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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good for cleaning up dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product that has some very nice features and does a good job for the most part cleaning our floors. We have two large dogs and it does a good job cleaning up and keeping the dog hair manageable in the house. My only concerns are that we have one room with a thicker area rug in it, and the unit has a tendancy to get hung up on the edges of it. Also, it takes a while for the unit to clean our house and can be a little distracting if you are there during this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective irobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 3+ to this one and it was an amazing experience - new features and its a great addition to your clraning

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that both my wife and I love using in house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    First Robot Vacuum Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot vacuum! We had it for a couple days now and so far pretty decent. Just kinda loud but works pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Our little assistant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Roomba product, and so far it’s been a cool experience. When we circle back with our stain it doesn’t find much, as the hockey puck is pretty thorough. Only thing outside of its control is corners and edges of floor to wall. The only reason I would give it a 4 is it has some airhead moments from time to time and will get stuck. He also tried to climb and throw himself off a pile of laundry once. Overall though this is rare, and when it works it works well

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    It works pretty much as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works! (assuming amazon web services is up:) ). it took two complete passes to learn the house, and make a map. Found the user interface of the app to be not as user friendly as I would like. subsequent passes resulted in identification of obstacles and allowed me to dismiss them as temporary or add them as permanent, or ignore. great for cat toys. the first couple of passes our two cats were all over it sniffing and looking. now they pretty much ignore it. Even emptying the bin, which is loud, doesn't phase them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba is amazing! It makes cleaning a breeze. It glides effortlessly throughout the house, picking up everything in its path, from crumbs to pet hair. It's great how it can maneuver around furniture and doesn't get stuck on carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took two days of mapping to get a map established but then I set the room dividers and zones and now it goes where I want. So far it is working great and I really enjoy not having to chase dust bunnies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a remarkable vacuum. I was able to set it up easily and it completely vacuums my home

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the battery defect. I received gift card as return

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba j7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job, 80% of the time. Picks up most dirt and dust. Works well on hardwood floor and carpet. I have noticed it has gotten stuck twice and wasn't able to make it back to the dock. Not a major issue, but a minor inconvenience. I would recommend this product to those who don't have time to do daily maintenance cleaning. Unfortunately this doesn't replace the need to do deep cleaning. So far, I'm satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. The very first step if you want to make your home “smart”. Doing the job really great

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Let it run around your whole house it will build a map. Use this map to set restrictions in the app, works great. We upgraded from an older Roomba that didn't have the self emptying capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hard floor surfaces but not so well on carpet. Keeps up with our mini Aussie and that’s all that we really wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a roomba for a long time and got this during Black Friday. Very nice!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Customizing Proving to be a challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While initial setup was easy, setting up “mapping” is proving to be a challenge. Documentation is not available and even watching videos is not very successful.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent vacuum; self-empty is very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum - no complaints there. It's a bit loud on hard floors like tile (I expected this); and the self-emptying vacuum is EXTREMELY LOUD (I also expected this.) But it cannot be overstated; the self-emptying operation is very, very loud, and being in the same room will be uncomfortable for 10 seconds. The app looks good and works most of the time, but has some problems time-to-time. I wish it had better support for Apple technologies like Siri, Apple Watch, and HomeKit.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Incredible product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two small dogs that leave hair everywhere. My new J7+ took a day to map my home and I was able to name rooms and make multiple schedules. The robot starts at the scheduled time, cleans until the battery is low, or the robot vacuum reservoir is full, goes to its home base, empty’s the vacuum reservoir, charges and resumes the job until it is complete. It is really cool to see it go to the designated location with the vacuum off and resume cleaning. What would really make my day would be if I could talk directly to it and say things like “Go home” or “Clean the kitchen”. For now, I love this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tame the dust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best purchase of the year for me. Cleans daily and the dust reduction is noticeable.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Much Purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this robot vacuum. It's very smart and cleans our house well. This is very easy to set up and has a lot of options and configurations with the software mapping.

    I would recommend this to a friend