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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.3 out of 5 stars with 1659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Roomba j7+ (7550) excels in cleaning performance, mapping, navigation, obstacle avoidance, and ease of use. The automatic dirt disposal and pet hair removal are also well-received features. However, some customers have concerns about the noise level and battery life. Additionally, a few customers feel the suction could be stronger, and the robot sometimes struggles with docking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,659 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fred

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the greatest thing since sliced bread. You program it to go where you need cleaning and it does the rest. This is one of the best products I have ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it sees obstacles and let's you decide

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iRobot user for 20 years or so. This is obviously the newest vacuum. I purchased two of these to replace my old roombas which still work great. I wanted this to be able to empty without my help.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You think you don't need it until you have one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is amazing! It works so much better than I expected. I cannot imagine my life without one now. My floor is dust-free and I didn't have to lift a finger. If you can afford one buy it, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robo vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum is exceptional. It is controlled through your smartphone, and is very quick to respond. It picks up most of the pet hair; dust and tracked in dirt. I'm totally pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with long haired animals.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best vacuums I’ve purchased. It’s so easy to set up, have it map out your home. Set a schedule and forget it. Keeps the home nice and dirt/dust and animal hair free!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use this vacuum almost daily especially with a dog that sheds. You do have to clean out the bottom often because of the dog hair. Highly recommended vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 4 out of 5 stars

    Being lazy is expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all its a good vacuum. It gets stuck more often than advertised and every once in a while it fails to dock on the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and finish out of the box was excellent. Beyond simple to set up and begin use in minutes. Communication is flawless. Very pleased with this purchase to date.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Best floor buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. They should of definitely made it more quiet when emptying. Sounds very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth getting and save yourself plenty of cleaning time. Does the job

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    impossible Wi-Fi Connected

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to Wi-Fi Connected, i returned and get iRobot - Roomba J5+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Constant errors and maintenance issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to set up and did an ok job cleaning, the first time. The next time it ran, it stopped and gave an error 18. I took noticed cat hair stuck on the swivel wheel and the sensors covered in dust. I have a relatively small house, with all vinyl plank flooring. I manually vacuum at least once a week. After using this vacuum for about a month, I discovered that it has to be taken apart and cleaned after each use, otherwise it throws an error. I also noticed it runs into furniture. The front is all scratched and looks horrible because of this. It recognizes objects and slows down, but still rams into them. The time I saved using this was negated by the constant issues and required maintenance. Unfortunately it was past the ridiculously short return time, so I sold this through an online auction site. I was fortunate and found another brand that also mops and does not run into my furniture. It has ran for a week and had 0 issues. It feels like the technology on this one is out of date.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with the little spinning brushes and gets stuck a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little robot.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep my bedroom carpet clean. Cats will leave fur and litter on the carpet, and this seems to be picking it all up. It even gets in under the bed. Happy over all with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No more pet hair.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. I should’ve bought one long ago. The first time or two takes a while as described in the owners manual. After that it is perfect. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but already saving so much time which you can't put a price on. It also cleans excetionally well on our wood, tile and low pile carpets especially in a house with pets and kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not real pleased with this model.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit and miss on returning to charging base to empty or recharge. Wouldn't empty itself, as it kept saying the bag was full and needed to be replaced. Um, no, did that twice, didn't work. Spent more time searching for and emptying myself than one that doesn't empty itself. Returned and bought one that isn't self-emptying.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba j7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vacuum Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum. We have a short haired cat and never see hair. This is so powerful and does an amazing job. Liked it so much got one for my dad's house as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice bot, happy wife

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is an amazing toy. My floors look great. Wood floors, some rugs (no-go zones) to protect the fringe. The bird room is always clean. This bot cleans!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent. Does a good job. However, will occasionally leave some dirt and need repeat vacuum.

    I would recommend this to a friend