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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,663 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit loud but it gets the job done. Love the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba. It saves me so much time cleaning house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not working as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for 2 months. Now it doesn’t want to go where I tell it to. I’ve tried rebooting and remapping. I have a few days left to return. For this much money I expected more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing!!! It works great. Worth every dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Roomba J7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a great job keeping up with pet hair and dust.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe this thing works as well as my fusion vacuum!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    When it works I recommend, but long term...pass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few months...then according to iRobot apparently went bad after the unit was used only on wood floors in 3 months...the answer was to purchase new rollers for $35...so I would say it works well for 140$ in rollers a year...as they told me, the rollers are consumable even though the app says we have over 150 hours of use left on them...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fit for our home and family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first tried a mid level Roomva model and we were impressed enough to upgrade to the J7+ so we could have maps and all the features the maps include. After four weeks we returned our unit as it just didn’t work out well for our home. We have a single story home will tile floors through out. We wanted to be able to use maps and target areas for on-demand cleaning as well as regular scheduled cleans. What we found was that the layout of our home just didn’t map out well and the unit struggled to accurately complete assigned jobs. For smaller space la I think the unit would be excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks I am very happy with this. We have all wood floors with room rugs and this thing is awesome. I never had a robot vacuum before and I wish I would have gotten one sooner. This is so quiet and never gets hung up on anything. I can't say how good it works on a carpeted home but for room rugs and wood floor its amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh. Not really worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vacuums. Have been underwhelmed by it's navigational abilities. Overall disappointed. Regret the purchase given the high cost of the unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    ROOMBA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance. Cleans better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    vacuuming made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floors are cleaner than ever!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Empty bin error

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three previous model which was great, but ran over my dogs …. So I bought this one thinking “yea” it can avoid dog mistakes. Well it does avoid mistakes it doesn’t clean like the previous model. Always getting the error “empty bin”. It won’t even clean a room without the error. I’m constantly cleaning out the robot and the rollers. Save your money and purchase something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would 1000 percent recommend this product!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Dirt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of dirt. This is a brand new vacuum and will only clean for about 10 minutes before it goes in circles and then back to charging station.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    I-Robot Roomba j7+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best non hands on product we have ever purchased. Just program start time and days you prefer the I-Robot to work. Then just be amazed how efficient the work is done. The only thing that’s left behind is clean floors and carpets! Very happy and satisfied with our purchase and will recommend it to friends!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Fast and accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans up with precise mapping and quicker clean.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go With LIDAR Robo Vaccums

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Designated app. Not glitchy, easy to navigate, great UI, can designate areas for it to not clean, recognizes rooms so you can clean specific rooms - Clean design Con: - Poor cleaning power. I've seen tons of youtube reviews where it gets above 90 score on hardwood floor cleaning. It fails to clean visible pieces of dust (I've let them purposely in the middle of the living room to see if it will pick it up). It isn't bad at it but you definitely to sweep the floor again or vacuum it if you want the floor to be really clean. - Bad sensor. The camera seems to be only good for scanning. It advertises that it can detect poop or loose wires on the ground and avoid them but it has to actually physically make contact with the walls/furniture before it backs up and moves in a different direction. So I have no idea how it can't recognize walls before colliding with them but it can somehow avoid pet poop? If you have pets and you are considering getting this because of the "poop avoidance" feature, definitely get the LIDAR-mounted ones. They seem to be much better at obstacle recognition. - This kinda goes with the previous complaint but because it's not LIDAR, it is much more inefficient in mapping out the entire room and calculating route. I don't mean that it can't scan the entire room accurately, it DOES scan well. But as for the routes, it does not vacuum in a pattern but seem to just randomly go about until it collides with something. Which means it takes long to clean. I have an average-sized 1bd apartment and it takes 40 minutes (and I don't let it clean the bathroom). Conclusion: I definitely should have went with LIDAR robo vacuums like the ones from roborock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not clever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not clever. Stucks easily and gives error. You push the button but doesn't return to work. Another time says "move another area" but doesn't continue to work. STAY AWAY.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 2 out of 5 stars

    Not as good as reviewed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets stuck from time to time. Not as smart as expected in detecting and avoiding wires

    No, I would not recommend this to a friend