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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,663 reviews
  • Rated 4 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great Product was exactly as described

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 4 out of 5 stars

    Robots cleaning up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been as advertised with obstacle avoidance. The mapping took a few more passes than I would have liked, but I'd rather have that than dog messes all over. All in all it's worked well so far. Probably wouldn't have gone for it if it weren't on sale when I grabbed it, but it's still nice to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seal problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot does not return to base and does not seal correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it, she had an older version and it wasn't doing good anymore. She named it and love's being able to use her phone and turn it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love Trixie!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Trixie. Our favorite appliance. New flooring loves Trixie too. Dogs hate it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Maps the home really well and then thoroughly cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for hardwood floors don’t need to use a broom just make a schedule and let it go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mother’s day gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new home and for my wife’s first mother’s day. It helps with maintaining the fur that my dog sheds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Auto-Empty Base Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mapping and app functionality, but frequently had issues with auto empty base. At least once a week would receive this error. Always kept the unit cleaned, and bag was not full. This required a full reboot of base and vacuum each time. Overall it was reason enough for me to return it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Poor performer from a worse company

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. The company iRobot is terrible. Their "satisfaction" policy is a lie (they won't refund your money if you are not satisfied unless you buy directly from them). I have had this for 3 months and the sad thing is the product is performing as designed. It misses a lot of debris, it has recently started throwing errors. I have a Roomba 692 which is a "dumb" model and it works far better than this. I have actually had to send it around after this several times to clean up. It spends more time spinning in a circle trying to be "smart" instead of just vacuuming. Go to rtings and find another manufacturer, it's easy, look at the top performer in any category. You won't find iRobot plastered everywhere.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a shark. I have 2 dogs, a German Shepard and a Sheltie. This seems to do a little better job with dog hair but is very noisy especially when emptying itself. It does a decent job of learning and avoiding obstacles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does a great job, then docks and empties itself. It’s a life and time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with his iRobot clean great love the mapping and The obstacle avoidance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Helps our multiple pet home stay clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reluctantly pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes some getting used too but overall happy with this. have debated for years but finally did it and happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this product!!! Very smart robot and a good price!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    My Improved Hondo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received today and have setup with no issues. Great improvement to my 600 series. Still learning the square footage. BUT OMG reviews weren’t kidding when they said it’s LOUD when emptying the dirt to bin. Sounds like an airplane landing in my dining room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a broken one or what but this sweeper is awful, It barely picks anything up. It only has one "sweeper" arm on the bottom and it mostly just flings debris around the floor. We originally go the J5 but I wanted a mopping option so we got this. It doesn't mop. It has a pad that gets wet on the bottom. Thats it...and when it is on it won't empty because the mop is blocking the hole that it empties through. I have a Shark that I paid a LOT less for that I got years ago that works a ton better than this one.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vac. Robot i set it and forget it and once a month change the bag. And clean the wheels and brushes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba does an excellent job! When it self empties it is very loud but I don’t have to empty the vacuum so it’s not all bad.

    I would recommend this to a friend