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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,663 reviews
  • Rated 3 out of 5 stars

    OK, but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, but has constant annoying issues. It mapped the house well enough, but then when it cleans it occasionally misses entire areas of the map- even after rebooting. Deleting the map and sending on a mapping run generates the same map. It'll clean well for a couple days, then start skipping half of a room again. Constantly has issues on the dock - I clean the charging contacts and dust bin, but then it says it can't charge, or check the bin sensor just a couple days later. A few specks of dust should not affect a vacuum this much - it's a vacuum, it'll get dirty. If I had this to do over again, I would have paid more and bought a Roborock.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for a vacuum of this size. It needs to recharge several times to finish the job if I want it to vacuum the whole floor. It does a pretty good job of picking up dog hair but some will accumulate where the wood floor meets the carpet. Definitely is a time saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vaccum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this vaccum robot it was the best thing I have ever bought!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum. Product cleans well and avoids items on floors.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    My minion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robotic minion! I have messy cockatiels who throw seed everywhere and vacuuming was a twice daily affair. My smart little helper takes care of it for me. The only downside is when it empties it sounds like a jet engine which scares my cats haha. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one in the iRobots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one till now in the roombas! Covers every corner of the house and never leaves a spot out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to re map it 4 times a month now. Only cleans 1 room then goes home

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Newest iRobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with its ease of use and set up. The apps works well in mapping your home. The bin is good for 60 days compared to the rest of the other bins that only hold dirt for 30 days. This is the newest iRobot compared to s9+ and it’s half the cost of it. Definitely recommend it. You won’t regret it especially if you are a TotalTech member which you’ll get the extended warranty for 24 months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model only vacuums and for the price you can get models from other manufacturers that do vacuum, mop, auto empty and mop wash. It bumps into everything to the point it actually moves my sonos subs. I ended up with the Roborock S8 MaxV Ultra and couldn’t be happier.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we really love this product. Its exactly what we needed and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I we skeptical about how good this vacuum could do. We have a golden retriever and 2 cats, one of which is long haired. Let me just say, give this thing the time it needs to get the mapping done and you will be amazed. It avoids obstacles great, sometimes too good, but roomba has the vacuum learning every time it cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. I like that it takes photos when it vacuums to make sure it’s not running over things it shouldn’t.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disposable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy the iRobot brand! If you read carefully, you will notice that all of the good reviews are from customers that have had their vacuum/mop for less than a year, that is about all the time you will enjoy the convenience of this disposable crap. It is very convenient to have a working robot vacuum/mop, it’s like flying in first class, once you’ve done it, it’s very difficult to not have it again, I’m just saying, spend some time researching the best products, almost none of them will recommend this unit, and once your 1 year warranty is over, you are out of luck - They will offer you $100 credit towards another piece of crap. So far, my Roborock is far superior!

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bad to the bone. My wife would trade me in today if 1 of us had to go Love Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, mapping system is way better than the 960 that i had before. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    J7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba J7 + is easy to operate and cleans very well

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Roomba Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on all floors, great on mapping and navigation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Start

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not start on schedule.........................................................................................................................................................................................................................................0

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba J7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Roomba and it is by far the best. They keep getting better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot J7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model alot better. The bluetooth capability puts it in a class of its own..

    I would recommend this to a friend