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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,663 reviews
  • Rated 5 out of 5 stars

    Remarkable Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkable vacuum. I was able to set it up easily and it completely vacuums my home

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Effective irobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 3+ to this one and it was an amazing experience - new features and its a great addition to your clraning

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Walter, My iRobot Rooma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our iRobot, but even more I love the customer service. I needed to call customer service. They talked me through my problem and made me feel more secure using “Walter”. He does a great job, I can’t believe how nice the carpet looks after he had done his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a roomba for a long time and got this during Black Friday. Very nice!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The very first step if you want to make your home “smart”. Doing the job really great

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Great Helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a vacuum that does what it says. Took me following it around for a few to map the house, it only gets better after that. It learns and does a fanatic job. Got on sale and totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent vacuum cleaner and happy to have it and recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is the most expensive but the best. Cleans very well and easy to maintain. Past Roomba model I owned, the 960, is still going strong. Purchased this to handle a different floor level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tame the dust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best purchase of the year for me. Cleans daily and the dust reduction is noticeable.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive interface. Picks up more than you think on my hardwood floors.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Cat fur destroyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have 6 cats inside and this is doing a great job at keeping fur down.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    HALS happy home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review should be written by wife but she said no. She loves Hal (yep she named it)and no mine is not Dave. There were some bumps in the road with the mapping and Alexa but all is well and we all live in harmony. Well except the cats which are learning to tolerate

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    J7+ Best Roomba yet! Avoids dog poop & cords!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I love the Roomba J7. Our former Roomba i7 had to be trashed because it rolled over my dog's gigantic poop and spread it all over my house & poop was in every crevice of the old roomba. We bought the J7 because it says it has: "P.O.O.P. (Pet Owner Official Promise)* means your Roomba® j7+ robot vacuum will steer clear of your pet’s waste as it gets down to its own business. If it doesn’t, we'll replace your robot for free." I love that the J7 will send my phone a picture/video of anything that is on the floor and will not get tangled in the wires behind the t.v. area. Love it. Knock on wood, no more poop-tastrophies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity of keeping my house clean using this product

    I would recommend this to a friend
  • Cons mentioned:
    Price, Suction

    Rated 3 out of 5 stars

    Not a good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bot has mediocre suction. It misses a lot of crumbs and grit on my kitchen floor. Plus, it has trouble getting onto my throw rugs. And it bangs pretty hard against baseboards and furniture legs. On the plus side, it is very good at maneuvering around obstacles. It has not yet gotten stuck or trapped, and it always finds its way back to its little bunkhouse. I don't think the j7+ is worth its high price, so I'll probably return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Good Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest reason I bought this instead of other robot vacuum's is the dog poop detection. I have 2 large dogs who are good, but there is still the occasional "present" when we get home from work. I did not want a disaster to happen! The mapping process inst perfect and took some time to get it to map the house (mostly) properly. It does a good job of going over transitions between different floors. The vacuum has some nice features like being able to set no-go zones or cleaning zones for smaller areas. The suction isn't as strong as some others I've heard, and I believe that, but it still does a pretty good job. I have 2- Alaskan Malamutes and the amount they shed in a day would tax any vacuum, having the Roomba lets me get away with only having to do a real vacuuming once a week.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the battery defect. I received gift card as return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum robot and was able to map our floors perfectly… 5 star system

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    iRobot J7+ is worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted one of these vacuum robots for a long time. Best Buy helped pick the best for my house. And it works great. Very customizable on the app. Works great. We named ours Astro. It's like a new pet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, avoids stairs without issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fairly well. No major issues. It's a little rough on small trim around baseboards. The automatic mapping works pretty good. The app is ok, not the best

    I would recommend this to a friend