Customer Ratings & Reviews

Love the convenience of the roomba just would’ve chose a different one

I love my robotic minion! I have messy cockatiels who throw seed everywhere and vacuuming was a twice daily affair. My smart little helper takes care of it for me. The only downside is when it empties it sounds like a jet engine which scares my cats haha. I love it

I love this vac. Robot i set it and forget it and once a month change the bag. And clean the wheels and brushes.

Great robot vacuum. Product cleans well and avoids items on floors.

Very impressed with its ease of use and set up. The apps works well in mapping your home. The bin is good for 60 days compared to the rest of the other bins that only hold dirt for 30 days. This is the newest iRobot compared to s9+ and it’s half the cost of it. Definitely recommend it. You won’t regret it especially if you are a TotalTech member which you’ll get the extended warranty for 24 months.

Highly recommended this product!!! Very smart robot and a good price!

My wife and I we skeptical about how good this vacuum could do. We have a golden retriever and 2 cats, one of which is long haired. Let me just say, give this thing the time it needs to get the mapping done and you will be amazed. It avoids obstacles great, sometimes too good, but roomba has the vacuum learning every time it cleans.

The best one till now in the roombas! Covers every corner of the house and never leaves a spot out.

I could only give this device 3 stars. The jury is still out on the J7+. It seems to have trouble docking. It does a good job cleaning, but when it comes to starting or finishing a job it has some problems.

Really nice vacuum. I like that it takes photos when it vacuums to make sure it’s not running over things it shouldn’t.

My Roomba J7 + is easy to operate and cleans very well

The robot took a long time to complete the map. I was dispappointed how I still find it bumping into things despite the front facing camera. The obstacle avoidance is ok, but it stops too soon. It becomes problematic because sometimes it stops like 8 inches away from something it should vacuum right up to. I had some problems when I first got it with the bin. It kept telling me that it was full when it when completely empty. This was very frustrating and I was about to return it but after about a week of that persistant error, it appears a software update that corrected the problem was released. Now having it for more than a month, I can say that the bag holds a ton of debris despite its tiny size. It packs everything in very well. I have a shedding Husky and I haven't been notified that it is full. Overall, it is good but the initial mapping is annoying and it is expensive.

I picked up my j7+ from Best Buy on Friday. I tried to start with a "Mapping Run" (formerly known as a "Training Run" but the app gave no such option. When I could not find any information online about this, I called customer support. After about a 30 minute wait I finally got to talk to a person. Despite her constant reassurances that she would resolve the problem, we got nowhere. She sounded as if she had never seen a Roomba and was showing me answers to several questions. Unfortunately, none of them were my question. On Saturday, I let it make a cleaning run to build a map. After that, the option became available to do a Mapping Run. I did two Mapping Runs back-to-back. It did a very nice job of mapping my house with surprising accuracy. I used the robot on Saturday and Sunday without issue. It seems to clean well and performed well. But now it's Monday. I sent the robot to clean a room, and everything went as expected. After a recharge, I sent it to clean another room, and it might have done it, but I can't be sure because as of the second run today it can no longer show the clean map. It just says Map Unavailable. I tried rebooting. I tried power cycling. I deleted and reinstalled the app. No joy. I called customer service. "Your estimated wait time is more than 30 minutes". I hung up. When this robot worked, it was wonderful. But seriously, for $850 I am pretty sure you can hire a local company to vacuum your floor for more than the 2 days I got from this thing. Support is pretty much non-existent. You get an overseas call center with someone looking up answers, the same as you probably already did. There are not many answers out there yet for the j7 because it's new. I'd suggest buying something else until the online community has had time to work out the bugs and solutions, because calling iRobot will get you nowhere.

Great on all floors, great on mapping and navigation.

Great vacuum, cleans really well, the auto cleaning works great.

This is the best robot vaccum I've ever had. Maps and cleans great.

Love love love this vaccum robot it was the best thing I have ever bought!

It does not start on schedule.........................................................................................................................................................................................................................................0

excellent product, mapping system is way better than the 960 that i had before. Easy to setup and use.

Works great we really love this product. Its exactly what we needed and works as expected