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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba j7+ excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,659 reviews
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. With the app it's easy to set up zones that get vacuumed and ones that don’t. You can also use it on more than i floor which is pretty cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seal problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot does not return to base and does not seal correctly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not so great on carpet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on hardwood floors. Not bery good at cleaning carpet..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performer from a worse company

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. The company iRobot is terrible. Their "satisfaction" policy is a lie (they won't refund your money if you are not satisfied unless you buy directly from them). I have had this for 3 months and the sad thing is the product is performing as designed. It misses a lot of debris, it has recently started throwing errors. I have a Roomba 692 which is a "dumb" model and it works far better than this. I have actually had to send it around after this several times to clean up. It spends more time spinning in a circle trying to be "smart" instead of just vacuuming. Go to rtings and find another manufacturer, it's easy, look at the top performer in any category. You won't find iRobot plastered everywhere.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a broken one or what but this sweeper is awful, It barely picks anything up. It only has one "sweeper" arm on the bottom and it mostly just flings debris around the floor. We originally go the J5 but I wanted a mopping option so we got this. It doesn't mop. It has a pad that gets wet on the bottom. Thats it...and when it is on it won't empty because the mop is blocking the hole that it empties through. I have a Shark that I paid a LOT less for that I got years ago that works a ton better than this one.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba rocks!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Roomba, and there’s noticeable upgrades. When it runs, it’s quieter than the previous model. I love how the camera takes pictures of obstacles for your review, so you can add Keep Out zones or just mark it as a temporary obstacle. Also, we have a German Shepherd (aka German Shedder) and this little machine picks up ALL the dog hair on both our tile and carpeted areas. Love it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Auto-Empty Base Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mapping and app functionality, but frequently had issues with auto empty base. At least once a week would receive this error. Always kept the unit cleaned, and bag was not full. This required a full reboot of base and vacuum each time. Overall it was reason enough for me to return it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made cleaning up the floor downstairs of my house a breeze. I set a schedule and it runs when everyone is at work and when everyone is done for the night. I run it twice a day because of my two dogs and two cats. The dogs because they bring in the outside and the cats love shedding. It cleans everything and leaves it nice. Only negative is the self cleaning at the base station is very loud. It sounds like a leaf blower going off for about 3-7 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Name your new friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase. It keeps my floors clean and has encouraged me to not just toss things on the ground. Highly recommend naming it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iRobot is a great tool for the home can't believe i waited this long to get one!

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Not all I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for hardwood or laminate floors. I have a non-shedding dog that looses small clumps of fur. Anything on the carpet is not picked up by the Roomba. It’s not a deal breaker but it is disappointing. Possibly not strong enough suction?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very easy to use. Carpet comes out clean & it doesn’t get stuck in places.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    A chore eliminator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I’ve never felt so much relief getting to take vacuuming off of my to-do list. The camera can confuse itself sometimes but it usually re-routes itself. I have seen it spend a long time in small areas but I think it’s still mapping out my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire cust service department and hire Americans

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Makes me lovet dog even more. WORSE CUSTOMER SERVICE ON THE PLANET but thankfully the machine works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great Product was exactly as described

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and does a very nice job so I am happy with this product

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best robot vac I’ve had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good! Used bestbuy rewards to get it for about $350 bucks! I watched so many YouTube videos, and overall this thing seemed to be the best recommended. The vacuum it self is pretty quiet… however, be ready for the self cleaning/empty roar of a jet engine. 1st time that happened holy cow I thought something was about to blow up lol! Definitely something to laugh about after the 1st time you hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this for me for Christmas. Now before you judge, I have requested vacuums for Christmas previously and this is why. I had a 4-5 year old Roomba who has worked very long and hard picking up enough dog hair to make a small dog daily. This one is even better!! It self empties into a bag!! I have allergies so emptying every day would result in lots of sneezing. It has been almost a month and I still haven’t changed out the bag!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Trixie!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Trixie. Our favorite appliance. New flooring loves Trixie too. Dogs hate it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Clean perfect all corners, rugs and floors. You don’t have to attend!!!

    I would recommend this to a friend