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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,670 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run this everyday to keep the dog hair up. Works great. We have all hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job on all my surfaces!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days in and I am very happy with it! The mapping software sure has improved over a 5 year time span!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect robot vacuum you can get. Powerful and smart.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Auto-Empty Base Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mapping and app functionality, but frequently had issues with auto empty base. At least once a week would receive this error. Always kept the unit cleaned, and bag was not full. This required a full reboot of base and vacuum each time. Overall it was reason enough for me to return it.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    New way to vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new to this type of vacuum and learning how it works best. But so far it does as advertised

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Just buy a Dyson stick and do it yourself

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud. Easily hung on floor transitions near sliding glass windows. Gets confused around tables with chairs, watched it drive right past crumbs around kitchen floors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great maps floors well and picks up all the dog fur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing profuct quick and fast delivery and easy pay off options

    I would recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am loving the iRobot j7. It is great to be able to schedule when it cleans and come home to a vacuumed home. It sometimes has issues docking and won't charge until I clean and re-dock it, but that's not a big deal to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best if you have pets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the best vacuum. I have two cats and a dog and the robot misses many parts since I find fur in many places, especially by the carpet. Sometimes I need to make it vacuum 3-4 times to remove the hair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get one today

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have. So quiet. Just set it and forget it. Holds a lot too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely gadget to have at home, schedules to clean sections of the house occasionally without worry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Finally an AI Roomba!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning and surprisingly good at avoiding obstacles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Get yourself a Roomba!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Roomba! It does such a nice job cleaning our floors and it requires little effort on my part. It can get stuck from time to time, so make sure you don't have too many obstacles (including leaving pens on the floor). It's great at getting under furniture that is normally hard to reach with a regular vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performer from a worse company

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. The company iRobot is terrible. Their "satisfaction" policy is a lie (they won't refund your money if you are not satisfied unless you buy directly from them). I have had this for 3 months and the sad thing is the product is performing as designed. It misses a lot of debris, it has recently started throwing errors. I have a Roomba 692 which is a "dumb" model and it works far better than this. I have actually had to send it around after this several times to clean up. It spends more time spinning in a circle trying to be "smart" instead of just vacuuming. Go to rtings and find another manufacturer, it's easy, look at the top performer in any category. You won't find iRobot plastered everywhere.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best iRobot Yet! J7+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a very large house and over the years I have four of the iRobots. Due to the excellent programming and performance of the J7+ we were able to eliminate two of the four and give them to other people. The J7+ is outstanding. So now we have gone from 4 to 3 iRobots and cover the same amount of area in less total time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit and would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job while I do mine. A good house helper.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surpasses all of my expectations. My wife and I purchased this for Christmas and over the last week or so I think it’s done a great job. We mostly have hardwood floors with area rugs. I was concerned about the thick material of the rugs but it goes right over them with no problems. Definitely worth spending the extra money in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2. One on each floor. We like how they get under furniture and the beds.

    I would recommend this to a friend