Customer Ratings & Reviews

Easy to program and does a very nice job so I am happy with this product

I really wanted to love this Roomba j7+, but I’m disappointed after several months of regular use and maintenance. I followed all recommended care - remapped floors, cleaned sensors, replaced parts as needed, and emptied or cleaned the bin regularly. It still frequently gets lost. It also clogs easily and often fails to complete cleaning jobs. I spend more time managing the vacuum than it would take to just clean myself. For a product at this price point, I expected a more reliable experience. I'm currently working with support, but I hope iRobot or Best Buy will stand behind their product and offer a refund or a better-performing replacement. As it stands, I can’t recommend it.

My wife love it, she had an older version and it wasn't doing good anymore. She named it and love's being able to use her phone and turn it on.

Love it. Makes me lovet dog even more. WORSE CUSTOMER SERVICE ON THE PLANET but thankfully the machine works good

This vacuum works great Product was exactly as described

Excellent product. Maps the home really well and then thoroughly cleans.

It really does a great job, then docks and empties itself. It’s a life and time saver.

Very impressed with his iRobot clean great love the mapping and The obstacle avoidance

I purchased this to replace a shark. I have 2 dogs, a German Shepard and a Sheltie. This seems to do a little better job with dog hair but is very noisy especially when emptying itself. It does a decent job of learning and avoiding obstacles.

Bought this for our new home and for my wife’s first mother’s day. It helps with maintaining the fur that my dog sheds.

the iRobot is a great tool for the home can't believe i waited this long to get one!

Purchased 1-11-2025 and it's already broken. Per irobot they think the contact melted? Without a contact the roomba will not charge. Waiting to hear what they plan on dping so the roomba will charge.

I just received today and have setup with no issues. Great improvement to my 600 series. Still learning the square footage. BUT OMG reviews weren’t kidding when they said it’s LOUD when emptying the dirt to bin. Sounds like an airplane landing in my dining room.

We Love Trixie. Our favorite appliance. New flooring loves Trixie too. Dogs hate it!

Best thing for hardwood floors don’t need to use a broom just make a schedule and let it go

Does a good job for a vacuum of this size. It needs to recharge several times to finish the job if I want it to vacuum the whole floor. It does a pretty good job of picking up dog hair but some will accumulate where the wood floor meets the carpet. Definitely is a time saver!

Good product. Helps our multiple pet home stay clean

takes some getting used too but overall happy with this. have debated for years but finally did it and happy!

Cleans well, but has constant annoying issues. It mapped the house well enough, but then when it cleans it occasionally misses entire areas of the map- even after rebooting. Deleting the map and sending on a mapping run generates the same map. It'll clean well for a couple days, then start skipping half of a room again. Constantly has issues on the dock - I clean the charging contacts and dust bin, but then it says it can't charge, or check the bin sensor just a couple days later. A few specks of dust should not affect a vacuum this much - it's a vacuum, it'll get dirty. If I had this to do over again, I would have paid more and bought a Roborock.

This Roomba does an excellent job! When it self empties it is very loud but I don’t have to empty the vacuum so it’s not all bad.