Customer Ratings & Reviews

Don't buy one of these robot vacuums. They are junk. Worked pretty well for about a month. Then part of the charging base melted and it doesn't charge well. Have been in contact with very poor customer service. That problem hasn't been resolved yet, been trying for 2 months to get that taken care of and now the vacuum is squealing. Save your money and don't buy!!

I’ve had several Shark brand robot vacuums and they are ten times the machine this thing is. We’ve had nothing but problems. It sometimes will not get back in the base correctly to charge. Other times, one of the charging pins on the base sticks down and it won’t make contact to charge the vacuum. Very frustrating to absolutely say the least.

Wife loves it!!!!! I should have bought this along time ago!

I would give this 0 stars if I could. I received this as a gift in in January and It has never worked right. Doesn't make it back to the charger, won't charge, throws constant errors, loses wifi connection ...i spend more time tyring to get this thing to work each time I want it to run than it takes up actually vacuum my floor. Save your money and your sanity.

While initial setup was easy, setting up “mapping” is proving to be a challenge. Documentation is not available and even watching videos is not very successful.

Super easy to use. Let it run around your whole house it will build a map. Use this map to set restrictions in the app, works great. We upgraded from an older Roomba that didn't have the self emptying capability.

Great vacuum. Cleans and empties as described. Would recommend.

Can’t say enough great things about a vacuum that has a name and is way more thorough than any upright

I have an older model that I think does better, this one gets stuck very often and needs cleaning/assistance way more than my other one.

I have two small dogs that leave hair everywhere. My new J7+ took a day to map my home and I was able to name rooms and make multiple schedules. The robot starts at the scheduled time, cleans until the battery is low, or the robot vacuum reservoir is full, goes to its home base, empty’s the vacuum reservoir, charges and resumes the job until it is complete. It is really cool to see it go to the designated location with the vacuum off and resume cleaning. What would really make my day would be if I could talk directly to it and say things like “Go home” or “Clean the kitchen”. For now, I love this technology.

Good work and perfect map. Memory at your home and clean all

Does better than previous one so far. I like mop feature, but wish that could be an autofill situation as well, like auto empty.

I bought this machine and very happy. Only one thing l don’t like that hits the side boards and after some times have to painted

Great vacuum does a great job when I cant. Sweeps when I need it to

My wife loves this robot vacuum. It's very smart and cleans our house well. This is very easy to set up and has a lot of options and configurations with the software mapping.

Excellent vacuum - no complaints there. It's a bit loud on hard floors like tile (I expected this); and the self-emptying vacuum is EXTREMELY LOUD (I also expected this.) But it cannot be overstated; the self-emptying operation is very, very loud, and being in the same room will be uncomfortable for 10 seconds. The app looks good and works most of the time, but has some problems time-to-time. I wish it had better support for Apple technologies like Siri, Apple Watch, and HomeKit.

Wonderful helper around the house. This little vacuum does a great job mapping the room and keeping it clean.

So so they don’t map the way it’s described it’s very slow at learning where to clean and what not to clean I’ve had for quite a while now and still having issues

Simply amazing. Does indeed see and avoid cords and other obstacles. Takes a little while to completely map 3 rooms, but well worth the wait!

suction is not strong enough on carpets but has no problem on hardwood floors