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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,663 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My Roomba

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job. Maybe not quite as good as me but it does not hurt my back so I am very happy with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iRobot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was acting up instead of waiting for repair they got me a new one shipped right to my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST Roomba yet. My other one got stuck constantly but this one has only gotten stuck I believe once in the past couple months. It actually gets the hair really well from my animals and it definitely beats all the old models by far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, may get better with my use. Cleans well and always makes it back to the charger and emptying I like it is quieter than my 880 Roomba.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never charges properly since the charging port keeps getting obstructed. It didn't happen with my last Roomba.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 1 out of 5 stars

    Buy this if you like to pay a lot for garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Doesn't work even though it was brand new. Threw away the packaging immediately not thinking there would be any issue. It says there's something wrong with the wheels. Support is very slow and time consuming with up to a week before a response or no response. They sent us new wheels to install (again, how bad is this to have to do on a brand new machine?) and they didn't even fit our unit. Now they're not responding. Unbelievably bad all around. $350 + tax spent on a piece of trash.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Cons mentioned:
    Battery life, Noise level

    Rated 1 out of 5 stars

    Garbage will not last

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. It vacuums but misses many spots and just clumps dog hair everywhere but doesn't pick it up. It can't vacuum my entire place either and often needs charging between vacuuming taking 4-5 hours to clean a 1 bedroom apartment Horrible loud squeaking noise when driving around or moving and loud base when emptying the canister The spin brush is cheaply made and frayed in 4 days of use... Gets stuck on a fan in bedroom and bars near floor often making claim it avoids obstacles false Designed to fail and the thing was expensive. I would never recommend Roomba given how bad this product has been. Granted a gifted Roomba 4100 red was why I decided to get one but then went back to that and a Neato. It's like they were more focused on software features and features to claim it has things rather than building a quality product that actually vacuums. Which it failed horrendously for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to keep my house clean. I am happy I can control it on my phone so it keeps cleaning even when I’m not home. It empties itself when full, goes back to recharge when the battery is low, so I don’t have to worry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is a life-saver if you have pets. I have hardwood, and it keeps the pet hair up and saves me from having to sweep and vacuum as often. It’s easy to use and clean as well. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We use it every day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, we use it every day, specially to clean under the table after the kids have breakfast. It really help us to keep the house clean, just pick a room no one is at and send it to clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay lots of maintenance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, lots of maintenance and replacement of bags and rollers etc. Not quite the best I've used

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Makes life a little easier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept of this and not having to pull out my vaccum all the time. It does a good job. The only issue that I have, and my home is not the norm, is that I have to empty the bin alot and dog hair does get tangled. However, I have plenty of area for it to cover (both carpet and solid flooring) and have several big dogs that are huge shedders. I think in a normal household it would be great. When it empties itself it does sound like an airplane but

    I would recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 1 out of 5 stars

    Cleans less and less over time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 13 months, Roomba struggles to dock and cleans less and less with each run. I am attempting to factory reset the unit but the directions are incorrect within the iRobot app. iRobot needs to work on their optimization algorithm as it eventually renders the appliance useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAVE YOUR MONEY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTE GARBAGE. thing is jankkkkkkk hard to believe this thing cant do any better for the price. its absolutely stupid and takes HOURS AND HOURSSSSS to clean my small house. save some money and just buy an off brand one. thats what i should have done. always fighting it and itll just run on its own and clean the same area 15 times? just all around jank

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Colby, thank you for taking the time to share your feedback about the Roomba j7+. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    No More Choking Robots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is how a robotic vacuum should work! I've owned Roomba vacuums for 10+ years. This is the first model that I don't have to rescue daily from choking hazards. It effortlessly navigates around toys or other obstacles.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is very quiet while vacuuming. The emptying of the unit following vacuuming is quite load. Does a good job picking up debris. I like that it remembers where it left off if it needs to recharge before finishing.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Enjoy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Seems to work as intended. Not as loud as my older 980, but louder than my parents e5. Extremely loud when emptying.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Why did I wait so long buy to one?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have laminate floors and this does wonders. 3x a week and it's kinda loud but gets the job done. I Love the self emptying its so easy to set up my dog is terrified and tries to attack it all the time

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully. Features are excellent and get better theost you use them. It is kind of funny how the vacuum stationake the sound of a jet engine. Overall I'm a satisfied owner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do lot buy!! Older ones were better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant getting stuck and now it won’t charge at all. Completed waist of money.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR