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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,663 reviews
  • Rated 4 out of 5 stars

    Henri

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy having the IRobot available when I have no time to sweet the floor of pet hair. I especially like the fact that it is able to get under my furniture that the dust and hair seams to accumulate.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    A little pricey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of words great it does the job very smart it knows it way around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot - good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift for my daughter who has a dog that is a husky. It maps Tge floor and takes photos of the path and things in its way so you can pick it up or see what nasty dust and food the dog has stashed under the bed. She absolutely loves it. Only issue is product specific garbage bags. It only comes with two then you have to order more and you can’t substitute with anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Meet Rosey, she is a hard worker!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job!! Don’t know why I waited so long to buy one!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very nice way to clean the floors A bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! We love it, Easy to use and very effective cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Best Buy Employee

    Rated 5 out of 5 stars

    The perfect maid

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This think works great. Mapping is amazing. Apl ka easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine. Even better than it's predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great item, i recomend it. its compact and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing Robot Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is Amazing! It takes two trips to learn the space and then it’s off on its own making home clean up a little easier. It unload when full of dirt and keeps going. I had a different robot vaccum and it would become lost and die. The roomba will pause a session and recharge then pick up where it left off.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 4 out of 5 stars

    I had doubts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had doubts that this would really clean my home and not stay stuck somewhere. It does a great job of mapping your home. It goes around dog toys and over any wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T. Morris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 house cats need I say more. Keeps the floors hair free.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes my job easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I have two puppies that drag a lot of dirtc

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good at this price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good. Could be better but it does what it needs to do. The empty canister is LOUD and occasionally you’ll need to empty the actual vacuum if you have cat litter.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loud Base, but good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Base is very loud when cleaning out the robot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Amazing vacuum!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this vacuum around a week ago. Bought it with the m6 mop and they work seamlessly together. Setup was very easy and the mapping feature is amazing. It created a whole floor plan of my basement in 4 hours with all the rooms labeled near correctly. Leaves my tiles spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Randy the Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named it Randy, so Randy does one hell of a job. Excellent worker, stays busy, he is very aware and makes sure he gets every inch of the floor. Little noisy but can schedule for when you’re not home so it works. And lot quieter than a normal vacuum until he empties(that’s a jet engine) Excellent investment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Life is easier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets most of stuff on floor. Cat got used to it finally!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It worked well until it stopped…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J7 was my third iRobot, and while it performed well initially, it stopped working after just two months. Unlike my previous iRobots, this one would often stop in the middle of a room despite having a full battery. I frequently had to search for it and manually press the button to get it to resume cleaning. The final straw was a persistent software update issue. I followed all the troubleshooting steps like resetting it as instructed, unplugging it, checking my Wi-Fi, and ensuring it was properly docked, but nothing worked for weeks. Ultimately, I had to return it because I couldn’t get it to function again.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba J7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good cleaning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans so good, it work properly and does the job super good

    I would recommend this to a friend