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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,663 reviews
  • Rated 5 out of 5 stars

    Great add to your home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, you will need a manual vacuum for corners, but overall great add to your home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Like a Personal Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. First run maps your floors. Thereafter can set up to vacuum all floors or program to vacuums separate rooms. Does nice job on carpets (no pets), Also j7+ is easy to clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Robot Roomba 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient than the original version. A little noisy when it discharges the contents but it overall does a great job picking up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Definitely worth paying more for this model!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this Roomba J7+ with bonus bin. I had a simple bump Roomba that just didn't do the job on my home. This one maps out my entire vacuum area and cleans twice a week on my schedule. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba is amazing! It makes cleaning a breeze. It glides effortlessly throughout the house, picking up everything in its path, from crumbs to pet hair. It's great how it can maneuver around furniture and doesn't get stuck on carpets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional product and value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome and came with an unavoidable deal for $250. worth the price. Keep going best buy!!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Little Helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this is one chore off my list! With the entire house being wood floors, it’s sometime difficult to get all the dirt since you can’t really see it until the bottom of your socks are dirty. A couple of wishes. This machine does a great job in cleaning especially under furniture. Bumpers! This machine bumps onto to furniture hard. I had to order bumpers from Amazon since iRobot does not provide this accessory. Second, when you pick up the machine, some dirt spills out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vsccume

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little complecated. Ive had multiple zumbas. This one often did not return to the base and will not leave the base when the button is pushed

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good for cleaning up dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product that has some very nice features and does a good job for the most part cleaning our floors. We have two large dogs and it does a good job cleaning up and keeping the dog hair manageable in the house. My only concerns are that we have one room with a thicker area rug in it, and the unit has a tendancy to get hung up on the edges of it. Also, it takes a while for the unit to clean our house and can be a little distracting if you are there during this time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moving up from an i7+

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot does everything that my roomba i7+ did but better. The built in detection of obstacles and avoidance is top notch. I’m really glad I gave this roomba a chance because they got everything right this time. It takes pictures of things it avoided and has you review so you can teach it what to do on the next encounter. It has yet to fail at doing its job and returning for charging. My i7 would regularly get stuck and just give up. I would have to hunt it down with a dead battery the next morning. This robot avoids the pitfalls and doesn’t get into trouble. If it’s your 1st, lucky you. You will never know the headaches of the older models. If you are considering an upgrade, do it. This is a solid robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabulous, everyone should have one. It makes life so much easier.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    It works pretty much as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works! (assuming amazon web services is up:) ). it took two complete passes to learn the house, and make a map. Found the user interface of the app to be not as user friendly as I would like. subsequent passes resulted in identification of obstacles and allowed me to dismiss them as temporary or add them as permanent, or ignore. great for cat toys. the first couple of passes our two cats were all over it sniffing and looking. now they pretty much ignore it. Even emptying the bin, which is loud, doesn't phase them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on hard floor surfaces but not so well on carpet. Keeps up with our mini Aussie and that’s all that we really wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Our little assistant

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Roomba product, and so far it’s been a cool experience. When we circle back with our stain it doesn’t find much, as the hockey puck is pretty thorough. Only thing outside of its control is corners and edges of floor to wall. The only reason I would give it a 4 is it has some airhead moments from time to time and will get stuck. He also tried to climb and throw himself off a pile of laundry once. Overall though this is rare, and when it works it works well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Expensive headache. Worst purchase of a lifetime.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend a Roomba. This has been an expensive headache and a huge disappointment. The guarantee to avoid pet mess is a joke; do not be fooled. The battery won’t hold a charge and will ultimately require a unit replacement which becomes a rinse and repeat issue. The idea is great but the actual result will require you searching for whoever the Roomba died (assuming it actually works that day) and then you’ll still be vacumming the old fashion way. Save your money.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    First Robot Vacuum Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot vacuum! We had it for a couple days now and so far pretty decent. Just kinda loud but works pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to buy a vacuum cleaner. The customer service was excellent.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase it and. starting to love it! This is saving me very valuable time

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took two days of mapping to get a map established but then I set the room dividers and zones and now it goes where I want. So far it is working great and I really enjoy not having to chase dust bunnies!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba j7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job, 80% of the time. Picks up most dirt and dust. Works well on hardwood floor and carpet. I have noticed it has gotten stuck twice and wasn't able to make it back to the dock. Not a major issue, but a minor inconvenience. I would recommend this product to those who don't have time to do daily maintenance cleaning. Unfortunately this doesn't replace the need to do deep cleaning. So far, I'm satisfied with this purchase.

    I would recommend this to a friend