Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,663 reviews
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great, my wife love it and using it every day. She has setup a scheduled time for it to just come out and start vacuuming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh product won’t replace a traditional vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the j7 for about 6 months now. We have hardwood main floor with a few area rugs. The robot will pickup dog fur from the hardwood areas, and then dump them all on the rugs. We let it complete the job, and then use a Shark Navigator vacuum on all the rugs. Completely ineffective on carpeted areas. Will sell on FB marketplace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Roomba!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I LOVE MY ROOMBA!!! Seriously makes life a bit easier and this version is by far the best out of all the ones I have had! Couldn't do it all without a little help from my ROOMBA!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this vacuum gets about 95% of the stuff off the ground, is quiet and having it automatically empty is nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but 0/2 with the latest purchases

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the I5 it actually worked for a week. After one week the vacuum stopped working and iRobot is having to send me a replacement part that they want me to change.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Go buy one!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised how much this actually picks up! Love it !

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Excellent robot vacuum, probably the best Roomba

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot. I've had an i3+ for around a year now and this thing is everything I wanted the i3 to do. My i3 flies blind, it doesn't use any vision so it sometimes gets into trouble (it does a great job generally). So far every time this has run it has completely avoided all of the cords running under my couch and around my TV. It's also fantastic that it can clean individual rooms and not just the entire space. It still has some learning to do, today it vacuumed up a shoe lace and it got stuck, but as far as I'm aware they are going to keep training it to recognize more objects. This robot is fantastic and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use - highly recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Easy to set up compared to other versions!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 4 out of 5 stars

    Excellent robo cleaner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and impressive cleaning. Mapping is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely does pick up electrical cords but that’s our only complaint. We completely love this thing and I’ve been known to pull up my interior cameras and watch it work because I’m still amazed with it. Her name is Rosie and she’s awesome. Definitely clean her wheels and rollers after every couple of runs…it takes literally 60 seconds and it keeps her running smoothly. It doesn’t pick up every imaginable piece of debris on the floor but then again it’s not designed for that. She gets 99% of dog hair and little leaves etc once she’s run her first couple routes and that’s more than suffice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Much Maintenance and Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this Roomba j7+, but I’m disappointed after several months of regular use and maintenance. I followed all recommended care - remapped floors, cleaned sensors, replaced parts as needed, and emptied or cleaned the bin regularly. It still frequently gets lost. It also clogs easily and often fails to complete cleaning jobs. I spend more time managing the vacuum than it would take to just clean myself. For a product at this price point, I expected a more reliable experience. I'm currently working with support, but I hope iRobot or Best Buy will stand behind their product and offer a refund or a better-performing replacement. As it stands, I can’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    I Robot that has really improved.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it promise. Much better than the earlier models. Doesn’t get stuck as much, avoids messes but cleans well with little or no attention.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Would like better suction.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction could be better for the price. Mapping and app features are awesome and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works better than our Shark robot did.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a self mapping Shark for almost a year and it kept losing connectivity to our Wi-Fi, and would connect again at odd hours of the night. Then we’d hear the creepy voice saying “Let’s get cleaning “. Would also get stuck all the time. Our roomba has not done any of that yet. The self cleaning base is amazing also. We have 2 hairy dogs who shed a lot and the roomba has done amazingly with the hair. Highly recommend. And we do love the smart map that keeps learning as it goes each run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 4 out of 5 stars

    LikemyRoomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I was able to easily set up maps and favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As close to set it and forget it as possible.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does it all and I only chage the bag, brushes and filters when I'm alerted by the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pruchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. One for each floor of home. Best purchase ever, schedule system allows me to get the floors done when at the office or out with kids. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Raul

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the robot!!! Ee are inpressed with all nice features in come with. A grest product

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better and quiet than lower versions. Love that it empties its bin. And the mapping feature is so good. Worth the $$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good overall but don't trust the p.o.o.p

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pet p.o.o.p feature where it's not supposed to run over dog mess doesn't work really but other than that I love it.

    I would recommend this to a friend