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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,670 reviews
  • Pros mentioned:
    Navigation
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    good but suction power lacks on carpet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suction is not strong enough on carpets but has no problem on hardwood floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 4 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful helper around the house. This little vacuum does a great job mapping the room and keeping it clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent vacuum cleaner and happy to have it and recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    SImply Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing. Does indeed see and avoid cords and other obstacles. Takes a little while to completely map 3 rooms, but well worth the wait!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The upgraded avoidance feature is a plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a vacuum that doesn’t run over and destroy the cords and other things on floor. It does still get stuck on things like plastic wrap. Never know what the kids leave behind and it has died several times without making it back to the base. That’s still annoying so I would say i’d expect better for the price I paid. Overall it is better than the older models just for the fact that it really does avoid the major issues left or found on the floor due to kids and dogs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does better than previous one so far. I like mop feature, but wish that could be an autofill situation as well, like auto empty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine and very happy. Only one thing l don’t like that hits the side boards and after some times have to painted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add to your home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, you will need a manual vacuum for corners, but overall great add to your home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Cat fur destroyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have 6 cats inside and this is doing a great job at keeping fur down.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Exceptional product and value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome and came with an unavoidable deal for $250. worth the price. Keep going best buy!!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good worker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive interface. Picks up more than you think on my hardwood floors.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough great things about a vacuum that has a name and is way more thorough than any upright

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 4 out of 5 stars

    My floors are so clean!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this Roomba! It's my first vacuum like this and love having it do a quick vacuum of the whole house every day - my floors look great and saves me so much time! The only issue is that I need to do a factory reset of it because I'm not getting pictures in the app when it find an obstacle. But it doesn't change the fact that it will work around whatever is in its way. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Expensive headache. Worst purchase of a lifetime.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend a Roomba. This has been an expensive headache and a huge disappointment. The guarantee to avoid pet mess is a joke; do not be fooled. The battery won’t hold a charge and will ultimately require a unit replacement which becomes a rinse and repeat issue. The idea is great but the actual result will require you searching for whoever the Roomba died (assuming it actually works that day) and then you’ll still be vacumming the old fashion way. Save your money.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Really nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum robot and was able to map our floors perfectly… 5 star system

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Does wonders for pet hair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I love my roomba, i named him walle and hes great, just gotta get used to him it. Plus it was on sale woth a 100$ rebate

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Worth for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working so good compared to other lower priced iRobot cleaner. It systematically covers a larger area and the map feature is really helping.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    IRobot J7+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. Compared to the very early models it is so much quieter that when it goes into another room I’m not sure if it’s even running. When the robot docks itself and it sucks the dirt out it’s very loud for about 3 seconds and that’s it. I used the robot app with this and got a kick how it mapped out my home. That took a while to do. Then I identified and labeled the rooms. Then I ran the robot after that and it actually took pictures of the obstructions in its path and asked me to either remove them or identify them as stationary. I can’t say enough about this robot. I know it’s pricey, but so is my time and I owe it to myself.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very well. Cleans pet hair good. Goes into rooms good and Works well on a 3 day a week schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Very satisfied by this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this vacuum for a few weeks now and I wonder why I didn’t purchase it earlier. We have a hardwood floor and a dog that sheds quite a bit at the end of the day her fur is everywhere. I schedule the vacuum to run every night so when we wake up, the floor is clean. It didn’t take long for the device to learn our layout and so far the results have been very consistent. I strongly recommend this product especially if you have young children who like to roll on the floor every chance they get. For us, it’s not an issue anymore because we’re doing much better at keeping it clean at all time. Great device !!!

    I would recommend this to a friend