Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,659 reviews
  • Rated 4 out of 5 stars

    Does wonders for pet hair

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I love my roomba, i named him walle and hes great, just gotta get used to him it. Plus it was on sale woth a 100$ rebate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is amazing! I have severe allergies and my allergies have been so much better since using this. It is so easy to set up and delivers everything you need to have a clean home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Much Maintenance and Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this Roomba j7+, but I’m disappointed after several months of regular use and maintenance. I followed all recommended care - remapped floors, cleaned sensors, replaced parts as needed, and emptied or cleaned the bin regularly. It still frequently gets lost. It also clogs easily and often fails to complete cleaning jobs. I spend more time managing the vacuum than it would take to just clean myself. For a product at this price point, I expected a more reliable experience. I'm currently working with support, but I hope iRobot or Best Buy will stand behind their product and offer a refund or a better-performing replacement. As it stands, I can’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 4 out of 5 stars

    Great little vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful helper around the house. This little vacuum does a great job mapping the room and keeping it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    SImply Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing. Does indeed see and avoid cords and other obstacles. Takes a little while to completely map 3 rooms, but well worth the wait!

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 4 out of 5 stars

    My floors are so clean!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this Roomba! It's my first vacuum like this and love having it do a quick vacuum of the whole house every day - my floors look great and saves me so much time! The only issue is that I need to do a factory reset of it because I'm not getting pictures in the app when it find an obstacle. But it doesn't change the fact that it will work around whatever is in its way. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    good but suction power lacks on carpet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suction is not strong enough on carpets but has no problem on hardwood floors

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The upgraded avoidance feature is a plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a vacuum that doesn’t run over and destroy the cords and other things on floor. It does still get stuck on things like plastic wrap. Never know what the kids leave behind and it has died several times without making it back to the base. That’s still annoying so I would say i’d expect better for the price I paid. Overall it is better than the older models just for the fact that it really does avoid the major issues left or found on the floor due to kids and dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Worth for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working so good compared to other lower priced iRobot cleaner. It systematically covers a larger area and the map feature is really helping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but 0/2 with the latest purchases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the I5 it actually worked for a week. After one week the vacuum stopped working and iRobot is having to send me a replacement part that they want me to change.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Go buy one!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised how much this actually picks up! Love it !

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Meh product won’t replace a traditional vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the j7 for about 6 months now. We have hardwood main floor with a few area rugs. The robot will pickup dog fur from the hardwood areas, and then dump them all on the rugs. We let it complete the job, and then use a Shark Navigator vacuum on all the rugs. Completely ineffective on carpeted areas. Will sell on FB marketplace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS MY BABY

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the roombas I’ve had, this one is my favorite. I love/hate how it avoids small items because it could be pet poop. But i love how i can completely forget sweeping! Its suction is great and not loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use - highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Easy to set up compared to other versions!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Definitely a Step Up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The positive thing is it does not get tangled up in the cords. Still getting used to the app. It is neat how you can program your rooms to clean. I love not having to empty the Roomba every time we run it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little tricky to figure out. Sometimes it'll start, get a few feet, then turn red. It's nice for maintaining throughout the week but i still feel like i need a regular vacuum to get places that it can't get to or that need a deeper clean. Great on pretty hair on hardwood, not so great with pet hair on carpet and rugs. Would return if i could for just a nice hand held vacuum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Very satisfied by this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this vacuum for a few weeks now and I wonder why I didn’t purchase it earlier. We have a hardwood floor and a dog that sheds quite a bit at the end of the day her fur is everywhere. I schedule the vacuum to run every night so when we wake up, the floor is clean. It didn’t take long for the device to learn our layout and so far the results have been very consistent. I strongly recommend this product especially if you have young children who like to roll on the floor every chance they get. For us, it’s not an issue anymore because we’re doing much better at keeping it clean at all time. Great device !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Roomba!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I LOVE MY ROOMBA!!! Seriously makes life a bit easier and this version is by far the best out of all the ones I have had! Couldn't do it all without a little help from my ROOMBA!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best helper I have

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud, but it works great and keeps my floor clean. It helps to keep the puppy hair under control. I have it set to run daily and then tell my Brava to mop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great, my wife love it and using it every day. She has setup a scheduled time for it to just come out and start vacuuming.

    I would recommend this to a friend