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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,670 reviews
  • Rated 5 out of 5 stars

    Great convenience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Great to wake up to a clean floor every day without lifting a finger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New roomba version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba Upgraded Version and loving the new features. Camera, lights, action…

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our new friend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been amazed with the technology of the iRobot Roomba j7+. It does an excellent job of vaccuming all of the house and returns to it's home base when necessary. We love the app that allows us to manage it's activity. It's expensive but we have found it well worth every cent. We love our new friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Love the ability to run from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot to the Pet Hair Rescue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iRobot! Efficiently keeps the pet hair cleaned up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 4 out of 5 stars

    Good on hard floors, ok on carpets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and program. It does an ok job cleaning hard floors but leaves a fair amount of “fuzz” on our carpets. I do like the obstacle recognition and avoidance feature. Glad I got it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good cleans very well and easy to use and understand the instruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! One of the best purchases I have made for my home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it cost, it doesn't clean as well and takes 5 times longer than I do. I guess it could be convenient if I could trust it to run when I'm not home but despite what is advertised, it won't go around small obstacles and tries to run over my cat's tail. Also gets stuck on floor mats.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a broken one or what but this sweeper is awful, It barely picks anything up. It only has one "sweeper" arm on the bottom and it mostly just flings debris around the floor. We originally go the J5 but I wanted a mopping option so we got this. It doesn't mop. It has a pad that gets wet on the bottom. Thats it...and when it is on it won't empty because the mop is blocking the hole that it empties through. I have a Shark that I paid a LOT less for that I got years ago that works a ton better than this one.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Super Smart abd wasy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great app with tons of features, large waste bin, auto charging and emptying.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver! I had another robot that use to bump into things and even found the dog accident on the floor. This robot does not run into things or through things. I plan on getting the Bravo mop to go with it to make my cleaning easier. My floors have never looked better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most troublefree and "set it and forget it" smart home product I own.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value!!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great value and a good deal makes it more wonderful!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good for dog hair. The biggest con with this one is it's insanely loud when being emptied and pretty loud when just operating normally. Other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better one than my orevious model. No noise at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home automation cleaning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does it job well. Some improvements needed for corner cleanings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3rd generation Roomba for a while and it’s still up and running, we needed a second Roomba for downstairs so we got the J7+, the most amazing part about it is how quite and much smarter it is. It does the same job our old roomba does in half the time so it’s way more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roomba. 1st older model from 13 years ago is still going strong and has been sent upstairs to clean. I bought the J7+ about a month ago and it is amazing. No more hangups on cords or lothes and the auto dump feature is super cool and effective. No issues at all. Wish it could climb stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy-go-lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does everything as advertised. Simple setup

    I would recommend this to a friend