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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,659 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My new house cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freedom it gives me from sweeping all my floors. Does a very good job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great on hard floors, but not perfect on carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes leaves clumps of my cat’s hair on the carpet, which I didn’t expect. The performance is much better on hard floors. On the plus side, it’s easy to clean and maintain. Overall, it saves time, but I wish it handled pet hair on rugs a bit better.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Vaccum is the best one yet..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this vaccum so far. Went through 3 shark vaccums in 3 months…. So took the leap to this vaccum and it is amazing all the way down the the app!! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for dog hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to pick up my german shepherd’s hair and it does the job perfectly. The automatic emptying of the robot is great as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When it works its great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of this vacuum, but unfortunately it does not perform as expected. We've had it for a couple of years now, and I love it when it works correctly. The problem is, it rarely works correctly in our house. It constantly gets "stuck" in locations where there is nothing blocking it. Despite fixing the map many time, it continues to think there are doors or openings where none exist. The scheduled vacuuming is not consistent. We are continually running into problems with it not charging on the base. Pretty much every time we run our Roomba there is some error. But still, its better than having to vacuum ourselves!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba self emptying bacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. This machine is very smart and can be trained to avoid areas that my previous vacuum went into that I could not control. Very happy with this purchase

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Mapping
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Roomba j7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the iRobot 980 and the J7+ is hugely better. First of all it’s quieter. That in itself would’ve prompted me to buy this unit. Secondly the tracking , the camera On board, And the improvements to the programming are vastly superior to the 980 unit. I have one of these new ones at my home and also my business and I’m extremely happy. so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome J7 with self emptying base!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good. It’s way quieter than I expected. Except when it empties into the base unit. But that also works well. The only thing I don’t like is the proprietary bags in the base unit. I empty them myself between cleanings and I will have to find some tweezers that can get in the opening better. Hair (2 cats, 2 dogs) is sucked up from hard wood and rugs. Is it perfect? Close! And I don’t have to push a vacuum around the house every other day. J7 with self emptying base is pretty awesome. $200 off at Best Buy or I would have went one model down.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was easy to set up. Cleans well. The app works as planned. Had a "dumb" robot vacuum before this one. Much happier with the performance of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just as described! Feels like a ton of weight lifted off my shoulder. Less tress worrying about vacuuming, this guy does it all for you.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Finally What a Roomba Should Be

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a 600 series, this thing is worth its weight in gold. I haven't had to go find why it got stuck yet after 4 months of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor charging magnet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt charge at times Robot needs to be propped to charge properly

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+.. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Think vacuuming can't be fun?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba j7 is a great vacuum. It literally takes all of the stress out of keeping your house clean. The automatic dirt disposal feature is the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it at first…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it failed after about 15 months of light duty. Could no longer reliably attach to the base to charge and wouldn’t charge to completion when it did. We cleaned the connectors and everything to no avail. Thankfully we had the Best Buy plan for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a week or so to learn and it works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty silly at first when it was still learning the house layout, but it has performed great after a few weeks of being a dumb robot. Also doubles as a great DJ if you put a small speaker on top of it while it's running.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for pet hair. I have two huskies and it picks up the hair just fine and the self empty is extremely helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans, Maps & Avoids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil helper! Very accurate in the mapping. Odd that it didn’t come with instructions but looked it up online. Thorough cleaning. Lil loud but cleans and avoids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should but takes a little longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j7+ does what it says it will. We have mostly tile with some carpet and the only problem is that it takes about twice as long to clean as the app estimates it will. It doesn't pick up everything from the corners, but it is ideal for taking care of the main areas on a regular basis. We go through and get the corners with our standard vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this years ago and it is still running great! One of the best purchases I’ve ever made. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job. Only problem I have is it gets stuck sometimes. Works great!

    I would recommend this to a friend