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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1670 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,670 reviews
  • Rated 3 out of 5 stars

    Great for hardwood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job on hard wood, but it has trouble with some of my rugs which means I had to avoid using it in two primary rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Ocasional issue with the the mapping but rare occurrence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot quieter than the older model we are still using. It's very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait for sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums... not great on carpets. Maybe go for the cheaper one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I wish I bought it sooner. It does a great job cleaning dog hair.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rosie gets it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised. After it learns the floor plan, it cleans the floor. Wished the battery life was better but it does go back to the base and charge and then resume where it left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it and forget it. Excellent product and life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was wonderful. Would recommend this to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, avoid at all costs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on any products from this company. The roomba or irobot or whatever they are calling it now was not very good before amazon bought them. Now it's a complete pile of garbage. From is constantly losing its location to the map losing areas you designate as don't enter to its going over the same spot dozens of times to the refusal to allow access to their api so you can control it more. This product is not worth any where near the outrageous price they ask. Forget and l any improvements, that went away when Amazon bought them. I contacted support numerous times only to have them brush me off when they couldn't fix the issue and had to completely start over on 5 separate occasions wiping all the setup every time.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product, including the robot loosing its location on the map. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as effectively as hoped, works as described in ad

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing home cleaning robot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer in our 1 story home. Pretty crazy having a robot in the house - but the ability to configure where it goes and when it goes there is amazing. One thing I was surprised by, on our concrete floors, it sent broken glass flying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8 dogs and it handles our rooms without an issue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited about a month before reviewing. I had some serious doubts this thing would do the job. We do dog rescue and have 8 collies....vacuuming is a way of life for us. I bought it as a present for my wife(although we both vacuum) as she works outside the home and I wanted to make her week a little easier. I'm shocked at how well this vacuum handles our situation. I researched for awhile before landing on the j7+. We do clean out the dog hair daily but since we are at the extreme end of the pet ownership I feel that is expected. Roomba made it fool proof to keep clean. In general it performs without fault. So well that we are thinking of getting another for our second floor. I have to admit its a little interesting to watch it work too.Cheap entertainment for a geeky guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba the Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Have been using it for a month with great results.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. We have a dog that sheds a lot and this really hasn’t helped us much. It always get lost and stuck too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, just make sure you do everything they recommend

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Nice upgrade from 600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 600 series which is about 10 years old. I love the mapping and how it navigates the area. It doesn't simply bounce around like the old one. Little less noisy also. Self emptying is much more convenient than I thought.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and works perfectly only thing keeping it from 5 stars is that it is a bit on the loud side when running on tile floor and when it empties its self in the base station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I regret waiting so long in purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good little clean up helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the little robot has been doing well cleaning up after my chinchillas, has a little problem on long thing objects (hay) but other than that doing great, and hasn't clogged at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this brand… while they have okay CS the products just don’t live up to the brand hype.

    No, I would not recommend this to a friend