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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,659 reviews
  • Rated 5 out of 5 stars

    Love this thin!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! It does a great job vacuuming and entertains the cat at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Finally an AI Roomba!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning and surprisingly good at avoiding obstacles.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Great Machine! very good at keeping out of trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is great.. very good at avoiding obsticles.. i also have a high end shark that gets stuck alot.. even though the shark seems to have more vacuum power, this one doesnt get stuck.. it pulls up to my dog laying in the floor and waits for a sec until he moves, then carries on.. kind of comical to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item this is amazing to very cleaned up our house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and bad return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not vacuum carpet well. After cleaning, we have to go over carpet again with our Dyson. This was the replacement for our iRobot-Romba S9+ that stopped working after 5 years. I wanted to return the j7+ it but it was past the Best Buy 15 day return policy. I will replace it with a better robot vacuum from Amazon who allow unquestionable returns within 30 days. Brick and mortar retailers need to adapt or go by the wayside.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+ We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Garbage, avoid at all costs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on any products from this company. The roomba or irobot or whatever they are calling it now was not very good before amazon bought them. Now it's a complete pile of garbage. From is constantly losing its location to the map losing areas you designate as don't enter to its going over the same spot dozens of times to the refusal to allow access to their api so you can control it more. This product is not worth any where near the outrageous price they ask. Forget and l any improvements, that went away when Amazon bought them. I contacted support numerous times only to have them brush me off when they couldn't fix the issue and had to completely start over on 5 separate occasions wiping all the setup every time.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the robot loosing its location on the map. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surpasses all of my expectations. My wife and I purchased this for Christmas and over the last week or so I think it’s done a great job. We mostly have hardwood floors with area rugs. I was concerned about the thick material of the rugs but it goes right over them with no problems. Definitely worth spending the extra money in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greet Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one better than the s9+ Roomba. It avoids everything on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the older model and it was always getting clogged up or stuck. This one is much better. Haven’t had any problems with it since we Purchased. We have 1 dog and it does a great job. The only problem is that we have to do 1 room at a time because the dog hair can get balled up really quick. Its worth it to me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Roomba does it all!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba performs as advertised. It has mapped out our home and we have assigned different rooms to the map. We can use the app or ask alexa to clean all or particular rooms. Setting up schedules is easy. Having the unit return to the base to empty debris bin is a super plus. Much quieter that the Roomba 761 we purchased 5 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    Smart and easy to use, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, maps the house quickly and cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older one with this one, No more empting out the dirt It does it for me. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Love the ability to run from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New roomba version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba Upgraded Version and loving the new features. Camera, lights, action…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad on many levels

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have mentioned, it does not work as advertised in avoiding obstacles. Its constantly getting stuck. Right out of the box I would get a "sealing issue with the base". Did all the troublesbooting and everything seems OK. still 3 months later getting the same error. Should have returned it the day I got it. I had a Shark robot prior which had some issues, so I thought, lets try Roomba! Surely that will be better, right? Wrong. This is worse. Maybe I just got a lemon, but based on some of the other reviews, this definitely isn't a one off.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the robot getting sealing error. We understand how this situation could be frustrating.
      Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Great convenience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Great to wake up to a clean floor every day without lifting a finger.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    J7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this rumba J7 plus. The last one I had was so loud I never wanted to vacuum. This one is so quiet I vacuum all the time and the only time it gets loud is for the three seconds it empties into the bin. I love that you can tell it to only do certain rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot to the Pet Hair Rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iRobot! Efficiently keeps the pet hair cleaned up and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    As Good As Advertised !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is very efficient. It works as advertised. Takes care of details and easy to manage with App. It’s somewhat noisy when emptying the bin which is why it is not 5 stars in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! One of the best purchases I have made for my home.

    I would recommend this to a friend