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be an improvement over my i7. But it has gotten lost a couple times for no noticeable reason. Still don’t comprehend the reasons for 2 bags in the waste bin.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work’s beautiful. Runs pretty quietly while cleaning. It is loud when it emptied the bin. But over all great buy. I haven’t had to vacuum my hard wood floors in a week with a conventional vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Vacuum!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I survived without it! I have it scheduled to go out three days a week and it keeps the floor clean all the time. Absolutely amazing product, I couldn’t recommend it more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So impressed!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed! This little robot does an incredible job and was extremely easy to set up. We’ve had it for six months now, and it was such a great purchase. Highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Has issues preventing usage.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good while it works, but we have now had two and had to have them replaced for the same issue. We bought this because we have concrete floors, which it does a great job of cleaning, besides pet waste detection! We bought this specifically because it said it would detect and avoid pet mess. We have a 17 year old dog who is mostly blind and deaf, and some time just can't make it outside to go. The Roomba would just run right over it. That isn't what killed our machines, however. Both of our machines had an error where it would say the bags are full even when they aren't. If the bag is full, then it simply won't run. It would try to empty, take off for 2 feet, then return home. The second one Best Buy sent to their repair center and it wasn't fixable, so we just elected for a store credit and went back to a regular cordless. Total Tech to the rescue!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good cleaning but not so great map

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automap generation and navigation is not that great, does clean well to the path it travels. But the coverage of the entire home is limited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am both very satisfied with the product and with Best Buy. The vacuum works excellently, and also when I had trouble with getting it delivered they sent me a replacement with minimal trouble.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DON'T DO IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 2023. Ran & performed great until May 2024, and oh what a complete mess this has become. Multiple calls to their tech support in May 2024 - ended up replacing battery. Yep just over a year of use & they had me spend the money for a battery. Once replaced seemed a bit better until August 2024. Now clearly out of warranty, calls to tech support & navagation is totally screwed up....again. Tech support tells me, this time, that the wheels are worn, to order new from them & replace them to correct navigation issues. Ordered & replaced wheels with NO DIFFERENCE AT ALL. Told tech support I'm no longer their technician & no more use of my bank account to support them. Subsequently on call with tech support, the rep told me that there are significant known navigation issues with Roomba vacuum robots! Not sure they were supposed to tell me that, but they did. Eventually they agree to send me an allegedly new replacement. New one shows up 2 days ago, wrong dust bin on it so cleaned & used dust bin from original robot. THIS ROOMBA J7+ HAS MORE ISSUES THAN THE ORIGINAL AND I CANNOT VERIFY IF IT'S NEW OR RECONDITIONED. ASKING ROOMBA FOR MY $837 BACK. TIME WILL TELL I GUESS. HEADED TO GO GET A NEW SHARK. PREVIOUSLY HAD ONE & IT WAS MUCH BETTER THAN THIS ROOMBA.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the navigation issues. We understand how this situation could be frustrating.
      Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR