Customer Ratings & Reviews

Love it!! This is replacing an earlier Roomba and there is no comparison!! Battery stays charged so much longer!!

It is very thorough and very smart. I really like how it learns every time it vacuums.

This is my first robot cleaner, I should have gotten one sooner! Love it !

Great vacuum, cleans really well, the auto cleaning works great.

I could only give this device 3 stars. The jury is still out on the J7+. It seems to have trouble docking. It does a good job cleaning, but when it comes to starting or finishing a job it has some problems.

This is the best robot vaccum I've ever had. Maps and cleans great.

The robot took a long time to complete the map. I was dispappointed how I still find it bumping into things despite the front facing camera. The obstacle avoidance is ok, but it stops too soon. It becomes problematic because sometimes it stops like 8 inches away from something it should vacuum right up to. I had some problems when I first got it with the bin. It kept telling me that it was full when it when completely empty. This was very frustrating and I was about to return it but after about a week of that persistant error, it appears a software update that corrected the problem was released. Now having it for more than a month, I can say that the bag holds a ton of debris despite its tiny size. It packs everything in very well. I have a shedding Husky and I haven't been notified that it is full. Overall, it is good but the initial mapping is annoying and it is expensive.

I picked up my j7+ from Best Buy on Friday. I tried to start with a "Mapping Run" (formerly known as a "Training Run" but the app gave no such option. When I could not find any information online about this, I called customer support. After about a 30 minute wait I finally got to talk to a person. Despite her constant reassurances that she would resolve the problem, we got nowhere. She sounded as if she had never seen a Roomba and was showing me answers to several questions. Unfortunately, none of them were my question. On Saturday, I let it make a cleaning run to build a map. After that, the option became available to do a Mapping Run. I did two Mapping Runs back-to-back. It did a very nice job of mapping my house with surprising accuracy. I used the robot on Saturday and Sunday without issue. It seems to clean well and performed well. But now it's Monday. I sent the robot to clean a room, and everything went as expected. After a recharge, I sent it to clean another room, and it might have done it, but I can't be sure because as of the second run today it can no longer show the clean map. It just says Map Unavailable. I tried rebooting. I tried power cycling. I deleted and reinstalled the app. No joy. I called customer service. "Your estimated wait time is more than 30 minutes". I hung up. When this robot worked, it was wonderful. But seriously, for $850 I am pretty sure you can hire a local company to vacuum your floor for more than the 2 days I got from this thing. Support is pretty much non-existent. You get an overseas call center with someone looking up answers, the same as you probably already did. There are not many answers out there yet for the j7 because it's new. I'd suggest buying something else until the online community has had time to work out the bugs and solutions, because calling iRobot will get you nowhere.

Wish I would have bought a long time ago!! I would recommend one to anybody who is on the fence about buying one.

The charger give problems in lest than a year ,I do not recommend

Wanted a robot vacuum that had no trouble with shag carpet. after going through a couple different ones.. This one worked the best. note - if you need a robot vacuum that does shag or heavy thick carpet. DO NOT get the i9. although it worked great with hardwood floors etc. and normal carpet. it got stuck a lot when it came to the shag.

Very nice unit and would recommend it to everyone.

Great product! We have bought one for our 3 kids to have in their apartments.

Amazing profuct quick and fast delivery and easy pay off options

Love it works great maps floors well and picks up all the dog fur

Very convenient, but if you have time to vacuum you will get the space cleaner. The issue with multi-level homes makes this a niche product. Cleans what it can get to very well but tight corners and under cabinet lips is the main shortcoming

I love my new J7+. Easy to set up and cleans great for a robot vacuum.

We are happy with our j7+ iRobot. Cleans efficiently, last long on a charge and, scheduling on the phone app is easy. Other reviewers said its loud when emptying and it is but, it doesn’t last long. I would recommend this model.

We run this everyday to keep the dog hair up. Works great. We have all hardwood floors.

Excellent product easy to use and does a great job around beds and furniture