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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,659 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I wish I bought it sooner. It does a great job cleaning dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3rd generation Roomba for a while and it’s still up and running, we needed a second Roomba for downstairs so we got the J7+, the most amazing part about it is how quite and much smarter it is. It does the same job our old roomba does in half the time so it’s way more efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the first unit as it was defective, the second unit is defective as well. Second time running it, it told me the bag was full, which is impossible. My old roomba would go months without the bag getting full. So,I replaced the bag. Now I keep getting a clog error. Reviewing forums out there, it seems like a pretty known problem with this model that is specific to Best Buy, and yet it's still being sold. I would look for another make/model.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 1 out of 5 stars

    Doesn't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never charges properly since the charging port keeps getting obstructed. It didn't happen with my last Roomba.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roomba. 1st older model from 13 years ago is still going strong and has been sent upstairs to clean. I bought the J7+ about a month ago and it is amazing. No more hangups on cords or lothes and the auto dump feature is super cool and effective. No issues at all. Wish it could climb stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba the Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Have been using it for a month with great results.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing home cleaning robot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer in our 1 story home. Pretty crazy having a robot in the house - but the ability to configure where it goes and when it goes there is amazing. One thing I was surprised by, on our concrete floors, it sent broken glass flying!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rosie gets it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised. After it learns the floor plan, it cleans the floor. Wished the battery life was better but it does go back to the base and charge and then resume where it left off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I regret waiting so long in purchasing one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, just make sure you do everything they recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should had purchased a long time ago for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Nice upgrade from 600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 600 series which is about 10 years old. I love the mapping and how it navigates the area. It doesn't simply bounce around like the old one. Little less noisy also. Self emptying is much more convenient than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and does it’s job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8 dogs and it handles our rooms without an issue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited about a month before reviewing. I had some serious doubts this thing would do the job. We do dog rescue and have 8 collies....vacuuming is a way of life for us. I bought it as a present for my wife(although we both vacuum) as she works outside the home and I wanted to make her week a little easier. I'm shocked at how well this vacuum handles our situation. I researched for awhile before landing on the j7+. We do clean out the dog hair daily but since we are at the extreme end of the pet ownership I feel that is expected. Roomba made it fool proof to keep clean. In general it performs without fault. So well that we are thinking of getting another for our second floor. I have to admit its a little interesting to watch it work too.Cheap entertainment for a geeky guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to touch a vacuum since i got this. Great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. It was a gift for my mom and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working. Auto home docking helps a lot in getting back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It sweeps I mop. It work while I’m at work .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Reconsider!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst purchase! Do some research before you purchase a roomba because this one has been nothing but a problem. I work on it and do more maintenance than it actually cleans and end up using an old Hoover that picks up more than this one! More trouble than it’s worth!

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    This is a great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great great vacuum. His very intelligent as well It won't run over cables. It won't run over anything that it might get tangled with as a camera and recognizes what those things are. It's also fairly quiet. I highly recommend it

    I would recommend this to a friend