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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,663 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    As Good As Advertised !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is very efficient. It works as advertised. Takes care of details and easy to manage with App. It’s somewhat noisy when emptying the bin which is why it is not 5 stars in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! One of the best purchases I have made for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our new friend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been amazed with the technology of the iRobot Roomba j7+. It does an excellent job of vaccuming all of the house and returns to it's home base when necessary. We love the app that allows us to manage it's activity. It's expensive but we have found it well worth every cent. We love our new friend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Robot, Improvements to come

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba J7+ is a quiet robot vacuum! The dual roller design is great, I wasn’t impressed with the 75 minute battery life considering my old robot went forever! The camera system is still learning but it nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good cleans very well and easy to use and understand the instruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Smart abd wasy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app with tons of features, large waste bin, auto charging and emptying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better one than my orevious model. No noise at all

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 4 out of 5 stars

    Good on hard floors, ok on carpets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and program. It does an ok job cleaning hard floors but leaves a fair amount of “fuzz” on our carpets. I do like the obstacle recognition and avoidance feature. Glad I got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most troublefree and "set it and forget it" smart home product I own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. We have a dog that sheds a lot and this really hasn’t helped us much. It always get lost and stuck too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver! I had another robot that use to bump into things and even found the dog accident on the floor. This robot does not run into things or through things. I plan on getting the Bravo mop to go with it to make my cleaning easier. My floors have never looked better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy-go-lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything as advertised. Simple setup

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good for dog hair. The biggest con with this one is it's insanely loud when being emptied and pretty loud when just operating normally. Other than that it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for hardwood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job on hard wood, but it has trouble with some of my rugs which means I had to avoid using it in two primary rooms.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and bad return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not vacuum carpet well. After cleaning, we have to go over carpet again with our Dyson. This was the replacement for our iRobot-Romba S9+ that stopped working after 5 years. I wanted to return the j7+ it but it was past the Best Buy 15 day return policy. I will replace it with a better robot vacuum from Amazon who allow unquestionable returns within 30 days. Brick and mortar retailers need to adapt or go by the wayside.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+ We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Bad on many levels

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have mentioned, it does not work as advertised in avoiding obstacles. Its constantly getting stuck. Right out of the box I would get a "sealing issue with the base". Did all the troublesbooting and everything seems OK. still 3 months later getting the same error. Should have returned it the day I got it. I had a Shark robot prior which had some issues, so I thought, lets try Roomba! Surely that will be better, right? Wrong. This is worse. Maybe I just got a lemon, but based on some of the other reviews, this definitely isn't a one off.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the robot getting sealing error. We understand how this situation could be frustrating.
      Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Home automation cleaning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does it job well. Some improvements needed for corner cleanings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait for sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums... not great on carpets. Maybe go for the cheaper one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Ocasional issue with the the mapping but rare occurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was wonderful. Would recommend this to anyone.

    I would recommend this to a friend