Customer Ratings & Reviews

Great robot to clean small messes around the house. If something is stuck to the ground it wont remove it, but other than that it picks up everything. The map it creates of your home looks good on the app.

Had to replace the first unit as it was defective, the second unit is defective as well. Second time running it, it told me the bag was full, which is impossible. My old roomba would go months without the bag getting full. So,I replaced the bag. Now I keep getting a clog error. Reviewing forums out there, it seems like a pretty known problem with this model that is specific to Best Buy, and yet it's still being sold. I would look for another make/model.

[Employee of bestbuy] Not easy to Wi-Fi Connected, i returned and get iRobot - Roomba J5+.

This robot is amazing! It works so much better than I expected. I cannot imagine my life without one now. My floor is dust-free and I didn't have to lift a finger. If you can afford one buy it, you won't regret it.

I have been an iRobot user for 20 years or so. This is obviously the newest vacuum. I purchased two of these to replace my old roombas which still work great. I wanted this to be able to empty without my help.

This robotic vacuum is exceptional. It is controlled through your smartphone, and is very quick to respond. It picks up most of the pet hair; dust and tracked in dirt. I'm totally pleased with this purchase.

This vacuum is the greatest thing since sliced bread. You program it to go where you need cleaning and it does the rest. This is one of the best products I have ever bought

Over all its a good vacuum. It gets stuck more often than advertised and every once in a while it fails to dock on the charger.

Hands down the best vacuums I’ve purchased. It’s so easy to set up, have it map out your home. Set a schedule and forget it. Keeps the home nice and dirt/dust and animal hair free!!

It fails to deliver on every promise that it makes. I have one dog and it struggles to pick up the hair. It’ll clean one room decently and then the rest of the rooms don’t even look like it’s been touched. It constantly gets stuck in areas that are clearly blocked off on the map. You have to physically put something in the way for it to stop going to the blocked off area. I knew I shouldn’t have bought it and now I deeply regret this purchase. It really, not once, cleaned the whole routine without some sort of issue

Doesn’t always avoid obstacles like it says it will. Ours had ran over dog poop 2 times now

Great product. I use this vacuum almost daily especially with a dog that sheds. You do have to clean out the bottom often because of the dog hair. Highly recommended vacuum.

Fit and finish out of the box was excellent. Beyond simple to set up and begin use in minutes. Communication is flawless. Very pleased with this purchase to date.

Works well. They should of definitely made it more quiet when emptying. Sounds very loud.

Bought this to keep my bedroom carpet clean. Cats will leave fur and litter on the carpet, and this seems to be picking it all up. It even gets in under the bed. Happy over all with this purchase.

Easy enough to set up and did an ok job cleaning, the first time. The next time it ran, it stopped and gave an error 18. I took noticed cat hair stuck on the swivel wheel and the sensors covered in dust. I have a relatively small house, with all vinyl plank flooring. I manually vacuum at least once a week. After using this vacuum for about a month, I discovered that it has to be taken apart and cleaned after each use, otherwise it throws an error. I also noticed it runs into furniture. The front is all scratched and looks horrible because of this. It recognizes objects and slows down, but still rams into them. The time I saved using this was negated by the constant issues and required maintenance. Unfortunately it was past the ridiculously short return time, so I sold this through an online auction site. I was fortunate and found another brand that also mops and does not run into my furniture. It has ran for a week and had 0 issues. It feels like the technology on this one is out of date.

Horrible. Doesn't work even though it was brand new. Threw away the packaging immediately not thinking there would be any issue. It says there's something wrong with the wheels. Support is very slow and time consuming with up to a week before a response or no response. They sent us new wheels to install (again, how bad is this to have to do on a brand new machine?) and they didn't even fit our unit. Now they're not responding. Unbelievably bad all around. $350 + tax spent on a piece of trash.

Works just as advertised. I should’ve bought one long ago. The first time or two takes a while as described in the owners manual. After that it is perfect. Definitely recommend.

Not cheap but already saving so much time which you can't put a price on. It also cleans excetionally well on our wood, tile and low pile carpets especially in a house with pets and kids.

Great product worth getting and save yourself plenty of cleaning time. Does the job