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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,670 reviews
  • Rated 5 out of 5 stars

    Expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bad to the bone. My wife would trade me in today if 1 of us had to go Love Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live this vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! This is replacing an earlier Roomba and there is no comparison!! Battery stays charged so much longer!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good unit, not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, but if you have time to vacuum you will get the space cleaner. The issue with multi-level homes makes this a niche product. Cleans what it can get to very well but tight corners and under cabinet lips is the main shortcoming

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    j7 best for shag/heavy carpet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a robot vacuum that had no trouble with shag carpet. after going through a couple different ones.. This one worked the best. note - if you need a robot vacuum that does shag or heavy thick carpet. DO NOT get the i9. although it worked great with hardwood floors etc. and normal carpet. it got stuck a lot when it came to the shag.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Bad boy vaccum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and does a great job around beds and furniture

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new J7+. Easy to set up and cleans great for a robot vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seal problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot does not return to base and does not seal correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; definitely the kings of this segment. Very smart product; almost use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot J7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model alot better. The bluetooth capability puts it in a class of its own..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba J7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Roomba and it is by far the best. They keep getting better and better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart, Efficient and Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used iRobot Roomba vacuums in the past, and ultimately switching to competitors over the past several years, this robot vacuum brings me back to the iRobot corner. While not perfect it is set up well to make enhancements via software update. The learning process for mapping is long, however, was very accurate. The self-emptying tech can be heard down the street so not the best to run over night. It is efficient and learns as it goes, everyday I notice it make changes. I made this purchase to link to my M6 mop and that feature is flawless. The app has some bugs, but, with a little work it can be great! The robot is sturdy and feels very premium. I wish it had the full circle LED light bar like the M6, but, it’s a nice to have and does not impact performance. Overall for the cost it is a great robot and I would recommend to my friends and family; in fact, I already did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have bought a long time ago!! I would recommend one to anybody who is on the fence about buying one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    IRobt j7+ is a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our j7+ iRobot. Cleans efficiently, last long on a charge and, scheduling on the phone app is easy. Other reviewers said its loud when emptying and it is but, it doesn’t last long. I would recommend this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very thorough and very smart. I really like how it learns every time it vacuums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just made my life so easy worth it every penny you spend on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should’ve gotten one sooner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot cleaner, I should have gotten one sooner! Love it !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and expensive repair cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device less than two years ago, and it is no longer able to charge. When I contacted iRobot customer service, I was informed that I would need to pay $275 for repairs, as the warranty only covers 12 months. The customer service representative indicated that the issue is likely due to damaged or worn charging contacts. For a device that costs $1,000, it is disappointing and unacceptable that it is designed in such a way that it cannot be charged properly after less than two years. Additionally, the $275 repair fee only comes with a three-month warranty, which I find to be excessively short. Lastly, I have experienced frustration with the lack of responsiveness from the customer service department, as I have had to repeatedly follow up for answers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Easy peasy lemon squeezy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot pretty much have this auto vacuum thing figured out. It was so easy to set up, its a very intuitive machine. The mapping function makes it very clear how good/bad the vaccum does when navigating your house. Its perfect for scheduling when it runs and picks up dog hair so i sont have to vacuum myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good and im very happy. i would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Romba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We have bought one for our 3 kids to have in their apartments.

    I would recommend this to a friend