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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,659 reviews
  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It keeps my house clean and i love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Van

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It could use a bigger battery so it could complete the job in one session without recharging. Also it would be nice if the bravajet could use its map.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Far from the best choice you can make.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About this product because I have two dogs. It seemed to work fine at first although not great. And that just lasted for about a month. Now it does this thing where it separates from the docking station moves about 2 ft and then goes back to the docking station. The whole unit stays dirty including the docking station. And it doesn't pick up all that great. I do not suggest this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and works perfectly only thing keeping it from 5 stars is that it is a bit on the loud side when running on tile floor and when it empties its self in the base station.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. It always has issues. And it doesn’t go back to the charging station properly. Always having issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Get the improved J Series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. We use it on a daily basis to vacuum up the dog hair and dust. We run it when no one is around because the robot is loud and the self cleaning vacuum is even louder. The J model has the improved sensor placement in front of the unit. So i recommend the J series

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet when working, LOUD when emptying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, it does freak out the cat though, which is entertaining. When it's done with a cycle or is full in the middle of a cycle it returns to it's base and empties itself, which is LOUD! But that is only for up to 15 seconds based on my timing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good little clean up helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the little robot has been doing well cleaning up after my chinchillas, has a little problem on long thing objects (hay) but other than that doing great, and hasn't clogged at all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value!!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a good deal makes it more wonderful!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Make sure the iRobot is docked and charging"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first year, the robot worked fairly well. But it began to stop in the middle of the room during jobs. I am constantly maintining this thing, which is fine, but then it NEVER works anymore. I factory reset the robot and cant even get the house mapped and setup to run jobs again because it refuses to connect to the app and refuses to correctly return to the dock and recharge mid job. The fact that its excuse is my internet is very frustrating - every single other device in my home works without a hitch, and were talking at least 30 devices. The $800 vacuum is the only one that struggles to work as designed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a iRobot 625 and the difference is amazing. I also highly recommend the model with the self emptying feature. We have 2 dogs and fill approx. 1 bag a week. It is very loud but only when docking to empty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Model Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model does a really good job! So glad we purchased it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fails to deliver on every promise that it makes. I have one dog and it struggles to pick up the hair. It’ll clean one room decently and then the rest of the rooms don’t even look like it’s been touched. It constantly gets stuck in areas that are clearly blocked off on the map. You have to physically put something in the way for it to stop going to the blocked off area. I knew I shouldn’t have bought it and now I deeply regret this purchase. It really, not once, cleaned the whole routine without some sort of issue

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Auto Sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a game changer...wow! literally awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picker upper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Does all the work so I don’t have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dusty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sweeper. Cleans so well. Must have in any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing x2 really really grwat i just want my points tbh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Although it’s good it doesn’t stop going on the rug and getting stuck and mapped it out in the app

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the i7 in rooms which are cluttered with cables (which are sadly most of mine!), so I'd recommend it over the past generations for sure as far as being a "set and forget it" device.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Excited to get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and am super excited to use it. The last Roomba I had was pretty awful but everything I've read on this suggests they fixed all those issues (running over cords, random vacuuming instead of straight line, room mapping, etc)

    I would recommend this to a friend