Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,663 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this years ago and it is still running great! One of the best purchases I’ve ever made. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy Helperg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our house keeping supply. Easy to program to do what you want it to do. Cleans when want it to clean - hands free!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 1 out of 5 stars

    Garbage in a box!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    leaves pet hair rolls on carpet, does not auto empty when bin is fill as pet hair falls out of bin, does not recognize keep out zones. My roborock s5 max blows this non sucking vacuum out of water, very very poor performance for 600 dollars. I'm returning this in a few days extremely disappointed with this not sure why all the high reviews on this the suction power is so low they don't even advertise it. even after it auto empty's there's still dirt and debris inside the bin and all over the exhaust port. I have less than 1200 sqft and its 85% tile this robot cant even vacuum the house with out returning to recharge. Don't believe the hyped reviews this thing is a poor excuse for a robot vacuum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms Ally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job It does go under furniture where I would have to move furniture around to vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a week or so to learn and it works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty silly at first when it was still learning the house layout, but it has performed great after a few weeks of being a dumb robot. Also doubles as a great DJ if you put a small speaker on top of it while it's running.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it and forget it, no issues so far very little, once in a while she gets stuck but she let us know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very effective. Easy to use, easy to maintain, an essential piece of equipment for the home and workplace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great on hard floors, but not perfect on carpets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes leaves clumps of my cat’s hair on the carpet, which I didn’t expect. The performance is much better on hard floors. On the plus side, it’s easy to clean and maintain. Overall, it saves time, but I wish it handled pet hair on rugs a bit better.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Robotic vacuum/mop works great. They have come a long way since the early models.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    One less thing to worry about.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full control-hands off. Good for multi-floor homes or when you need to individually do rooms one at a time or in groups. The self unloading is a good convenience. Transitions fine from hardwood to carpet to area rugs and even bathroom mats. Recognizes and takes pictures of obstacles to learn the environment or temporary items. Can schedule times and routines if needed. Value will be worth it if it can last more than one year.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Worth every penny when it's on sale.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bit the bullet and upgraded from a dumb robot vacuum (ecovacs N7) to this smart robot vacuum because it was on sale for $200 off MSRP. Three months later and I've been completely satisfied with the upgrade. Thanks to the mapping feature on the J7 I was able to replace 2 existing vacuums and know that my entire upstairs got cleaned. The old vacuum would get stuck in a room because it couldn't find the door and keep cleaning the same area till it ran out of power. The self emptying dust bin is a great time saver and means less maintenance each week. The sensors and programming are much better at keeping the J7 from getting stuck and having to be rescued. I'm not thrilled about sharing my floorplan and cleaning schedules with iRobot, or any company. The roombas are very expensive. Even more expensive if you have multiple floors and need daily cleaning in all areas and have to get multiple vacuums. It's brushes will leave a few little twists of felted up hair behind if you have pets, long hair, or both so it's not a pristine clean unless you have it do a deep clean every time. However, I am more than willing to deal with those negatives for all the benefits that this robot vacuum offers over my old robot vacuums. If you want to see if a robot vacuum is for you I'd suggest getting a cheap one to try with for a year or two. No robot vacuum is perfect or capable of competing with a traditional vacuum. If you can accept the compromises though and find them beneficial then I would highly recommend getting this model when it's on sale. I can't say if it's really worth it over other models at the full MSRP though.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Smart Programming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRobot programming ensures that Roomba reaches all sections of a room no matter what new obstruction it must negotiate. Cleaning is quite thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a great job. Only problem I have is it gets stuck sometimes. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 3 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For daily touch ups and keeping general dog hair (NOT HUSKY DOUBLE COAT) under control. Works on carpet and laminate. My kitchen baseboards are clean. I moved it because emptying to the bin is LOUD, but now I cant get it to charge. I know its something I may have done or uneven floors. I had it running through the kitchen and living room daily, and other rooms 2x a week. Emptying the bag from the bin is easy. It will run up to 45 mins then die wherever it is, and it becomes wheres waldo. I really do love it, even though the vacuum compartment on the robot fills quickly for us, and needs to be emptied a couple of times a week for larger wrappers from my son. Beats pulling out the big vacuum! It is expensive, though.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up light dirt and pet hair. Not as loud as the previous roomba

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works better than the original. The front facing camera make a huge difference. Also, this model is very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation, Obstacle avoidance

    Rated 4 out of 5 stars

    Awesome robot vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This is our third roomba ( have had several past generations), and it functions significantly better. The navigation and obstacle avoidance has greatly improved. Appears to have better suction and/or particle pickup than before. So far no problems and has worked incredibly well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised how well it works! Got this for my wife for Christmas and we love it. I was skeptical at how well it would clean, but I was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    a great machine‼️‼️

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are delighted with this machine. It learned our home quickly and now cleans the floors thee times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Wish I bought this years ago Mapping, favorites, easy app Fantastic I am not tech savvy but this is a gem to use

    I would recommend this to a friend