Customer Ratings & Reviews

The best thing I could do was buy that, I love the payment method, everything is excellent she cleaning excellent

Good choice but if you are buying now look for new products.

Purchased March 2023. Ran & performed great until May 2024, and oh what a complete mess this has become. Multiple calls to their tech support in May 2024 - ended up replacing battery. Yep just over a year of use & they had me spend the money for a battery. Once replaced seemed a bit better until August 2024. Now clearly out of warranty, calls to tech support & navagation is totally screwed up....again. Tech support tells me, this time, that the wheels are worn, to order new from them & replace them to correct navigation issues. Ordered & replaced wheels with NO DIFFERENCE AT ALL. Told tech support I'm no longer their technician & no more use of my bank account to support them. Subsequently on call with tech support, the rep told me that there are significant known navigation issues with Roomba vacuum robots! Not sure they were supposed to tell me that, but they did. Eventually they agree to send me an allegedly new replacement. New one shows up 2 days ago, wrong dust bin on it so cleaned & used dust bin from original robot. THIS ROOMBA J7+ HAS MORE ISSUES THAN THE ORIGINAL AND I CANNOT VERIFY IF IT'S NEW OR RECONDITIONED. ASKING ROOMBA FOR MY $837 BACK. TIME WILL TELL I GUESS. HEADED TO GO GET A NEW SHARK. PREVIOUSLY HAD ONE & IT WAS MUCH BETTER THAN THIS ROOMBA.

So far so good! No poob-cidents and teh automatic dispostal is a nice addition! This one seems to be much more efficient than our previous roomba. Not sure the old model. Love it!

Supposed to be an improvement over my i7. But it has gotten lost a couple times for no noticeable reason. Still don’t comprehend the reasons for 2 bags in the waste bin.

Great at picking dust and dog hair. Loud at the end of cleaning to empty out. Doesn’t get stuck much.

We run this 3 days per week and it keeps our pet hair under control. Not sure how I lived with out our little R2

Automap generation and navigation is not that great, does clean well to the path it travels. But the coverage of the entire home is limited.

Love the Roomba! We have a Golden Retriever who of course sheds hair. Our carpet is short pile nylon in a dark gray color. I couldn't keep up with the maintenance it took to keep our home looking "ready for company". This machine was a game changer. I would recommend this to anyone with pets.

Had the i7 and it broke so we ended up getting this version. Works great. The obstacle/camera feature is a great addition, its quieter then the last model as well

I am both very satisfied with the product and with Best Buy. The vacuum works excellently, and also when I had trouble with getting it delivered they sent me a replacement with minimal trouble.

This has been a life-saver. I have had so many surgeries that I’m unable to keep up with cleaning our floors. Cleans all the dog hair and everything very well.

It’s a great machine if you have pets or not. It’s not friendly to shag or high pile carpet. I have noticed I go though a lot of replacement items but, other than that it’s effective, gets the floors and carpets cleaned as good as I would do them.

iRobot really upgraded this model. It works perfectly after a few mapping runs and I have no issues with it whatsoever. It’s been a great machine and really does well with avoidance.

Good but pet hair gets stuck in vacuum. Have to manually dump it instead of the hair being sucked into the bin. Would be best if did not have to manually dump it. Needs tweaking.

I bought the J7+ for my wife for Christmas. It is our first and I have to say that I am very happy with it. We are not the best at vacuuming our house manually and now that we have the J7+, our floors have never stayed so clean. We have a one level 2,500 square foot house all tile , 2 children and a dog. I will admit that I am slightly disappointed that it will not vacuum in a total dark house, (it fails and will not vacuum or it gets stuck if it is too darck) so we need to leave some lights on dimm on the nights that we have a scheduled cleaning. But we are dealing with it. It works Awesome during the day and we often just schedule a full cleaning when we are not home. It only takes about 2.5 hours to do out entire house. Sometimes 3 to 4 hours. Depending on how we left the chairs or kids toys It is a lot quieter than I had expected while vacuuming. When it empties in the base station it is pretty loud though. But that lasts only a few seconds. I will say that it does not vacuum totally perfectly in one cleaning if the floor is really dirty, but because we have a cleaning scheduled 3 times a week. It definitely keeps the house clean. Overall, we are very happy with it and it keeps our floors clean with 3 vacuumings per week. Oh, and our dog leaves it alone also.

The J7+ performed very well right out of the box! Generally quiet during operation. Easy to schedule time and frequency of operation. Honestly, I'm surprised at the number of people that mention how loud the empty to bin process is...........since it takes about 15 seconds to empty. I would definately purchase again and recommend it to anyone considering purchase. I have a shorthair dog and it handles shedding very well. As noted elsewhere in other ratings, don't expect "Robby" to get completely into corners but it does clean LVP flooring and short pile carpeting/rugs very well.

Love my iRobot. Saves me time and I love that it even vacuums under the beds. Very easy to set up and I use my iPhone to schedule, start, end or etc...

Bought for my wife she loves it. It maps out the home greatly and picks up the dog hair we have a problem with 24/7. We have long hair dogs so it’s fluff balls everywhere.

We have 2 dogs and a cat This vacuum cleans up the pet hair much better then the last robot vacuum that we had I like how efficient and quiet it is