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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,663 reviews
  • Rated 5 out of 5 stars

    Broke within 2 weeks, fixed quick and great now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does a fantastic job. Almost fun to use a setup. Setup was easy BTW. Unfortunately the side sweeping brush motor stopped working after about 2 weeks. But Rooma sent me a new and I'm guessing upgraded motor that has worked great since. Even spins faster than before. The motor was so easy to change, even a caveman could do it. It takes some getting used to, such as if something gets sucked into it, like a quarter did on me. I have to remove the rollers to clear it. Once I learned how, that too was a joke to do. Hey, it's a tool and sometimes needs maintenance. Love seeing my carpet cleaned in the mornings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can it get much smarter than this?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original Roombas back in the early 2000's, it's wild to see how far these units have come in terms of intelligence and features. Once the unit learns the layout of your house, it's almost jaw-dropping to watch it navigate to specific rooms and avoid obstacles. In terms of cleaning power, it works better than I would have expected. just be warned, the base station vacuum is quite loud. And as a cherry on top, its ability to work in tandem with the Braava mop takes automated cleaning to another level.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Do not waster your money on this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible. I switched to this after my roborock died in an altercation with dog poop. It is loud, unintelligent, and has had nothin but problems since I have bought it. I should have stuck with the roborock

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of errors. Saying that the bin is full when its not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You Need This~!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lil helper!! It does a great job, the mapping system is great as well for telling into only clean certain areas or rooms!! Very easy to use and set up!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So smart and fun. My cats don’t freak out. It’s just so loud.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Bought this for my wife and she loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick mapping of house. Love that you get updates with pictures of obstacles and can tell the app if it is permanant or temporary

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba j7+ (7550)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it avoids obstacles, sometimes not. Does not pick up as good as my other iRobot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and i have to admit its better than I expected especially if you have pets!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Definitely worth the money. Nothing better than running this while you're out at the store or at work and coming home to clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    ROOMBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job cleaning. Can't really compare to other robots. Good for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba J7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well. Don't like having to buy the bags for the canister.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always skeptical about this type of vacuum cleaner. But I'm so impressed how it does the job. 800 sq.ft with hard wood floor takes about 1 hour to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Runs when I’m away from the house and picks up my litter very precisely. Could do a better job in certain areas but hoping this gets better in a few weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Alright vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent vac. Not worth 800$ I’d get the cheaper one if I could do it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After the second on I give up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two of these. They worked ok for the first few months and then stopped working. I do not recommend this product. We replaced it with the Dyson. Best decision yet.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Love the mapping on this! Picks up dust that I didn’t even know was there. Left the bathroom door open and it even cleaned the bathroom mat!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $$ wasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fantastic, worked great and made life a bit easier for about 1.5yrs. Then it ran over dog poo (as this model is suppose to avoid) and is now in trash. Warranty for the “accident avoidance” is conveniently 12mths. $800 down the toilet with the dog poo!! I’ll spare the photos. Never will I buy a roomba product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a few different robot vacuums and this one is my favorite. The app is super easy to use and the room mapping works a lot better then other brands.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sit back and relax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working way better than the I-7. A little loud but its doing its job.

    I would recommend this to a friend