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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product, good on cat litter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have 3 cats in a studio, only one thing can make sure there’s not cat littler everywhere, and it’s this thing. I never have time or energy to clean up after the mess that they made of it, and now my house is clean every. Single. Day. Can’t express enough how happy this has made me, even bought the Braava mop to test out and works wonders, it’s nice to get home and have everything clean knowing I don’t have to worry much about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing is the brush broke 3 weeks into cleaning. Other then that great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful device at home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and very smart with a lot of improvements, it is low noise as other models. Great device for home with hairs from lovely pet living inside with humans.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Robot issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not a bad robot; however, there are a few glitches with camera and suction function related to the charging base

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot vacuum! Great value for the price!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum. However, it leaves pet hair rolled in long lines all over the rug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little machine! Never owned any type of robovac before, but I’m pretty happy with my purchase. Definitely pics up all debris from different surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ROOMBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ROOMBA. Third unit. They ae all still in service, I just upgraded. The software on this newer model seems more intuitive and learned my house quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but 0/2 with the latest purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the I5 it actually worked for a week. After one week the vacuum stopped working and iRobot is having to send me a replacement part that they want me to change.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Go buy one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised how much this actually picks up! Love it !

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Easy to use - highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Easy to set up compared to other versions!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    As close to set it and forget it as possible.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does it all and I only chage the bag, brushes and filters when I'm alerted by the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best robot I have purchased. Doesn’t get tangled with cords or stuck in the carpet. Also the least amount of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A new member of our family...Harvey. He works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. This thing cleans the whole house with no help from us. Our dog tracks in leaves and "Harvey" takes care of that with ease. My better half was skeptical but now she is a believer. This thing is so quiet our very protective dog doesn't bother it at all. "Harvey" is now a permanent member of our family... a little wokhorse. Love how he tracks back to the Homer base to charge and empty the bin with no input. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba j7+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba j7+ is an amazing thing. It cleans amazing and I love how easy it is. I would definitely recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best Mother’s Day gift ever! My wife was skeptical at first. After a week she told me that she will never go back to vacuuming herself ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Definitely recommend to buy the warranty. After 1 1/2 years it quit working. Best Buy replaced immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Amazing little bot that learns with each update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI on this thing is great. It avoids cables very well (which is my use case). I have a sit-stand desk and the wires are all hanging and vulnerable. Every other robot I’ve had needs something to tell it not to approach or I needed to prep that area with a barrier. Not so with the J7+. It avoids the cables very well. It’s neat seeing the little disk on the top then blue that shows the AI is thinking. The clean base is great because you don’t have to clean up after every run. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I love it. Had to replace a machine that ran over dog poop, this one recognizes everything, takes a pic and asks about it. Crazy in love.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cool Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little vacuum. Very easy to set up and it does an amazing job. Very happy with this and would recommend it.

    I would recommend this to a friend